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Keyboard keys don't work

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Original Message
Name: Warrenmb
Date: October 16, 2005 at 14:02:14 Pacific
Subject: Keyboard keys don't work
OS: Windows 98
CPU/Ram: AMD 400/64mb
Comment:

I have a Toshiba satellite 2100cdt with win98. It got a couple of viruses and now half the keyboard does not work. (a i k q z 1 8 , \ ] tab enter backspace space caplocks). These keys don't work in windows and dos. I don't know what to do, I can't even format. Is there anyway of fixing this of should I get rid of it and buy a new one.
Thanks


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Response Number 1
Name: Rimfire
Date: October 16, 2005 at 14:55:09 Pacific
Subject: Keyboard keys don't work
Reply: (edit)

I don't think a virus did this. You have a problem with the keyboard itself.

Quite likely, disconnecting and reconnecting the keyboard will fix this. If not you will have to replace the keyboard. In the meantime, have you tried an external keyboard?


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Response Number 2
Name: jboy
Date: October 16, 2005 at 15:02:20 Pacific
Subject: Keyboard keys don't work
Reply: (edit)

I think that's a laptop - at any rate, no, no dreaded "keyboard virus", likely a broken or possibly dirty keyboard.

See if you can plug in a 'real' kbd just to check

Resist the temptation to close your request for help with semantically-null questions like “Can anyone help me?”


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Response Number 3
Name: Warrenmb
Date: October 16, 2005 at 18:46:08 Pacific
Subject: Keyboard keys don't work
Reply: (edit)

It is a laptop. I plugged an external kewboard in and it work for a couple of minutes now it doesn't work at all on the laptop.
Thanks for the replies


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Response Number 4
Name: jboy
Date: October 16, 2005 at 19:20:53 Pacific
Subject: Keyboard keys don't work
Reply: (edit)

Could be a problem with the keyboard controller itself.

On some desktop systems, this was a socketed chip, and could be replaced - it may very well be different for this machine - in which case, not much hope of fixing it yourself

Resist the temptation to close your request for help with semantically-null questions like “Can anyone help me?”


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Response Number 5
Name: Rimfire
Date: October 17, 2005 at 01:15:28 Pacific
Subject: Keyboard keys don't work
Reply: (edit)

I don't like the sound of how the external keyboard worked. To replace the keyboard controller requires a new motherboard. You don't need me to tell you that this would probably cost more than a replacement laptop.

Just to be sure, see if you can get hold of another keyboard. Be sure only to connect/disconnect whilst the power is off.


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Response Number 6
Name: jboy
Date: October 17, 2005 at 18:38:18 Pacific
Subject: Keyboard keys don't work
Reply: (edit)

For sure - a virus never really was the likeliest culprit (contrary to popular opinion) - it does seem to be a failed/failing controller.

Nothing to lose by trying another kboard

Resist the temptation to close your request for help with semantically-null questions like “Can anyone help me?”


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Response Number 7
Name: bostonbob159
Date: October 26, 2005 at 07:35:04 Pacific
Subject: Keyboard keys don't work
Reply: (edit)

If you look on google this is a new virus within the last few days. I have about 12 keys that don't work on mine too. Mcafee has picked up something that im going to try but symantec doesnt have it yet. http://www.mcafee.com/us/downloads/updates/dat_download.asp



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Response Number 8
Name: Rimfire
Date: October 26, 2005 at 14:42:16 Pacific
Subject: Keyboard keys don't work
Reply: (edit)

If in doubt. Boot from a clean floppy disk into dos. If the keyboard does not work there, you definately have a hardware fault.


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