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I recently installed Ms Office 2000 Premium
on my PC running Windows 98,ALL worked well !! now for some reason Word keeps prompting me for the cd key no. guess what ... I can't find the cd case (with number). XL, Powerpoint & Access are still working !!
I've istalled the same program on another PC, which has been working fine for yonks !!.
Is there anyway I can search the PC for the CD number on either machine.
Or does anyone know of any smart trick that will help me out this one.
Many Thanks for any help offered.

Perhaps Word worked out that you installed the software onto another machine and thought, oh, copyright violation. suggest purchase of another licence.

have you restored your registry since the installation?
or changed the s\w environment of this prg?
it is more likely a glitch of that nature other than the s\w beong smart enough to catch the same key being used elsewhere.nwadays yes,but not bck then.i cold be wrong though.

Run regedit; go to local machine, software, microsoft, ms office, registration. On the right side should be your P/N key.

I was only being sarcastic about the licence thingy. If you've got Word running on your other machine, have a look using REGEDIT and export the HKEY_LOCAL_MACHINE\Software\Microsoft\Office\(9.0,8.0 or 10 depending which version)\Registration key and then import it into the machine that word is not working on. This key stores the product ID and installation key.

I'm running Office 2000. I went into the registry and there is a key there, but it's not the same as the one on my CD case. ?????
It's all numbers (with the exception of the "OEM").??????

I thought you couldn't find the CD case that had the #? Are you looking under "office" or "MS office"? I think the the #
"no keys" is the product ID for win 95.

There are 2 product keys to all new Microsoft software, the installation code is 5 sets of digits separated by dashes, this is computed into a product key that you do not enter, usuall 5 numbers then OEM, then 7 numbers and 5 numbers again, the key is encoded in the registry, that's why I said to export the registration key.

Toad, I'm not the original poster, Mark is. I just went into my registry to have a look, and found the all number product ID. So I thought I'd post what I found to see if someone could explain.

I am sorry but I agree with Microsoft. I have found that unless you have that 18 figure code to go along with that 11 figure code, you are F###ed!!! (Been there, go NOWHERE!!!) I am only giving you a basic number of figures, but the fact still remains. You will get absolutely NOWHERE without that 18 figure code. So if you don't have it, SORRY!!!

I found the Product ID for Word by going to Help menu and clicking on "About Microsoft Word"
Looking at my CD key - the number of the CD key is contained within the product ID.
The CD key is the second and third group of numbers in the Product ID - with an extra zero at the end of the second group.
This may help you to work it out !
Krystyna

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