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keyboard not responding

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Name: peter
Date: March 24, 2003 at 13:44:50 Pacific
OS: win98
CPU/Ram: pII/64MB
Comment:

ps2 keyboard not responding at boot up. changed for another working ps2 keyboard and still not working.
ps2 mouse not working when arrived at windows. changed for a serial mouse and mouse works.
could it be something other than the keymoard/mouse ports on the mortherboard??



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Response Number 1
Name: Edward
Date: March 24, 2003 at 14:53:39 Pacific
Reply:

Hi Peter,

Control panel\system\device manager
Click on keyboard + sign
click on your keyboard to highlight it (if present)
Click on REMOVE box
click on OK
Click on close,
Now reboot and let Windows find new device and load the drivers for it(keyboard)

good luck.

Edward.



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Response Number 2
Name: peter
Date: March 24, 2003 at 20:20:32 Pacific
Reply:

edward, thanks for the reply but the keyboard won't respond before getting to windows - esc, del or num lock keys not reacting and lights not flashed as if it wasn't recognized. tried yet another good keyboard and noticed that this time all 3 lights - num caps scroll - flashing thruout boot process and into windows. no other reaction though from keyboard when pressing any keys.
is it still worth trying your suggestion or is the problem something more serious?


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Response Number 3
Name: Edward
Date: March 25, 2003 at 05:12:05 Pacific
Reply:

I presume you can get into windows
Does it show your keyboard in Device manager?
if so give it a try.
Thats if your Mouse is ok.

Edward.


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Response Number 4
Name: peter
Date: March 25, 2003 at 06:53:42 Pacific
Reply:

mouse working because I'm using a serial mouse instead of a ps2 one.
okay removed keyboard from device manager and restarted with good working keyborard connected. device manager says it detected keyboard did its thing by adding keyboard to device list but thats about all. keyboard still doesn't function.


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Response Number 5
Name: peter
Date: March 25, 2003 at 07:20:05 Pacific
Reply:

edward, even without the keyboard physically connected windows says its detecting the keyboard and adds it to the device list!!!


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Response Number 6
Name: peter
Date: March 25, 2003 at 14:30:22 Pacific
Reply:

installed usb keyboard and all is well. ps2 mouse works too!


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