OK, have you tried to run the memory troubleshooter from Windows Help? Maybe there is something wrong with your RAM?? If you don't have this troubleshooter, I think you can get it from Win98 Update site which has additional troubleshooters to download. Verify that your RAM memory is not going south. Enter the term "memory" in Windows Help to run the memory wizard. I am running Win98SE Also, under Windows Help you might want to reserve disk space for extra memory. Enter the term in windows help without the quotes: "To reserve disk space for extra memory" This brings up the memory performance tab where you can prioritize extra memory. Do these suggestions do anything for you?

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The wizard doesn't have anything more to say than try to reinstall the program that won't run or contact the software mfgr. The memory performance tab says: 128.0 MB of RAM 66% free file system 32 bit virtual memory 32 bit no compression installed then under specify my own settings (currently windows is set to handle it) it says Hard disk: C:\ 14639 MB free Minimum: 0 Maximum: No maximum The memory wizard says that when specifying your own settings to put in the values in kilobytes. Shouldn't that be megabytes? That's what windows seems to put there as a default.

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ive got the same problem,128meg 88% resouces free but i still get a not enough memory message,i think it maybe the size of my hard drive which is 17gig,so if you get any ideas on how to solve it will you email me if i find out how to solve it i will let you know like wise

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this seems to be a common problem in win 98. i have yet to find a solution. you can run scan disk in dos and no problem found. windows on line and phone help says it is not a problem in win98 program. how can so many of us have the same problem and it not be in the windows program?

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I am getting the same message for both scandisk and defrag.I was told by the vendor that the solution is format my drive. Apparently this came from Microsoft. A very big step that I am not ready to take on yet.If this fixes it what are the chances this problem will pop again. Microsoft should be in a positon to tell me why this is happening before I take the plunge and format my drive.

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I'm running into the same problem. 128mb RAM Win98, 17gig disk - not partitioned, 2 gig used. Get DEFRAG009 error always.

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Did you eliminate all your temp files and folders? Also, perhaps you should check your 3 MB and over files. Maybe you have many that you no longer need. Mary

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Hi, I get the same problems with both scandisk and defrag, and I have tried all the above tips with no joy. My machine spec is 256MB RAM - 16.7GB disk - Windows 98SE ). I tried looking on the Microsoft Support pages, but couldn't find anything.

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Try looking here ! Goto Microsoft: http://www.microsoft.com Go up to the black tabs and click on SUPPORT Click on Knowledge Base Select: Windows 98 Search by Article # Enter: Q229154 The blame for the error is put upon 3rd party disk utilities.

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My computer and my mother-in-laws have both just started to incounter this problem. I have tried all the suggestions above with much aggreivation just to discover that the problem still remains. Has anyone found the root of the problem & the solution?? If so I would gladly appreciate HELP !!!!!

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Add me to the ever growing list of users with this problem. Have 20gig HD (17gigs free) and 128 mg memory. 88% system resources free. Has anyone found a solution?

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Err Msg: Your Computer Does Not Have Enough Free Memory to Defrag the Drive The information in this article applies to: Microsoft Windows 98 Microsoft Windows 95 OEM Service Release versions 2, 2.1, 2.5 Microsoft Windows 98 Second Edition SYMPTOMS When you attempt to run Disk Defragmenter (Defrag.exe) or ScanDisk (Scandskw.exe), you may receive one of the following error messages: Your computer does not have enough free memory to defrag the drive. Quit one or more programs. ID# Defrag009 ScanDisk could not continue because your computer does not have enough available memory. CAUSE This issue can occur if you are running Windows on a hard disk that is larger than 8 gigabytes (GB) in size and has a cluster size less than 8 kilobytes (KB). This configuration may be created if you use a third-party disk tool to create a partition on a hard disk that is larger than 8 (GB) in size and has a cluster size less than 8 KB. RESOLUTION To resolve this issue, contact the manufacturer of the third-party hard disk tool to inquire about a possible update to the software that resolves this issue. MORE INFORMATION The standard FAT32 cluster size of 4,096 bytes only applies for hard disks smaller than 8 GB. The third-party hard disk tool may change the cluster size to 4,096 bytes per allocation unit. The default cluster sizes are listed in the following table. Hard disk size Cluster size ------------------------------- 512 MB to 8 GB 4 KB 8 GB to 16 GB 8 KB 16 GB and larger 16 KB

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Add me too the list...........I have read all of the STUFF ABOVE. I have seen all the sites on this....the most logical one is the one about the disk being too large....but what do we do????I have a 20 GB western digital hard drive.....Maybe it is western digital or WIN98SE.....we are all experiencing the problem with WIN98SE mostly...what about hard drives??????

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no prob here, 128 meg ram, win98se, 20 gig western digital, actually running my athlon 650 overclocked to 748, and my pc 133mhz 128 ram running at 153mhz for 1 year with no problem whatsoever!!!

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I have the same problem also on my puter and motherinlaws after using Norton Ghost 5.1d version so I had been to there page hoping for a resolution but I couldn't find it there. I never had the problem on either puter until I used ghost to copy to a larger hard drive. If any body finds a fix PLEASE email me.

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I believe Steve in "Response Number 21" nailed the cause. I too, have been following this string, and had the same problem occur, right after running Norton's Ghost V5.1 (not even "D" variant). It seems there may be more than just Ghost that can cause this to happen, since I doubt that everyone experienceing the problem, ran Ghost. But the point is: RUNNING SOME DISK UTILITY SOFTWARE CAN CAUSE the Cluster Size to change from larger to smaller!!! Now the real question... How can we change the Cluster Size BACK from the smaller size to the appropriate larger size??? In my case, it "was" 16KB and is now 4KB. There is a table that shows the appropriate Cluster Size for given disk capacity.http://www.microsoft.com/technet/Win98/Reskit/Part2/wrkc10.asp Worse case (DREADED ACTUALLY!) is to have to REFORMAT the hard drive. ARGH!!! Time to contact Norton for a FIX to Ghost, and to find a way (if possible?) to increase the Cluster Size WITHOUT a REFORMAT!!! Paul Gallo

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This is a serious problem that has gotten worse, as I have attempted to correct what Ghost V5.1 did to my C: drive. Symantec has NOT replied to my note in their forum: http://servicenews.symantec.com/cgi-bin/post.cgi?article=33866&group=symantec.support.network.ghost.software&mini_version=ghost5&post=%253C1000612030249.8805075910%2540servicenews.symantec.com%253E&product=ghost&product_name=Norton+Ghost&version_name=5.0& After careful study, I tried to resolve this by using Partition Magic V5 Pro. It complained of too many lost clusters, and would not run. I booted Windows 98 Startup Floppy, and ran Scandisk several times, and it fixed problems with every run, never reporting "no" problems. I loaded Norton Disk Doctor, and used it's utilities to clean the disk, until it reported NO errors. I then ran Partition Magic again, but it died with an "Internal Error" during the run, leaving my C: drive UNUSABLE and IN NEED OF REFORMAT. I'm disgusted with what Ghost V5.1 has done to my PC. I've lost 2 weeks of building, tailoring custome applications and configurations. I only wish Symantec would RECALL Ghost V5.1 and V5.1d to avoid this from happenning to hundreds of others. Paul Gallo

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I hope no one else gets burned as I have, with Norton Ghost V5.x, on Windows 9x, with large hard drives, whose cluster size is greater than 4kb, when Ghost V5.x decides to arbitrarily change the cluster size from it's appropraite larger size (in my case, 16kb) down to 4kb. What results is utter chaos, namely all the out of memory issues, Scandisk and Defrag no longer work, and Partition Magic was incapable of returning the cluster size back to 16kb, ultimately destroying any chance of recovering the data on that disk. Symantec acknowleged the fault of Ghost V5.x in doing this, but quickly said that V6 will work. My comment, based on Symantec's response: Too bad for all the V5.x customers who are SITTING ON TIME BOMBS when they go to use Ghost V5.x on LARGE disk drives with cluster sizes greater than 4kb !!!!!!http://servicenews.symantec.com/cgi-bin/displayArticle.cgi?article=34078&group=symantec.support.network.ghost.software&mini_version=ghost5&product=ghost&product_name=Norton+Ghost&searchtype=AND&version_name=5.0& (is Symantecs reply, sorry about that URL. If you can't get there from that, try: http://www.symantec.com/techsupp/index.html then select the product "Norton Ghost", select Version 5.0, then "Go", Then "Norton Ghost 5.0", then "Go" again, "Contact Customer Support", "Click Here for a Technician", "Ask Symantec Discussion Group", choose the category "Norton Ghost", and lastly, enter in the Search window, CLUSTER SIZE. My article is 4 down, called: Re: Ghost 5.1 CHANGES Cluster Size of FAT32 Volumes! (Paul Gallo) Good luck all.

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I have had the same problem for some time now. I have tried the reformat option andthis does not work. I have searched the internet and still no answers. I have reason to beleive that this is dependant on the bios version. I think the mvp3 - pt-5vmd chipset is a part of the problem. I have been allowed t beleive that a bios upgrade would pehaps fix this problem, but to find the correct bios upgrade becomes an issue

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Yup, same here tried all the things you guys have up there on the list still doesn't work PIII 550 128ram 20G Crappy computer if anyone know how to fix this problem well umm....I don't know...

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The insufficient memory" (DEFRAG009 error) when running Defrag or ScanDisk is caused by a 4K cluster. I too have a 20 GB HD. I used Microsofts FDISK (from boot disk made with Windows 98SE) and FAT32, contrary to the Microsoft document it happens with their utilities too, and sure enough I got 4k clusters. I had no problem with a 10GB or 8GB partition so their explaination of >8GB partitions being the problem is not too reliable either. I can work with two partitions even though i would prefer one large partition. I have been working on this for the past week and confirmed that the 4k cluster is the problem. I do not own any third party partition software so I cannot say if they give you a choice. Microsoft's FDISK has worked fine for me all of these years until now. Does anyone know if these Third Party utilities actually give you a cluster size choice? If they do they may solve this persons dilemma.

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I too have had this same problem. I have a 20GB hd and used Microsoft's FDISK (from 98 SE boot floppy) and I had 4k clusters. This does cause a problem on large volumes. I tried a 10GB and 8GB and they work fine with 8k clusters. The insufficient memory (DEFRAG009 error) is caused by the cluster size. I have worked on this for the past week and none of the memory parameters made a difference until I scrubbed the whole partition and made a 10GB partition. It worked. And when I got properties on the disk in windows it showed I had a 4k cluster size. So the theory that Third Party utilities create a 4k cluster are not entirely true. At any rate I do not own any of these Third Party utilities, FDISK has always worked for me. Does anybody know if you can control the cluster size and what utilities would work for this person? I don't mind reloading OSs but some people do.

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Ok i have the same problem. And the reason is due to the cluster size. If you have a hard drive oveer 8 gigs in size with a cluster size less than 8KB in size you will get that error. I haven't fixed mine yet because i'm not totally sure which way to go. I think you have to reformat. thats no problem if you know how and have a burner to back up your stuff. But good luck.

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Try running Freemem Pro. It will free up whatever memory you select by right clicking the task bar and allocating memory for that application. Good Luck Scud

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Hi...All (from mauritius)I have 128 ram and 17 Gb Hdd...Same problem can't run scandisk or defrag...And the solution was... 1. I performed a ghost from my 17GB onto a 15Gb. 2. I formatted my 17Gb using ( FORMAT c: /Z:32 ) from dos 3. i installed my 15Gb (backup)as primary master and my 17Gb as primary slave... 4. using the FILECOPY.exe program from seagate diskmanager i copied my 15Gb onto my 17Gb (in virtual dos mode) 5. remove the 15Gb 6. install the 17Gb as Pri master... 7. I works... my cpu was an Ap4400...Hm..Hope u luck...:)

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I have the same problem with being unable to defrag my 30GB drive. Does anyone know if installing Windows ME will cure the problem? I am using Windows 98SE presently.

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Valid Solution at:http://www.tencorp.com/SALESTIP.NSF/d5510884f791efbd8525681e0000d544/e1e043b55e770be5852568a30076f396!OpenDocument

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i just got a new Maxtor 20.5GB HDD. after which, i encounter the same problem like what you guys are having... not only this, the scandisk at bootup when windows did not shut down properly also shows the error message cannot read from the last cluster... Cause: i used ghost 5.1 to copy from my old 6.4GB HDD to my new 20.5GB HDD. I guess norton ghost does not consider the cluster size problem and copy blindly that's why. my new HDD should be using 16KB cluster size and what it did was the same 4KB cluster size from my 6.4GB HDD. Obviously this should not be happening... Resolution: I went to the maxtor website @ www.maxtor.com (if you're using a maxtor drive) and downloaded the maxblast plus. i used it to partition and format the new drive and copy my old 6.4GB to my new maxtor 20.5GB. Well, i should say this program at least doesn't do things blindly. perhaps it's from the drive's manufacturer that's why... Now that my scandisk and defrag problems had already been solved, i wish you guys' problem can also be solved like mine. Good luck.

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