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modem problems

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Name: Dennis
Date: October 3, 2003 at 11:28:19 Pacific
OS: windows 98 SE
CPU/Ram: 48M
Comment:

I recently installed windows 98 SE on my computer which previously had windows 95 on it now everytime i try to connect to the internet i get the message your modem is not responding properly. What should i do to fix this problem?



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Response Number 1
Name: winipcfg
Date: October 3, 2003 at 11:55:02 Pacific
Reply:

Hi Dennis,
You may need to get an updated driver for your modem, since the upgrade to 98SE. Post back if you have anymore questions.
Good Luck,
~winipcfg


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Response Number 2
Name: Dennis
Date: October 3, 2003 at 14:13:27 Pacific
Reply:

Hi
I'm not very good with computers so how do i get an updated driver for my modem?


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Response Number 3
Name: Grasshopper
Date: October 3, 2003 at 14:17:43 Pacific
Reply:

You get an updated driver form the manufacturers home page. Do you know what brand of modem it is and the model #?? Use Google to search for their homepage and look for a support tab on the page. This is where you'll find the drivers. Download the file to a folder where you'll remember where it is like My Documents and run it.


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Response Number 4
Name: DAVEINCAPS
Date: October 3, 2003 at 20:08:05 Pacific
Reply:

Go to modems in control panel and do a diagnostic. Also check in device manager in system in control panel to see if it's properly configured.


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Response Number 5
Name: dennis
Date: October 3, 2003 at 22:05:29 Pacific
Reply:

The modem is a compaq but i couldn't find the model number so i just started typing the numbers that i saw and tried to look it up but i couldn't it. I was also messing around and went to modems and add new and i just picked different modems to install so now i don't know if i have the right modem installed and when i went to diagnostic it said that the modem failed to respond make sure that it is properly connected and turned on.


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Response Number 6
Name: DAVEINCAPS
Date: October 4, 2003 at 00:06:48 Pacific
Reply:

Compaq's seem to have all kinds of modem problems.

If you go to the compaq page for your model number it should have the drivers, assuming the modem originally came with the computer.


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