Whenever I try to access system info from start/programs/accessories/system tools I can't get into it. I get an error message that msinfo32.exe performed an illegal operation. I did a virus scan and it detected a RBTG (or RBGT) bug, but I couldn't clean it. Is it the bug that is not allowing me access to system information, or is it soemthing else?? If it is the bug, how do I get a clean msinfo32.exe file? Any assistance will be greatly appreciated. Than

What happens when you use the run box to launch it? Start/Run, type: msinfo32, click ok. FYI: MSINFO is on your W98 CD, In .cab #41, Use sfc to extract & replace it. Learn about sfc here: www.surecool.com/sfc.htm

Neither the RBTG (or RBGT) bug, is on my virus list. Using Norton 5.01.03c Anti Virus.

I get the same error when I try to run msinfo32 from start/run too. My computer came with a cd but it was my impression that I should only use it for a complete restore, which would reformat the entire hard drive to it's original state when first purchased. I really don't want to do that at this point (yikes!) I ran system file checker and it didn't show any problems. I used McAfee for my virus scan and it notified me of that virus, but I couldn't find any explanation of it on their website either. Wierd. Don't know what it is - maybe it's an abbreviation of some other virus - who knows. Thanks for

If this happened in the last few days, boot to dos, type scanreg & replace the registry with an earlier version prior to it happening.The default is setup to keep copies for 5 days. Run Scandisk as well. I will put a copy of msinfo32.exe on my download page if you like.Since it's not a system file you can replace it while in Windows, without having to use dos.

I'm using dual operationg system (Windows 2000 and Me). When I clicked on System Information under "C:\Program Files\Common Files\Microsoft Shared\MSINFO\MSINFO32.exe", it's giving the following error message: A required .DLL, MFC42U.DLL was not found. When I copy that file from WINNT folder and I clicked back again, the following message appeared: The file cannot be loaded on Windows 95/3.1. It takes advantage of Unicode features only avaialbe on Windows NT. How to fix? Please help me.

I have exact same problem as David Cheong. Has anyone solved it yet? Thanks!