Hi Had this problem for a while now but it's got far more apparent and far worse over the last few weeks: When browsing my internet connection seems to just stop, sometimes for upto nearly 2 mins. At that time I no web pages are loaded and I can't send/receive via Outlook. Also, when this happens, my internet connection status shows no bytes being sent or received and my Zone Alarm icon just shows the ZA logo (nothing being sent/received). I'm using Firefox but the problem is the same in IE. It has happened before but then seemed to rectify itself. Since then I've had to do a clean install and it's re-appeared. I've d/loaded all MS updates etc.. Any ideas? I'm using a Speedtouch USB modem with latest drivers on Wanadoo BB. Any help greatly appreciated. Thanks Matt.

I think have sort of an idea of your problem is....Zone Alarm works with Windows 2000 and Windows XP...not with Win98se. That I would try meaning uninstall ZoneAlarm completely. Don't get me wrong its a great firewall for Win2000 and WinXP yes, but not for Win98se. Another thing to try is checking the modem settings, the Internet Settings, make sure that they are correctly set. By the way which Internet Provider is being used...? That could also affect this issue very much so. Try this also. If you don't have hyper terminal installed...install it and type in a modem number that you know works and all of its settings. If a bunch of junk shows up on the screen tne you might have some line noise on the phone line too. Just some ideas...hope that helps

".Zone Alarm works with Windows 2000 and Windows XP...not with Win98se." ? 5. What system requirements are necessary to run ZoneAlarm Internet Security Suite 6.0?: Windows 98SE/ME/2000 Pro/XP. Pentium III 450 Mhz or higher. 50 MB of available hard disk space. Internet access. Minimum system RAM: 48MB (98SE/ME), 64MB (2000 Pro), 128MB Resist the temptation to close your request for help with semantically-null questions like “Can anyone help me?”

MattM, I would suspect an ISP problem. ZoneAlarm works fine with Win98SE. Sorry, I do not check for private messages

Thanks for all your input. I'll call Wanadoo today and see if they can shed some light. As for ZA, it works perfectly well with 98SE, although some people believe its better not to run the most uptodate version unless using XP. Even so, I've previously unistalled ZA in trying to determine the problem and it made no difference. Matt.