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laptop won't start

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Name: Ken
Date: June 21, 2001 at 08:53:18 Pacific
Comment:

I have a toshiba 4100 satellite laptop computer. When I start it up it says that the following files are missing: vnetsup.vxd, vredir.vxd, dfs.vxd, vserver.vxd, ptp.vxd, and mssp.vxd and then the blue screen appears. The computer won't start in safe mode either and I can't get the rescue disk to get it into windows either. It is running windows 98.
Any ideas would be appreciated
Thanx




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Response Number 1
Name: rac
Date: June 21, 2001 at 09:18:27 Pacific
Reply:

I wouldn't start either, if I were missing all those files!

Don't know how Toshiba works - with my IBM I have a bootable recovery cd that allows me to restore the hard drive its original condition (ie Windows completely reinstalled). What does you manual say about recovering from this kind of problem?


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Response Number 2
Name: mercy
Date: June 22, 2001 at 00:47:48 Pacific
Reply:

start the system with command prompt options
(push F8 at booting). goto the directory with your cab files and run setup to reinstall windows. I forget: run first scandisk to see of the drive is damaged


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Response Number 3
Name: Aaron
Date: June 23, 2001 at 15:03:43 Pacific
Reply:

Those are some files that come with ZoneAlarm, if you recently uninstalled it, you will need to pop in your Windows CD, and run d:\tools\sysrec\pcrestor.bat in DOS, that will put all of the VXD's and DLL's back on your PC!


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