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Internet Explorer crashes...
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Original Message
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Name: Luie
Date: July 6, 2003 at 14:57:09 Pacific
Subject: Internet Explorer crashes...
OS: Win98
CPU/Ram: PentiumII/192MB Ram
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Comment: Every once and a while, when I close an Internet Explorer window, it causes IE to freeze. Sometimes it would also cause Windows Explorer to crash, but most of the time IE crashes by itself. So I ctrl+alt+del it and that would just kill my computer. Nothing would work after that. The only thing that would move is the mouse but everything is unresponsive. This has been going on for a while now but never crashed more than twice a day. Now it's every couple of hours. And I recently downloaded one of those pop up stoppers and it closes more windows which causes this freezing of my pc.
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Response Number 1
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Name: Derek
Date: July 6, 2003 at 15:13:45 Pacific
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Reply: (edit)Have you tried the IE Repair, this would seem to be the first option? If not, go to Control Panel/Add-Remove and in the Install/Uninstall tab double click the entry for Microsoft IE and tools. Hopefully a repair option will be on the list. If so, give it a whirl - it's harmless. Derek
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Response Number 2
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Name: Luie
Date: July 6, 2003 at 17:35:36 Pacific
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Reply: (edit)Thanks Derek. I just repaired IE. Let's see how it goes for the next couple of days. I'll post my stats later. Thanks again!
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Response Number 4
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Name: Luie
Date: July 6, 2003 at 21:02:38 Pacific
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Reply: (edit)Guess I wasn't so lucky. I was just surfing the net and just as I closed a window, it froze. This is exactly what happens. First the window hangs (only that window, no other windows or programs). Then I ctrl+alt+del it to discover that it's not responding. So I end task, but the window stays there and my whole system is now frozen. It doesn't respond to anything, not even ctrl+alt+del two times to restart. This is really frustrating sometimes!
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Response Number 5
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Name: Qginie
Date: July 6, 2003 at 22:50:54 Pacific
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Reply: (edit)Hi, Please upgrade to latest version of Internet explorer to resolve the problem you are facing. If you are using the latest version then please reinstall IE. Regards,
Qginie.
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Response Number 6
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Name: Wolfgang
Date: July 8, 2003 at 13:28:00 Pacific
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Reply: (edit)Hi,
I'm facing a similar problem. Every time, I handle with more the one browser window (at least it seems so), my whole system will freeze.
I tried IE 6.0.2600, Netscape 7.0 and Mozilla 1.4 - it was all the same.
any idea ?
thanx
Wolfgang
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Response Number 7
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Name: Derek
Date: July 8, 2003 at 15:09:42 Pacific
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Reply: (edit)Having tried everything else there is nothing lost by "shutting down" to DOS and typing scanreg /fix which will rebuild your registry (type exit to get back to Windows). It will only help if it is a registry problem obviously, but it's harmless and often results in improved performance anyway. Derek
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