Hi, I had a problem similar to this when the driver wasn't installed in Win98SE. I think this is the page where I downloaded the driver. I remember it was on the fujitsu website as the driver should be generic. Anyway it worked for my mp3 player.=) http://www.fujitsu.com/global/support/computing/storage/mo/win9x/ Feel free to post back if any troubles Good luck, Ben, Pentium 4 1.7GHz, 256 Cache 512 DDR RAM PC2700 ATI Radeon 9200SE 128 DDR RAM Western Digital 80GB 7200 RPM

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Hi All, Well the problem was a faulty USB cable. I e-mailed the manufacture, Autobaby, and they told me to try plugging it directly into the USB port, sans cable. When I did that the device showed up in "MY Computer" They're going to send me a new cable. Thank you all for your help. John

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I have the same problem. However, when I connect directly to the USB port it still isn't working. Did you have to download a driver other than the CD to make it work? MJW

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ive had the same problem with mine however i know how to fixe them..but not for windows 98..i have wuindow xp and i put the autobaby mp3 derectly into the usb outlet uin back of the computer..if u have any question email me..... andre

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I got mine to work perfectly fine. 1. But I'm just wondering before you put any songs in it, what was the used up memory space. 2.Currenly when I recorded my songs on it all of them where cut short about 5% at the very end. 3. Then when I tryed to put them back on, it says the folder cannot be deleted because the directory is not empty. So I have hidden stuff taking up space. Help... 4. Did you get this mp3 through some Rogers cell phone promotion?

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Hi Maxwell, No, I just used the drivers that were provided on the CD. Did you install the the USB ports. What do you have under "Universal Serial Bus Controllers" in your device manager? I assume that you're using windows 98?? John

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Hi DDawg, I don't know how much memory should be there if there are no MP3s on it. I would imagine it won't be the entire 128mbs, maybe something just shy of that. I'm sorry, I can't check that our either, it's my daughter's and I was just getting it up and running for here. Autobaby has a website. Maybe they can answer that question. Sorry. My son-in-law was given it when he purchased my daughter's cell phone. I don't who he got it from, but it does sound like a promotion. John

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What is the website and latest firmware for this unit?

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hi, I got my Autobaby with a Much Music Rogers cell phone, it was a shopping channel promotion and my parents thought it would be a good gift, however I am having trouble with the mp3 player, i have it plugged in to a usb port with the cable and the screen on the player shows it is waiting, but nothing is happening, there is nothing new on my computer, I have Windows XP can anyone help?

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never mind I got mine working I had to plug it directly into the USB port, and its working fine, it was all the cable

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O.k. so it too me forever to figure out how to get this thing to play. I would down load the music, just dragging and dropping from My music folder to the MP3 player, then nothing. But the music folder, say U2 would show up in teh recording files, the player would be full but when I went to the MSC mode it would say no files! So after much grief and playing around I figured it out. 1. With the power on the mp3 player plug it into the usb port, when the mp3 player shows up as an extra drive in "My Computer" Create a folder in the new drive, you can name it what ever you want. DO NOT PUT ANY MUSIC INTO THIS FOLDER!!!! 2. Make sure that all the music you are copying to the drive is mp3 format. 3. NOW copy - drag drop etc. the music files into the extra drive, repeat DO NOT COPY THE FILES INTO THE FOLDER CREATED!!! 4. When youlook at the extra drive in My Computer, yo should se the folder and all the seperate songs in the drive. Now it should play the music. 5. Man do the instructions such ass!!! Must be something lost in the translation. Other than this major head ache, it is a pretty cool little player and I do like the fm transmission feature.

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Hi PKTrash, I don't know what the site address is but the e-mail address is support@autobaby.ca Hi Kelly, Have you dragged any MP3s into it? There should be an icon in My Computer, something like "Unidentified Drive" John

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John Clarke et. al., I too had problems with the CCH-518, as my computer (XP) would reboot as soon as I plugged the unit into my USB port via the cable, or unplugged it. It came as a give-a-way with a Rogers' Motorola phone. In a pdf that I downloaded from the Autoplay site, it showed the manufacturer's URL, which is www.SZCCH.COM. To save you some time, it is located in ShenZhen, China (at the Hong Kong border), so the english is poor and the site is dysfunctional. Thus, there isn't any support of worth. The problem with my unit seems to be with the cable since plugging it in directly doesn't cause the rebooting, so I'll have to call AutoBaby to get a replacement. Thanks for the heads-up John, regarding the cable. As for the memory, I found that there was a little less than 128 mb on the drive. I think this is because of hidden/system files which take up a bit of space. Autobaby's Canadian website is www.autobaby.ca. Hope that helps. And thanks for the help. Gerard

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I didn't get the CD with the package. I have gone to the web site and downloaded the Win98 drivers, but the file seems to be corrupt. Can anyone tell me what the contents of the CD are? I've downloaded the USB driver files from Fujitzu and now I need the Win 98 drivers for the Autobaby unit. I'm waiting for a response back from support at autobaby.ca, but just in case, can anybody out there eMail me the drivers? Very much appreciated. Battista

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I got this player as a promotional gift from Rogers. It worked first time when plugging into my Windows XP computer (using the supplied cable), but won't work when plugged into a Windows 98 box. The software on the CD does not appear to contain Win98 drivers; just MP3 programs and a firmware update utility. I tried downloading the Fujitsu drivers as suggested above. Don't really know which of these drivers to point windows to when it asks where the installation disk is (I don't know where the Fujitsu drivers got installed). When I first plugged the player in, it said it was a USB 2.0 Flash Disk. I didn't think Win98 supported USB 2.0.

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Forgot to mention in the post above that the zip file on the autobaby.ca site is corrupt. Regardless, it only contains the same files that were shipped on the CD that accompanied the MP3 player.

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Hi Battista, I don't have the installation CD any longer. (I gave it back to my daughter when she took the unit.) If you can't get them anywhere else, let me know and I'll get them from her. I don't think you have to download the USB drivers for this. Windows 98 already contains them. Hi Jack, I was under the impression that the installation CD has the windows 98 drivers on it. Also, my manual says that the unit it USB 1, but when I installed it, it shows up as USB 2. In any event, I was told the version of USB is not an issue. John

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hey john, yes I just clicked on the drive it comes up in My computer under removable hardware, then dragged files to there. As of now I have 33 songs on it and there is no room for any more, how many songs have you guys managed to put on, is there any way to compact files or something?

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Hi Kelly, Can't help you there. I suppose at 4mbs/song you should be able to get on about 32 songs (128/4). It depends on how much space each song takes. I have no idea whether you can compact them. Did you have to buy the songs? How much do they cost? Napster? John

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yeah, I got 33 songs on , I don't buy my songs, I use ARES and Kazaa Lite and songs that exist already on my computer, songs now though if you do it the legal way are a buck a song in most cases. you can download lots of filesharing things over the net that do not cost anything

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Good, Thanks for the tip. "ARES and Kazaa Lite" What are these - web sites? John

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i fugured out how to put songs in the folder and such, and mine worked great for about 5 minutes. I dont know what went wrong but i tried to click on the removeable disk drive and it says something about the disk needing to be formated and click yes or no. What does this mean and should i do it? I also cannot listen to the songs anymore because of a 'disk error'.

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I tell you this autobaby is driving me insane. I cannot for the life of me find any folder onto which I can drag my MP3 files. If I am forced to listen to "Yesterday Once More" even ONCE MORE I can't be responsible for my actions. I have Windows 2000. Can anyone tell me where the music folder is or should be or what it is called? My computer recognizes the device, no problem, but after that I am stuck.

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Hi Barb, I would ask the AutoBaby support at Support@AutoBaby.ca for help. Dear Mrs. Peel. How is Mr. Steed? I too had the same problem. Are you plugging your player directly into the USB port or are you using the cable provided. My cable was defective. Try plugging your player directly into the USB port on your PC. John

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I tell you this autobaby is driving me insane. I cannot for the life of me find any folder onto which I can drag my MP3 files. If I am forced to listen to "Yesterday Once More" even ONCE MORE I can't be responsible for my actions. I have Windows 2000. Can anyone tell me where the music folder is or should be or what it is called? My computer recognizes the device, no problem, but after that I am stuck.

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Thanks to yo-man and shakushinnen I now have this thing working. I appreciate the advice. ;) p.s. Steed is just fine thanks. Emma

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You're welcome Mrs. Peel. That's why we get the big bucks. John

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I have just received an Autobaby CCH-518 MP3 player through a Rogers cell phone promotion and I seem to be having a little trouble setting it up on my computer. I have a Anthalon 800meg machine with 256 megs of ram and about 160 gigs of hard drive space. My OS is 98se I have done everything asked of me and yet it still does not show up under My Computer. I thought it might be the cable and plugged it directly into the USB port and nothing! All the MP3 player does is stay lit and says waiting. Under device Manager....USB Controllers, it shows up as......USB 2.0(FS)Device...yet still nothing under my computer? The software installed fine, but when I click on "RDiskUtility.exe (in the Program Files/MP3 Utility folder), which I assume is the MP3 program, I get "Not Detected Removable Disk" I know my USB port is working as I have a digital camera that I use to download pictures from and when I connect that to my computer ,it shows up under my computer as a removable drive. Please help as I would love to give this little gizmo a try. Thanks

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I got an Autobaby for christmas, it was part of a motorola cellphone package as well. It seemed to work perfectly at first. But I've started having issues with it after a few days of getting it. It says the total volume on the drive is 119m. I do believe it's supposed to be 128m, as stated in the specs... I am not sure if it was like this originally, I played it by ear when I got it (christmas makes people do all sorts of stupid things). Besides the space problem, sometimes I get 'format error' messages when I play a song. The songs work perfectly well on my computer. I even tried emptying the player and then putting in a single "bad" song. It worked fine... I really appreciate any light anyone could shine on this.

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On Win. 98se, when you are done installing the driver, just insert the player into the USB port and click on my computer. there should be a file saying "Removable Disk" or "F:/ Drive" cut/copy and paste music into this drive.

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I also have the Autobaby MP3 as a promotion from Rogers. But nowhere in the specs or manual does it mention whether it works with Windows Millennium. Does anyone out there know? Thanks Jamis

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John just go to www.download.com and in the search box type ARES there are about 6 results, I personally have Ares Galaxy 1.8.1 but you can download whatever appeals to you. I recommend Ares over Kazaa, just because Kazaa has more "warped" songs. Its an application that is quite simple to figure out, if you have any trouble however just post again and I'll see if I can help

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Hi KenJ, Someone told me to try plugging and unplugging the player into the USB port several times. Maybe that will work. Also, try plugging it in both, before, and after, you start your computer? John

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Hi Kelly, Thanks, I'll pass that on to my daughter. John

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Sorry Jamis. I don't know. John

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Hi Dasil3, I have no idea why your having problems playing songs. As for the space thing, I imagine that the system files would take up some space. How much - I don't know. Sorry I can't be more help. John

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im having trouble getting songs on my autobaby when i plug in directly and when clicking on send to portable device is says please attach and power on device when it is on and attached do i need a plugin if so where can i find this there is also no F:/ drive or removable disk as others have mentioned if someone can help i would be very greatful thanks

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Hi Samps, I'll try. Are you plugging your player directly into the USB port of your computer, or using the cable they provided? Did windows recognize your device and install the drivers from your installation disk? What OS are you using? What is listed under "Universal Serial Bus Controllers" in your device manager? I assume you've been turning on the Autobaby? Sorry about the stupid question. John

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hey john yes im connecting it directly to the USB port and it did recognize my device and the installation was complete where can i locate the universal serial bus controlles and what does OS stand for also the autobaby is turned on

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I also recieved one of these acursed AutoBaby CCH-518 units however, my problems with the unit seem to be quite different from those mentioned thus far. With my unit the songs transfered and all work fine the first time however, the unit is constantly turning off and on at about 5 minute intervals. It is very annoying to be listening to a song only to have the unit turn off half way through it. The unit is fully charged so I know it is not an issue of the battery being empty. Any thoughts?

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Hi Samps, If it's recognizing your device, i.e. you have some indication of it's presence, like "unknown device", in "MY COMPUTER", then you don't need to worry about the USB ports. Are you getting this? (OS is short for Operating System. Sorry 'bout that.) Hi Paper, I thought someone else was saying something about their unit shutting down?? Does it go on, then off, then on, then off, etc.? AutoBaby told me that it's a 5 hour charge cycle. Could it be not FULLY charged? John John

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Hi all. My unit won't even turn on or function unless it's plugged into a usb (or the car charger) I had no probs putting the music on, FM trasmitter works etc. But it won't turn on! Yikes -- I had it plugged into the USB port on my computer for like 12 hours, both with the extension cable and with out. No luck. I called and left a message with Auto baby's toronto number, here's hoping they do something! Any ideas?

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I recieved a CCH-518 for a cell phone promotion as well. Using windows xp, the unit keeps starting and shutting off at about 5 second intervals. It powers up automatically and shows the word "starting....", then goes to a screen showing the unit and a monitor, both with Z's coming out, then an arrow apears between the unit and the monitor and the unit shuts off. I've tried the direct plug with the same results as the cable. I've tried numerous plugs (hoping to get a solid connection). The battery icon in the upper right corner shows full (solid black). Anybody have the same problem?

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Dear... I'm beginning to think that there are a lot of defective Autobabys out there. John

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As is everyone else on this page, I'm trying to get this MP3 player to function proplerly, what my problem is, is that I cannot convert my audio files to MP3/WAV format, if anyone has any information regarding this I'd be very thankful.

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Hey guys and girls. I though I'd left some explanations for geeks out there (don't worry, I'll make things simple) I've got the player through Rogers as well. I already have an iPod, so I didn't really care about doing anything with the MP3 player. So I though, let's connect it using Linux. You should know that the cable is scrap. I think they inverted the wires inside the cable. But plugging the player directly in the USB port works. First of all, as for the 128MB capacity, here's the story. As far as I can tell, the memory is formatted using FAT16. This filesystem was used on old version of DOS and Windows 95. It has the disavantage of low disk capacity (2Gig), but allocates data with less wasted space. The drive has less than 128M available because some of this space is used to store file names and locations. This is the same thing as a table of content in a book: it uses some pages of the book. As for the formatting thing, well, the MP3 player is really borked when you get it. Running a check disk, you could see some cryptic file names ending in MP3. I guess it has something to do with the manufacturer. Maybe it's Chineese music or something ;) As for reformating the drive, I don't know if it's doable in Windows. The memory doesn't have any partition information, so Windows could be unhappy about it. Secondo, I'd be worried about flushing important data, as I don't know if the program that plays music inside the unit is itself in the memory (another reason for having less than 128M) Oh, and btw, if you try using the FM transmitter, don't forget to plug in earbuds! The MP3 player uses it as an antenna. Anyhow, that's the end of my testings ;)

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Hi Larry, When you say "audio files", what do you mean? What extension do they have? John

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Hi Olivier, Thanks for the information. John

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ok so i have everything installed properly im just having trouble getting songs on my player i have musicmatch jukebox and i put my desired songs to a playlist and than click send to portable device and it says please attach and power on your device when it is already, do i need to download a plugin or how can i get songs onto my player??

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Hi Samps, If your files have an .mp3 or .wma extension you should be able to just drag, or copy and paste them into the appropriate entry in "My Computer". John

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hey yall. Its been a while since i got my autobaby mp3 player, but i still havent been able to work it. the problem is that when i connect my mp3 to my usb port, my computer doesnt detect my mp3,with or withput the cable. some 1 plzz help!!

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John; If it is indeed a 5 hour charge cycle, then that is not the cause of my difficulties. I charge the unit daily for periods in excess of 8 hours (while I sleep). So it is definitely not an issue of the battery not being completely charged. Also, even if it was an issue of the battery not being fully charged, the unit still turns off and on while connected to my PC much like with Ishmael. I really can't complain, I did get it for free, but at this point it seems to be more hassel then it's worth.

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HELPPPPPPPPPPPPPPPPPP PLEASE. I received an autobay with my motorola as a promotional gift. i can not get my computer to reconize it. I plug in the usb cable and wait n wait n wait. Nothing is happening. PLEASE someone help me. I am running windows xp so i do not have to use the drivers.

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Hi Cena, Are your USB ports installed. What does your "Device Manager say under Universal Serial Bus Controllers"? John

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Hi Paper, I really don't know what might be the cause. Sorry. John

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Hi Fetish, I assume your USB ports are installed? If so, try plugging the unit into the computer, without the USB cable and see if you get a new entry under "My Comptuer" John

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Thank You John for your reply I just did that and i had to unplug my al in one in order to get the autobaby in. Still nothing and now my all in one is not working. Im at my wits end. I dont know what to do anymore.

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Quote No additional drivers are required if you are using Windows XP or Windows 2000. A device driver is provided on the CD for Windows 98. End of quote Do note that in order for Windows to see a device the device must be on after it is connected while Windows is up and running. Quote Transferring MP3 files to your Device Connect the device to your computer. You can either use the USB extension cord provided or plug the unit directly into your computer’s USB port. The first time you plug the device into your computer’s USB port, the computer will identify the new hardware. If you are using Windows 98 a new device driver will be required which can be downloaded from the provided CD and installed. A new folder will be opened once your computer has updated its device drivers. You can now copy files to this folder, delete files on the device and create new folders. End of quote Is everyone following the instructions provided? I do not find this device on the MS Win98 Hardware Compatibility List. This is all that I have. Bryan

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Well I've read over the entire posts. I do have some of the problems you people listed out, but mainly they are all simple problems. I think someone mentioned the unit shuts off after 5 minutes, all you have to do is take your unit out of auto sleep mode. This can be done by holding down the menu button and then navigating over to the SYS menu and goto "Power off" section and adjust accordingly. As for the web site, the usefull one is www.autobaby.ca and you can download the 98 driver from there. If you plug this unit into your computer it is a USB mass storage device and will show the 119 MB free space even though its a 128 Key, I have formated the drive and the space stays the same, this is actually a bad version of FAT 16. As for the power on problems, I had them to, but I figured out after the unit goes to sleep the power switch was still in the on position, so how could I turn it back on? I put the switch to off and then hit the play/stop button and then moved it to the on position again and there you go, it started without force or cursing. Alot of you seem to have problems with what this player can play in terms of file formats. Your best bet is to use the MP3 format, you get about 1 minute of music for ever MB. This is at the 128bit rate, obviously the lower the bit rate the more music you can fit on it. The higher the bit rate is the more space each music file is going to take up. When it records, it records little wav files of really low bit rate, wich ends up being just a little better then telephone quality. Never use WMA for anything ever, its M|crosft Evil in a file. FM transmitter is pretty good to, it works for me up to 15 feet away. eleet hacker

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Thanks Daryll, This is useful stuff. One of the respondents to this thread told me that the Autobaby site drivers are corrupt. He said that they admit to as much. John

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problem: i woke up one morning and all my files were gone, (the mp3 player was on all night because i forgot to turn it off after charging it), well all 30 songs were gone, and than when i went to add the songs back onto the pathetic excuse of an mp3, the little shyt said that i had no more room, nd that i was currently using up 88% or the memory info. thing.

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Got one from my brother for Christmas and after fumbling for a few days I "googled" autobaby and found this site....I took 5 minutes of reading and everything works great now.... 1. Cables are junk - plug it into your USB slot 2. Only use MP3 format music - 1 minute to every MB or so.... 3. Turn off the auto sleep and turn up the LED display period from 3 sec to 12 4. the drivers for 98 don't seem corrupt, they are working fine on my machine 5. Patience and research will help you pull out less hair. Mac

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Ok, well, i got my autobaby from a friend of myne who got it thru a cell hpone promotion, my problem is that when i connect it thru usb port, on the mp3 it shows that it is connected, yet ont he computer not. I have windows 98 so i guess its cause u got to have the drivers, so i went on Autobaby.ca web site and downloaded them, by wen i tried to install the computer keeps on freezin(possibly corrupt file), so could anyone suggest to me what to do?

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I got the autobaby mp3 player for christmas, my problem is i'm running windows ME and support@autobaby.ca says that i can't use the player on my current operation system. can anyone, please someone help me. if not, this mp3 player will be a very expensive paperweight. thank you in advance.

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Can I load mp3 files into Autobaby with MusicMatch or is "drag-and-drop" the only acceptable method?

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Hi Cuong, I have 2 computers. One with Windows 2000 and the other with ME. I plugged the autobaby into the one with 2000 first and have had no problems. Dragged my files over and within a few minutes I was listening to MP3's. I then also a few days later plugged it into my other computer with ME on it and it worked fine too. I hadn't realized it's not supposed to work with ME. I don't know if first using it on the computer with Windows 2000 made a difference or not. But I have had no problems using it with ME. As for any specifics of how I have things set up... that I don't know. I didn't have to do anything. I plugged it in and it automatically showed up and worked so. So there is at least one person who can use it with Windows ME.

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Ohh, and besides, it also works on Mac (OS X) if anyone is looking for the info. I've plugged the Autobaby on my girlfriend's Mac and besides having to reformat the player to MSDOS format, nothing went wrong. The only thing that caused problem was the resource fork (.filename.mp3). I have to figure how to get this out. As a quick fix, those files can be manually deleted with the Autobaby.

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I had some problems with the player all I had to do was plug it into the back of the computer. Know I have some more problems. I droped my player and know the scren isnt working, but the songs still work any suggestions on what I should do?

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hey dudes i got a little question. everything in my CCH-518 works great, but im curious coz i have win 98se, wehn i plugged the player into the comp and look at the properties of the drive, i realise i can compress it adding up to 174 mb more space. but the thign is i dont knwo if i should do it. coz i dotn knwo the consequences because i used to compress my diskettes but qhen i used them on another comp other then mine they couldnt find the files on the diskettes so yeah what do you guys think. P.S. out of 3 CCH-518, i found out that mine was able to be compressed but the other 2 cant whats the deal? Thanks for your attention

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Hi, When I plug in my autobaby, it says that new hardware is detected, but it does not recognze it. It does not show up under My Computer. I have windows xp. Does anyone know how I can fix this? Any help would be much appreciated. Thanks.

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I'm having some trouble with my Autobaby MP3 player. I have windows 98. I downloaded the MP3 driver from the disk provided, but when I plug in my MP3 player to the USB port, and go to 'My computer', it doesn't have a new 'Removable Disk' thing there. Any suggestions? Thanks a bunch. Please email me or post.

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Hello again... My email adress is Horse_magic12@yahoo.com Thank you. I am in serious need of help here. Thanks everyone. -- Chelsea

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Hy I have a kestion about this mp3 player CCH-518 I got it 2 as a gift from rogers but I just don't get the loading thing like sometimes I'm listening to it and the suddenly just goes off and I push the button but it just won't open so I downlaod it like 2 hours and it works fine afterwards but I dunno how long should I download it for the batteries with the usb cord it gets soooo annoying ???? thanx

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