When browsing with Internet Explorer 6.0 I continually get the message:

"Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."
When I click on 'info' I get:
ERROR SIG
app name: iexplore.exe
appver: 6.0.2800.1106
mod name: MSVCRT.DLL
mod ver: 6.1.8293.0
Offset: 000154a7

No spyware or viruses were found. Someone had posted the same problem here and got a link to download the dll file. I used the link, downloaded the file and put it in c\windows\system32 as instructed, but this didn't help. Did I do it wrong? Does anyone have any other ideas? Any help would really be appreciated. Thanks so much.

Webacon

I'm still on IE55 but to my mind putting it in c:\windows\system32 sounds very odd.

I would have expected it to go in c:\windows\system

If you already have a msvcrt.dll in "c:\windows\system" copy it to a floppy first (just in case you should need it back).

Then copy yours over from system32 to system. It won't matter if you have two copies just to try it - the system will only act on the one in the correct location.

Derek.W

.... a bit more. Windows might not let you overwrite this file because it is in use.

In which case you will need to copy it over to c:\windows\system using DOS. Shout back if you need a hand.

I've got to go AWOL for some time but hopefully someone will stopy by and help you if necessary.

Derek.W

Hi Derek: Thanks for the reply and you're right, it won't let me copy over this file as it's in use. I have no idea how to do it otherwise. I'm thinking it might be better (easier?) to return to an older version of I.E. If I try deleting it in my Add/Remove program, will it then restore an older version? I'm a little scared to do this and end up with NO Internet Explorer and no way to browse. Any help?

Webacon

Copying the file over from DOS is quite easy if you want to go that way (just a line of text).

As regards going back to an earlier IE version, you should get this option if you double click the entry "Microsoft IE & Tools" in Control Panel/Add-Remove.

You should also get an IE repair option, so it would be worth trying that first.

Derek.W