My dad has just got a new PC and is running Windows XP. It is his first PC and is in his late 50's. He has just phoned me up with a major problem....can anyone help ? He was in Outlook Express and an error message saying "msimn.exe.application error 0x77f52004 Ref: Memory ox007f4740 not able to write memory" Now he is unable to send emails or even connect to the internet. A box appears saying something like "Unable to connect to internet check connection" Please help as he is pulling what is left of his hair our and becoming very frustrated. Thanks.

Does it happen after he tries to send a message? If so try this: http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q288085

Hi, This could also be caused by an out-of-date winsock. If he remembers when (round and about) he was able to send / receive mail without errors, you could check what software was installed after that date. Some older applications replace the wsock32.dll. Check the file version... for a up-to-date win98 system with IE5.5SP1 and OE5.5 it should be something like version 4.10.1998 Hope this helps.