Since a short time, whenever I try to start any office97 application the program terminates by the following error message: "Invalid Page Fault module unknown". I tried to deinstall and reinstall office97, but the problem remains. Any suggestion? Thanx a lot!!! Thomas.

wassup ? apparently office tries to open a specific file everytime it loads. this file may be currupted or just not openable with the office program you are trying to use. try locating the file, and also try opening different office programs (each and every one of them). if this doesn't stop try getting free help from the microsoft support team at: http://www.microsoft.com/support/customer/homeuser.htm good luck !!!

I've pasted a few articles from the MS web site....maybe they will help. OFF97: Errors Installing Microsoft Office with CleanSweep -------------------------------------------------------------------------------- The information in this article applies to: Microsoft Office 97 for Windows -------------------------------------------------------------------------------- SYMPTOMS Windows 95 When you install Microsoft Office 97 under Microsoft Windows 95, you may receive the following message The SHELL32.DLL file cannot start. Check the file to determine the problem. and the following error message may appear: EXPLORER caused an invalid page fault in module at 0000:006af876 -or- UPDATEIT.EXE caused an invalid page fault in module at 0000:00000000 NOTE: The memory address in this error message may vary. Windows NT When you install Microsoft Office 97 under Microsoft Windows NT, the Setup program may quit and no error messages appear. CAUSE Under Microsoft Windows 95, this problem may occur if all of the following conditions are true: You install Quarterdeck CleanSweep, version 3.0. -and- You manually start a CleanSweep installation log. -and- You run the Microsoft Office 97 Setup program. Under Microsoft Windows NT, the Setup program quits if CleanSweep 3.0 is installed on the computer. This is true even if CleanSweep 3.0 is not running. WORKAROUND If you receive the error messages in the "Symptoms" section of this article, quit the Setup program and restart Windows. After you restart the computer, reinstall Microsoft Office 97. However, before you reinstall Office 97, remove or alter the way CleanSweep operates. To do this, use one of the following appropriate methods. Method 1: Remove CleanSweep 3.0 After you remove CleanSweep, you can install Microsoft Office 97 successfully. To remove CleanSweep, use the following steps: On the Start menu, point to Settings, and then click Control Panel. Double-click Add/Remove Programs. Click the Install/Uninstall tab. In the list of installed software, click CleanSweep 3.0. Click Add/Remove. NOTE: When you remove CleanSweep, you also remove all of the installation logs for other software programs. Method 2: Use CleanSweep to Automatically Monitor the Installation NOTE: Use this method only if you are using Windows 95. When you use this method, CleanSweep automatically monitors the installation of Office 97. You do not manually start the CleanSweep installation log. See the CleanSweep documentation for instructions about using the automatic monitor option. Method 3: Disable the CleanSweep Monitor NOTE: Use this method only if you are using Windows 95. Before you start the Microsoft Office 97 Setup program, quit CleanSweep. Then, disable the CleanSweep monitor option. To do this, use the following steps: On the Windows taskbar, right-click CleanSweep and click Close on the shortcut menu. When a message that prompts you to disable CleanSweep appears, click Yes. Method 4: Remove the Update-It Program from the StartUp Menu NOTE: Use this method if you receive the error message that refers to UPDATEIT.exe. By removing the Update-It program from the StartUp menu, you may be able to resolve the problem. When you remove the program from the StartUp menu, it no longer starts when Windows starts. To remove the program from the StartUp menu, use the following steps: On the Start menu, point to Settings, and then click Taskbar. Click the Start Menu Programs tab and click Remove. Click the plus sign (+) next to the StartUp folder and click the Update-It icon. Click Remove, click Close, and then click OK. After you restart Windows, the Update-It program is not started. CleanSweep 3.0 is manufactured by Quarterdeck Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. For information about how to contact Quarterdeck Corporation, query in the Knowledge Base for one of the following articles: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z Additional query words: 97 8.00 OFF97 offset csinsm32 csusm32 clean sweep 95 install monitor usage IPF offlocal Keywords : kb3rdparty kbsetup offwinsetup Version : WINDOWS:97 Platform : WINDOWS Issue type : WD: Invalid Page Fault Opening Word 97 Document with Text Box, Square Wrap -------------------------------------------------------------------------------- The information in this article applies to: Microsoft Word for Windows 95, versions 7.0, 7.0a Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c -------------------------------------------------------------------------------- SYMPTOMS When you open a Word 97 document into Word version 6.x or 7.x, the following error message appears: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. When you click the Details button, you receive the following error message: Winword caused an invalid page fault in module at 0000: . CAUSE This problem occurs with documents that contain a text box or AutoShape that holds text and uses the square wrapping style. NOTE: In Word 97, to locate the square wrapping style, select the text box or AutoShape, click Text Box on the Format menu, and then click the Wrapping tab. RESOLUTION To resolve this problem, update to the most recent version of the Word 97-2000 Import Converter. For additional information, please see the following article in the Microsoft Knowledge Base: Q162214 WD: How to Obtain the Word 97-2000 Import Converter WORKAROUND To work around this problem, save the document from Word 97 using one of the following converters and then open the document in Word 6.0 or 7.0: Rich Text Format (*.rtf) Word 6.0/95 (*.doc) STATUS Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1. For additional information about SR-1, please see the following article in the Microsoft Knowledge Base: Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1 MORE INFORMATION When you import documents from Word 97 to earlier versions of Word using the import converters (Msword832.cnv for 32-bit Word and Msword8.cnv for 16-bit Word), a text box or shape that contains text and has had the square wrapping style applied is not converted correctly. Additional query words: SR1 release 8.0 8.00 corrupt gpf ipf ip fault hang crash halt abrupt quit hangs crashes halts abruptly quits Keywords : kberrmsg kbinterop kbdta word8 Version : WINDOWS:6.0,6.0a,6.0c,7.0,7.0a Platform : WINDOWS Issue type : kbbug OFF: Errors Working with a Binder That Contains a Worksheet -------------------------------------------------------------------------------- The information in this article applies to: Microsoft Excel 97 for Windows Microsoft Office 97 for Windows Microsoft Office for Windows 95, version 7.0 Microsoft Excel for Windows 95, version 7.0 -------------------------------------------------------------------------------- SYMPTOMS If a Binder contains a Microsoft Excel file that was created from a template, one or more of the following error messages may occur when you open the Binder or when you add or activate a section in of the Binder: Cannot open Template Wizard. Cannot open AutoTemplate Wizard. The numbering add-in must be loaded for optimal numbering and toolbar behavior. Please load this add-in into you library directory. Run-Time error '91': Object variable not Set. Range Method of Application Class failed. Run-Time error '1000': Object variable not Set. Application does not have writeable Range property. Run-Time error '429': ActiveX component can't create object Run-Time error '91': Object variable or With block variable not Set. This application cannot be completed because the other program is busy. Click the appropriate button on the task bar to activate the busy program and correct the problem. This program has performed an illegal operation and will be shut down. If the problem persists contact the program vendor. EXCEL caused an invalid page fault in module EXCEL.exe. EXCEL caused an invalid page fault in module unknown. EXCEL caused an invalid page fault in module VBA32.dll. BINDER caused an invalid page fault in module BINDER.exe Unable to write to the disk. Document not saved. Any previously saved copy has been deleted. In addition, the Binder and Microsoft Excel may stop responding (hang). CAUSE These problems occur because there are hidden Visual Basic for applications macros attached to these templates. These macros cannot be run within a Binder. Some templates that have been reported to cause these symptoms include the following: Business Planner Car Lease Manager Change Request Expense Statement Invoice Loan Manager Personal Budgeter Purchase Order Sales Quote Timecard Village Software NOTE: Not all of these templates are installed with a complete installation of Microsoft Office 97. Some of these templates are located in the \ValuPak folder on you Microsoft Office CD-ROM. WORKAROUND If you have Binder that contains a section created from one of these templates, you can unbind it. To do this, use the right mouse button to click the Binder and then click Unbind on the shortcut menu. In some cases, error messages may continue to appear, and your only option is to click Retry. In other cases, Microsoft Binder may stop responding (hang). If Microsoft Binder hangs, press CTRL+ALT+DEL, and then select Microsoft Office Binders/Microsoft Excel and click End Task. STATUS Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION For additional information on macros in Binders, please see the following articles in the Microsoft Knowledge Base: Q134277 OFF7: Illegal Operation When You Try to View Macro in Binder Q135249 Cannot Write/Edit Visual Basic for Applications Code in Binder REFERENCES For more information about creating Binders, choose the Office Binder Help Topics from the Help menu, Choose the Index tab and type in: creating binders Additional query words: general protection GP fault GPF hang Keywords : xltemp offbinder Version : WINDOWS:7.0,97 Platform : WINDOWS Issue type :