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NO ANSWERS!!! GPF's when printing from Excel
Name: Steve Date: December 11, 1998 at 09:36:18 Pacific
Comment:
I am a co-network administrator in an accounting office with about 20 people using MS Excel 97 on Win95. Almost all of my people are receiving this message constantly:
EXCEL caused a general protection fault in module KRNL386.exe at 0001:0000183e.
This message occurs when they are trying to print to a network HP8000. Once the message hits, all MS Office programs are unusable until reboot.
Name: ted Date: January 5, 2000 at 17:31:10 Pacific
Reply:
client with same problem. just started. no help from microsoft but i did get a clue. wfwg had krnl error when printing and resolution was update the print drivers to later version. i'll keep you posted.
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Response Number 2
Name: Mark Date: April 4, 2000 at 13:48:22 Pacific
Reply:
Yep... I've just run into this same situation. The constants are MS-Windows 95/98/98SE, MS-Office 97 & a HP8000. Hope to hear something on this... if not and I find a resolution, I'll post it here.
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sticky mouse
