Keyboard keys don't work

October 16, 2005 at 14:02:14
Specs: Windows 98, AMD 400/64mb

I have a Toshiba satellite 2100cdt with win98. It got a couple of viruses and now half the keyboard does not work. (a i k q z 1 8 , \ ] tab enter backspace space caplocks). These keys don't work in windows and dos. I don't know what to do, I can't even format. Is there anyway of fixing this of should I get rid of it and buy a new one.
Thanks

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#1
October 16, 2005 at 14:55:09

I don't think a virus did this. You have a problem with the keyboard itself.

Quite likely, disconnecting and reconnecting the keyboard will fix this. If not you will have to replace the keyboard. In the meantime, have you tried an external keyboard?


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#2
October 16, 2005 at 15:02:20

I think that's a laptop - at any rate, no, no dreaded "keyboard virus", likely a broken or possibly dirty keyboard.

See if you can plug in a 'real' kbd just to check

Resist the temptation to close your request for help with semantically-null questions like “Can anyone help me?”


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#3
October 16, 2005 at 18:46:08

It is a laptop. I plugged an external kewboard in and it work for a couple of minutes now it doesn't work at all on the laptop.
Thanks for the replies

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Related Solutions

#4
October 16, 2005 at 19:20:53

Could be a problem with the keyboard controller itself.

On some desktop systems, this was a socketed chip, and could be replaced - it may very well be different for this machine - in which case, not much hope of fixing it yourself

Resist the temptation to close your request for help with semantically-null questions like “Can anyone help me?”


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#5
October 17, 2005 at 01:15:28

I don't like the sound of how the external keyboard worked. To replace the keyboard controller requires a new motherboard. You don't need me to tell you that this would probably cost more than a replacement laptop.

Just to be sure, see if you can get hold of another keyboard. Be sure only to connect/disconnect whilst the power is off.


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#6
October 17, 2005 at 18:38:18

For sure - a virus never really was the likeliest culprit (contrary to popular opinion) - it does seem to be a failed/failing controller.

Nothing to lose by trying another kboard

Resist the temptation to close your request for help with semantically-null questions like “Can anyone help me?”


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#7
October 26, 2005 at 07:35:04

If you look on google this is a new virus within the last few days. I have about 12 keys that don't work on mine too. Mcafee has picked up something that im going to try but symantec doesnt have it yet. http://www.mcafee.com/us/downloads/updates/dat_download.asp



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#8
October 26, 2005 at 14:42:16

If in doubt. Boot from a clean floppy disk into dos. If the keyboard does not work there, you definately have a hardware fault.

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