Everytime I try to print from any application, or run wtsplmgr.exe, or try to print a test page I get the following error messages "Lexmark ColorFine Spool Manager - Fatal Error: cannot load journal dll - please reinstall" this is followed by "Lexmark 2030 series - Error while spooling to "" unable to start the spool manager" Niether MicroSoft nor Lexmark seem to know what journal dll means. Btw, there is no "." between journal and dll. Any suggestions? Thanks.

I would just totally un-install the printer and re-install it. Make sure it is totally off your computer. Go into the start menu/settings/control panel/system/device manager. Then turn your printer on and re-boot. Have your lexmark cd handy to re-install when it boots up. I have a colorfine printer and it works awesome. Corey Want Free Money? Go to http://benjamins.cjb.net and get yours.

i have a Epson stylus 300 with the same problem under Windows 98 Will the same solution apply to my computer?

I am having the same problem. I de-install completely using the Lexmark uninstall icon, manually deleting the printer icon from the controlpanel, and even going through the windows registry and cleaning up there. The re-install goes fine, but the problem never goes away. Has anyone got past this and to a solution?

Eureka! Working with the Lexmark support center (for $25), the problem was isolated down to a conflict between one of the tasks running in the background (the stuff you get a list of when you doi a CTL-ALT-DEL) and the Lexmark software. By trial and error, we winnowed it down to eFAX Messenger Plus, a free trial software package currently being made available to eFAX users and others. The "Plus" package seems to have the issue; as I can install and run the plain vanilla version of eFAX Messenger just fine. I hope this helps some of you.

This message is from EPSON: Try the following steps to help correct the problem: A) Click Start, Settings, Printers, highlight Stylus Color 600, click File, Delete, and Yes. Also, delete any duplicate icons of the driver (copy1, copy2, copy3, etc.) B) Click Start, Find, Files or Folders. Search for and delete any printer driver associated files that begin with the following: EPSP*.* EPD *.* ~*.* C) Empty the Recycle Bin then reinstall the printer driver. NOTE: It is recommended to download & install the latest Stylus Color 600 driver (v2.2EES) from the Epson web site. The web address is http://support.epson.com/hardware/printer/inkjet/sc600_/filelibrary.html D) Once the printer driver is reinstalled, follow the steps listed below to setup the print spooler: 1. Create a dedicated spool directory such as C:\SPOOL. Click Start, Programs, and MS-DOS Prompt. Type CD\ and press Enter. Type MD SPOOL and press Enter. Type EXIT and press Enter. 2. Click Start, Programs, Epson, Spool Manager. Highlight the Epson printer, click Options, Default Spool Directory. Double-click on the C:\. Scroll down the list of your directories and highlight "Spool". Click OK twice. 3. Click Queue, Setup. There should be a dot next to "Spool to local printer" and the box next to "Use Print Manager for this port" should be unmarked. Verify that the spool directory is C:\SPOOL. If not, click Browse then double-click on the C:\. Scroll down the list of your directories and highlight "spool". Click OK three times to get back to the Spool Manager. 4. Click Start, Settings, and Printers. Highlight the icon for your Epson printer. Click File, Properties, and Details. At the bottom of the Details tab, click Spool Settings. Click on "Print Directly to Printer" and click OK. 5. At the bottom of the Details tab, click Port Settings. Unmark both "Spool MS-DOS Print Jobs" and "Check Port State before Printing". Click OK. At the bottom of the Details tab, click OK. 6. Close the printers box and turn the printer off. Click Start, Shutdown, Restart the Computer, Yes. 7. After Windows has restarted, turn the printer back on and send out a new print job. If the problem persists, try using the resident Stylus Color 600 driver from the Windows 98 CD-ROM. To install this driver, follow the steps listed below: 1. Insert the Windows 98 CD-ROM in the drive and click on 'Start' 'Settings' 'Printers'. 2. Double-click on the 'Add New Printer' icon. 3. Click 'Next' until you reach the window that lists all printer manufacturers and models. 4. Without selecting any specific models, click on the 'Have Disk...' button. 5. This should open the 'Install From Disk' prompt. 6. In the 'Copy manufacturer's files from:' field, type the following path: ?:\DRIVERS\PRINTERS\EPSON\STYLS600 then click on 'OK'. NOTE: Replace the ? with the CD-ROM drive designation. 7. The 'Add Printer Wizard' should now list the printer model you are installing. Highlight it and click on 'Next'. 8. Select the desired port (typically LPT1) and click on 'Next'. 9. The next prompt will list the name of the printer and ask if you want to set this as the default printer. Either select 'No' or 'Yes' and click on 'Next'. 10. The last prompt will ask 'Do you want to print a test page?'. Click on 'Yes' and 'Finish'. 11. Windows 98 will now copy the necessary files to the hard drive and print the test page. NOTES: - The Microsoft drivers for Epson printers installed from the Windows 98 CD-ROM . do NOT have the Ink Status Monitor feature. . do NOT add an 'Epson' group to the 'Start' menu. . do NOT have the 'Collate', 'Copies', 'Reverse Order' and 'Printable Area' options. . use the Windows' Print Manager, NOT the Epson Spool Manager. . are still limited to 44" maximum banner length. NOTE: Advice given from Epson America's technical support may not be applicable to products purchased or used outside the US & Canada. For further support, please select "EPSON Worldwide" at the bottom of our home page and then choose your part of the world. We regret any inconvenience. Detailed Description of Problem: Epson Stylus Color 600 Dialog appears and says: Error while spooling to "" Unable to start the spool manager And when I click ok : Epson Spool Manager dialog appears and says: Fatal Error:Cannot load journal.dll - please re-install

I also had it after installing Norton Utilities 2000 with an Epson Stylus Colour 600. Completely uninstalled it, cleaned up everything, manually deleted extra files..., then no avail. I'm about to try the Epson recommended method. I spent ages searching for the solution to this problem. Thanks to the people for addressing it!