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no mouse unless I'm n safe mode
Name: dwin Date: October 2, 2003 at 09:07:37 Pacific OS: me CPU/Ram: 900
Comment:
My mouse will not work unless I'm in safe mode. When I click on the performance tab it says A and C are running in real mode. How do I get out of real mode and is this the reason for my mouse not working. Also, my system restore is disabled and every time I try to uncheck "disable system restore", I reboot and it just goes right back to being checked so I can't use system restore
Name: Jose Date: October 2, 2003 at 10:42:53 Pacific
Reply:
Go to System Properties (Right click on My Computer and then go down to Properties which will bring you to the device manager) Once you are there find and click on the "+" sign where the mouse is. click on the mouse and then on the botton of the screen click on "Remove". Close out of that and restart your computer. It should be fine after that.
Good Luck !!!
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Response Number 2
Name: dwin Date: October 2, 2003 at 13:04:58 Pacific
Reply:
that didn't work
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Response Number 3
Name: Trog Date: October 2, 2003 at 13:12:33 Pacific
Reply:
If your bought your mouse not with your computer it should have a driver disk. i would reinstall the driver from this disk.
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Response Number 4
Name: dwin Date: October 2, 2003 at 13:28:00 Pacific
Reply:
tried it. Doesn't work, but like I said earlier- it works in safe mode.
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Response Number 5
Name: smithdk Date: October 2, 2003 at 14:32:17 Pacific
Reply:
Are there any devices listed in device manager as having problems?
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Response Number 6
Name: dwin Date: October 2, 2003 at 14:35:24 Pacific
Reply:
no- no problems in device manager
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Response Number 7
Name: smithdk Date: October 2, 2003 at 14:49:31 Pacific
Reply:
run msconfig and goto the startup tab. Post back what is running in there
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Response Number 8
Name: dwin Date: October 2, 2003 at 16:22:07 Pacific
Reply:
I unchecked everything in the startup tab and restarted. No help. Still no mouse. I can't understand because when I boot in safe mode I have a working mouse.
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Response Number 9
Name: smithdk Date: October 2, 2003 at 16:26:39 Pacific
Reply:
Check autoexec.bat and config.sys files for any entries relating to the mouse
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Response Number 10
Name: dwin Date: October 2, 2003 at 16:52:07 Pacific
Reply:
delete them? or what
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Response Number 11
Name: smithdk Date: October 2, 2003 at 17:40:37 Pacific
Reply:
Actually just curious if maybe you have a mouse driver loading in there.
Something else to try if not yet is to check for spyware:
http://lavasoft.element5.com/support/download/
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Response Number 12
Name: DAVEINCAPS Date: October 2, 2003 at 18:06:15 Pacific
Reply:
It's in real mode because you're in safe mode. That's not related to your mouse problem.
Assuming ME is like 98 in this respect, open system.ini and look under the [Boot] section. What does the 'mouse.drv=' line read?
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Response Number 13
Name: smithdk Date: October 2, 2003 at 18:27:05 Pacific
Reply:
Real mode means it is loading DOS drivers. There may be something loading in autoexec.bat or config.sys files. You could rename those files to something such as autoexec.old and config.old
Name: DAVEINCAPS Date: October 2, 2003 at 19:01:04 Pacific
Reply:
When in safe mode your drives are always in real mode/msdos compatibility mode. Since you said you 'clicked' on performance to find them in real mode, you must have been in safe mode when you did it because that's when your mouse works.
Don't worry about the real mode thing, it's not a factor.
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Response Number 15
Name: dwin Date: October 3, 2003 at 03:55:39 Pacific
Reply:
thanks- I'm going to work on this some more today. I'll post results
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