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I tried all the suggestion from everyone here and followed all the procedures on the Maxtor web site with no sucess on the hard drive being detected. The maxblast program was of no help eigther, it wouldn't detect that the hard drive was there. If anyone has anymore sugestions on how to resolve this than what has already been said I'm willing to try. And thanks to everyone who brought forward suggestions.
rob
Dear Rob, fill me in on the details, I may be able to help. But I don't know where to look to find earlier issues.
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I have a new Maxtor 40 gig drive that I have been trying to put onto an ASUS board, 4 yrs old. It uses AWARD bios ver. 1007.A the only bois update available. I downloaded the harddrive install program from Maxtor that was supposed to help resolve the situation but it still wouldn't detect the hard drive. It's as if it's not there, well as far as the computer is concerned its not. I tryed all the different jumper settings, checked everything, slaved it, mastered it....everything. Auto detect won't see it , there is nothing else I know.
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Your BIOS should be able to handle a 40 gig drive if it is after 1996 and you are running Windows 98. First of all, did you go into BIOS and set to autodetect? Does BIOS have autodetect? Some BIOS's did not have this feature until about 1998 or 1999.
If your BIOS does not have autodetect, then you are going to have to manually set the number of cylinders and so forth in BIOS which you should be able to find by looking at the tag on the hard disk. It should give you the number of cylinders and heads and so forth. By the way, MAXBLAST sucks! Give up Maxblast and use DOS commands instead to FDISK and format the hard drive.Ok, so tell me, does your BIOS have autodetect?
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If you have done all that and are satisfied you are correct then you may have a bad harddrive or bad cables.
Have you looked in the bios setup and made sure that the primary and secondary items are enabled?
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lol, backward cable thing was just me being tired...lol. Yes the bios has autodetect, but nothing is detected, I'm coming to realize that there must be something wrong witht he hard drive itself.
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I do vaguely remember something about early 30 and 40 gig hard drives having a detect problem, which is probably what you were trying to download and fix, the patch for this problem.
If you have done the following before:
1). made sure pin 1 on the cable goes to pin 1 on the IDE port on the MB and pin 1 on the hard disk...good! Remember, the red line on the cable is pin 1.
2). If this is a master disk, you have set it to master according to maxtor spec instructions, good! Or slave, if that is what you are trying to do, then good!
3). You have autodetect and it is not detecting the hard disk at the BIOS level.
Try re-setting the BIOS to Standard Default Settings. Take note that you need to write down the original BIOS settings before re-setting to default settings. This may re-set the BIOS and allow the auto-detect.4). Forget MaxBlast exists! You should create a Windows 98 Boot Disk with FAT-32 format command on it and use this to FDISK and format your hard disk. I have experienced so many failures with MaxBlast that I wouldn't ever use it again.
5). If after resetting BIOS to default settings and it still does not detect the hard drive, then I would begin suspecting you have a bad device.
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Rob, Did response #8 from Jim Clark help? Is so, disregard this. His method is better than depending on the Maxtor software. If not, here is another path. I hope this doesn't make the process more confusing. My father has been having similar problems with his HD upgrade. First call Maxtor, I realize that their documentation included with the new HD doesn't have a help 800 number but I believe my father found one on their website. If not call, the RMA 800 number and ask for the support number.Ask make sure that they give you an answer to your questions. Even if the answer is "I don't know". Note: One of the techs admitted that their 40G HDs were having problems. Also, I have installed several Maxtors before and have never had a problem.
The following may not help because I believe the problem with my fathers's HD was a "speed" problem (HD to mother board). My father has a Cyrix processor and the original windows98 program. They recommended a Maxtor IDE PCI adaptor to resolve the problem.
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 I forgot...
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cd+cdw
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