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No USB in Add Printer Wizard

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Name: BcpFizz
Date: October 16, 2004 at 05:49:11 Pacific
OS: Win 98 (1st Editition)
CPU/Ram: n/a
Comment:

I'm trying to add a printer to a Win98 PC with two USB ports. But no USB appears in the list of ports, only LPT1, Com1&2 etc. I've looked in Device Manager and the USB Controller thingy all seems to look OK (although I don't really know how to tell). What's going on? I did have another printer on the USB port and it worked fine then.



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Response Number 1
Name: johnr
Date: October 16, 2004 at 07:36:25 Pacific
Reply:

What happens when you plug in the printer to the USB port? You need to do this when the PC is up & running - it should identify the printer and ask for the driver disk.

"I know that I'm mad - I've always been mad..."


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Response Number 2
Name: DAVEINCAPS
Date: October 16, 2004 at 17:15:03 Pacific
Reply:

Yeah, the 'add printer' function is for parallel and serial ports. USB printers are installed as regular PnP devices.


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Response Number 3
Name: BcpFizz
Date: October 17, 2004 at 03:55:51 Pacific
Reply:

Nothing happens at all. I'm aware that when you plug something in to USB port the Found New Hardware wizard thingy should come up, but it doesn;t. It's as if the USB port just isn't being seen anymore. It did work before, I can't understand what's happened. this is on a friend's computer and I've compared it to mine (also Win98) and when I say Add Printer it includes a USB port in the list of ports.

Trouble is I have no idea how to check or mend the USB ports.


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Response Number 4
Name: Oil_Tan
Date: October 17, 2004 at 10:40:10 Pacific
Reply:

http://www.usbman.com/Troubleshooter%20General.htm

Leon Wisnensky
The Hot Dog Vending Pimp


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