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MS Explorer problems

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Name: Peter
Date: June 9, 2000 at 04:07:04 Pacific
Comment:

For the last few months I have problems with MS Explorer in Windows 98. Always when using Explorer it crashes with a General page fault message (I think it gets in trouble with the Kernel) after some file operations. With the crash it also takes all the tray icons with it (but does not crash these programs). I am running quite a few backround programs especially when on the Internet. Currently I just get around the problem by not using MS Explorer at all and using a replacement program. I am running Windows 98 4.10.1998 on a Pentium II 350 MHz and 128 MB RAM.
Reinstalling Windows 98 does not help at all for that problem as also a rebuild of my registry did not help.



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Response Number 1
Name: sumguy
Date: June 9, 2000 at 15:53:45 Pacific
Reply:

format your HD and reinstall windows. If you just reinstall without formatting it won't fix the problem. Once IE gets messed up it's almost impossible to fix thats why i like to use netscape.


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Response Number 2
Name: Karen
Date: June 9, 2000 at 23:21:24 Pacific
Reply:

Hi this may be a bit late to help you but if you have internet explorer 5.0 or 5.01 installed it has a self repair that fixes its own propblems.
Go to Control Panel
add remove hardware
Click on Microsoft Internet Explorer 5 and tools
Click on remove [ this does not remove it but brings up another box]
Click on repair Internet Explorer it may ask for your Win CD not sure
Hope this helps
Kaz


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Response Number 3
Name: Sherlock
Date: June 10, 2000 at 17:37:46 Pacific
Reply:

Hello,

GENARAL PAGE FAULT:

An interrupt that occurs when a program requests data that is not currently in virtual memory. The interrupt triggers the operating system to fetch the data from a storage device and load it into RAM.

An invalid page fault or page fault error occurs when the operating system
cannot find the data at all. This usually happens when the virtual memory
area, or the table that maps virtual addresses to real addresses, becomes
corrupt.


Please visit the following links to resolve this problem.

http://support.microsoft.com/support/kb/articles/Q193/8/82.ASP?LN=EN-US&SD=SO&FR=0

http://www.windows-help.net/windows98/troub-341.htm

Hope this helps :-)

Regards,

Sherlock.

holmes@qsupport.com


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