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Name: Nikki
Help.
Internet Explorer 6.0.2800.1106IS does not start to load (show hourglass) until after 15 sec delay has lapsed. Then subsequent pages within browser take lengthy time (appear to bottleneck) and eventually load.This began a month ago with the following:
1. Noticed lockups (but only when online).
2. Then My.Yahoo.Com stopped working correctly. Had to do with d.html I believe but somehow it corrected itself. Thought it had to do with SSL Encryption, but not real sure as a host of other issues cropped up.
3. Outlook Express began to hang on "Send" but that too corrected itself.
4. Some ads on websites simply do not appear. When html was reviewed, scripts seemed to be the culprit.I've run the following (using recent versions) with clean results yet no success in repairs:
1. Housecalls and Panda's Virus Scans
2. Easyclean (ver 1.7 and 2.0)
3. Ad-awareSE, Spybot S&D, HiJack.this, Spywareblaster
4. Deleted all TIF's (offline too) and cookies a gazillion times.
5. Performed IE fix/repair multiple times.
6. Uninstalled Earthlink ISP and IE and reinstalled both. (Will install most recent version of ISP software once received in the mail. Otherwise, 2 hour download on dial-up.
7. Installed the following: js56men.exe, msjavwu.exe, msjavx86.exe and vbrun60.exe (full pkg of dlls)
8. ScanDisk, Defrag and Scanreg /fix, DXdiag and SFC all ran clean.
9. Worked with Derek W. (for those who know him know he put me thru the grind :). He's verified my IE/tools/internet options/advanced settings were sufficient.
10. Even took computer apart and cleaned all parts and bits, blew out dust, fans all working well, no overheating.....
Yikes... have I forgotten to do anything?!?!?Our thoughts are Java/scripts related. Running Housecalls I believe had me install Sun Java but I've since removed it. Reminder -- computer's problems began month prior to performing any of the operations noted above.
I truly haven't a clue what set my IE on a bad course. I do practice safe computing (on my computer!!).
Seems the only thing not yet done is a system REFORMAT which I don't want to do.
Any help getting IE back up to full speed is beyond greatly appreciated,
Tks! Nikki
Sounds like a networking problem. Do you have IPv6 installed? That can cause wierd problems. Other than that, I noticed IE is really bad with loading popups when a few IE windows are running and there isn't much physical RAM. They can hang for 30 sec.
Did you try Firefox? Works better than IE...
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Hi Nikki. The problem might be on your computer. It could also be your phoneline or your ISP.
First check your phoneline. Pick up the phone and dial a single digit to get rid of the dialtone. Listen to the line, there should be no hum or crackles. If there is, disconnect any other phones and the modem, then repeat the test. If the noise continues, try another phone (if possible). By now you will know whether or not you need to call your telco.
On the otherhand, should the isolation test cure a problem, conect the other devices one by one until it returns. You will have identified the faulty apliance. Sometimes you can reconnect all of the apliances and the fault does not recur. Disconnecting them is sometimes enough to correct the fault.
Assuming your phoneline passed the test, let's look at your ISP. Open a DOS box (start-programs-MSDOS Prompt) At the prompt type;
"ping earthlink.com" and press enter. Take a note of lost packets or high timmes. 10-80ms is considered normal depending on the distance to your ISP's POP.Let's up the stakes and try a real test;
"ping earthlink.com -l 1024 -n 100" then press enter. This will take a few minutes. The spaces are important, miss one and you'll get an error message.That's probably enough for now. In the next tome, we might look at going outside your ISPs rack!
A final question, what is in the earthlink software that makes it worth installing?
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Thank you for the replies and clearly written suggestions for this novice. I'll try and answer in kind:
To review: System lockups (online) began 1 month ago. Takes 15 secs for hourglass to display after clicking on 'blue e'. I use Earthlink ISP and limited programs installed as I visit Ebay, Yahoo (for headlines) and write email.
TekWiz -
1. No, I do not have IPv6. In truth, not sure what it is, but I performed a "Find" and no results were returned.2. Funny you mention network error. I had previously checked Network settings and found that my "Primary Network Logon" had changed from "Client for Microsoft Networks" to "Microsoft Family Logon". I changed this back to "Client for Microsoft Networks." No luck.
3. No, have not tried Firefox, Mozilla or others. Always been happy with IE.
Rimfire -
1. Phone line passed test. No hum or static.2. Ping test for www.earthlink.net returned the following: 4 packets sent/4 packets received, 32bytes; Minimum 176ms, Maximum 183ms, Average 179ms.
3. I wanted to update Earthlink software primarily to see if this would cure the ills. I'd not done this for several years (but again, never had trouble). My thinking was that updating the software might bridge gaps and bring the past up to the present. More wishful thinking than reality I suppose
Tks again everyone~
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Firefox is almost exactly the same as IE, but is much quicker and much more secure. It's unlike Netscape or Opera, etc. but almost an exact copy of IE, written much better.
IPV6 is a newer version of the IP protocol. If you go to your network card setup, where you can see the protocols installed, it will have "Internet Protocol (TCP/IP)" among "Client for Microsoft Networks". There is also TCPIP v6 and I once installed it on WinXP and it caused very bizzare slowdowns when trying to run IE. I removed it and all was fine...
Microsoft Family Logon--that is very strange--really leads me to believe you have some network problem--some program may have modified your network settings.
You may want to uninstall all networking components and reinstall them from the Win98 CD. You only need like 3 components to get on the internet. I don't remember exactly which but it's easy to find on the web. Lemme know if you need me to find the page for you.
Tek.
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I thought about it--must be IE looking for a network connection. look in IE Internet Options menu, and check the LAN setting, and connections. Reinstall the networking components, like the dialup adapter. This isn't exactly it, but shows what's there:
http://www.windowsnetworking.com/articles_tutorials/win98.html
You only need 3 of them. I'll have to check later to see which exactly.
Tek.
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Thanks for the reply Tek,
I'm at work and not at my 'home' computer, but you might be on to something.
First, I actually did remove the 3 network adapters required by Earthlink and reinstalled them with identical step-by-step instructions I always used. But problem persisted. [note: I was surprised that my network settings had changed in the first place (not by my doing).]
However, in reviewing the website you pointed me to, it's possible that 'Windows Setup Communication' tab was altered too. I will check this evening and report back.
With fingers crossed, Nikki
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Tek,
Thought it important to make clear the following:1. The installation procedures I used for reinstalling network adapters were ones given to me by Earthlink moons ago. They're a step-by-step, cheat sheet if you will, set of installation procedures. I'm very hopeful you're right that something tweaked some 'other' part of my network connection which I will check tonight.
2. You mention a "network card". I don't have one. I'm on a straight, dial-up, 'slooooow' modem :((
Tks again! Nikki
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Yeah, I realized a little earlier that you are using a modem. So that eliminates the other factors. Well for one thing, why do you need any special earthlink "software"? Normally with dialup networking you only need the basic PPP dialup setup and enter your username and password in the windows dial-up dialogue.
BTW, I saw a similar question on this board but the delay was much longer--40 sec. http://www.computing.net/windowsme/wwwboard/forum/44572.html
Note that one of the suggestions was to use Firefox :-).
Anyway, what if you remove all networking components and do a "repair" of IE and see if it opens more quickly. Then re-setup dial-up networking in the normal way and see what happens. Don't forget IE has its own networking setting where you can even tell it to dial a connection when you start it.
Refer to these guides: (Similar but show things differently--look through them first so you have an idea of what's involved).
http://www.oucs.ox.ac.uk/network/dialup/win98/
http://netoneblr.bsnl.co.in/FAQ/98/win98.htm
http://www.eicon.com/support/helpweb/spd2en/dun_setup.asp
Good luck, lemme know what happens.
Tek.
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OMG - I think it's fixed! Thank you!
DEREK W. - are you listening?!??! <smiles>
Here are my 2 modifications:
1. 'Dial-up-Server' under Windows Setup Communication tab (add/remove progs) was not ticked; it is now. While that helped, I was not convinced all speed was regained.
So, I kept looking for other speed tweaking options. In truth, I hadn't a clue.
2. Stumbled upon Modem Properties/Connection/PortSettings, and found "Receive Buffer" setting. This was ticked one notch below fastest (default setting btw), so I notched it up and BINGO!
While IE still hangs just a bit after clicking on blue e, it does load and I can toggle freely (*operative word here!) between open webpages.
A tremendous thank you to all 3 of you. Really, I would have been reformatting otherwise. Nikki
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Hi Tek,
You're an asset to Computing.net. Thank you.As you can tell by the time stamps on our posts, I was busy trying out your suggestions and composing my "Thank-you-it- worked" reply when our 2 posts crossed in cyberworld.
Just to answer a couple of your questions -
1. I reinstalled Earthlink b/c not until your post had I focused on this being a network issue. Yes, I realize I had to reinstall my network adapters, but it was purely by accident that I even found I needed to. And even with the reinstall, the problems persisted so for a laygirl like me, I never gave 'network issues' another thought.
2. To be perfectly honest, my lag time to get the "homepage" to load after clicking the blue e was 15 seconds, but to toggle between pages took every bit of 30-40 secs. I searched Computing.net best I could, even thru all the page-load delays, trying to find the fix. Searched Google, found registry modifications, but nothing worked.
So here I came, and presto, you mention network and all's well again!
And I have no doubt Firefox would work brilliantly :)). I'm just stubborn, and when all used to work fine, that's how I wanted it to be!
Again, a tremendous thank you ~ Nikki
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I'm so glad to hear it's working well now! I only mentioned firefox to check if it's something tied to IE or some other problem. I use both, and tend to use IE more since I installed the popup google blocker. I really liked FF due to the built-in blocker and script safety. I also liked the "tabbed browsing" But I found that if I open up a few pages in it, and minimize it, it tends to take forever to bring back--reads the drive like crazy. IE doesn't do that. I usually use FF if I go browsing around websites that have a lot of popups or that I'm not sure are safe.
BTW I now recall that back when I was using dialup, the "logon to network" option caused me a huge delay when connecting.
The reason I thought of networking is because when IE loads it tries to find a way to get on the net and if it can't identify a working connection it tends to be unresponsive. Heck even when all is well it sometimes goes crazy if it can't get what it wants, like say, an FTP site...
Thanks for the compliment. :-) But I have to say I deal with this stuff all day and first started with computers in 1978 when I first saw my first Commodore PET, an old Wang, and Apple IIs, so this stuff is second-nature to me. And I also never give up till I get to the root of a problem. I'd rather be in life-extension research but that's besides the point. :-)
Best Regards,
Tek.
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Good to hear it is now running better. Are you sure that enabling Dialup Server was beneficial? You might end up finding your computer answering the phone.
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Yeah, I'm not quite sure what Dialup Server has to do with this problem. Normally this would not be enabled. It's used for "sharing network resources with others who connect to your computer from remote locations...(configures your)computer to be a Dial-Up Networking server or client. "
http://support.microsoft.com/kb/139710/en-us
Tek.
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Good News. I enjoyed 4 hours of bliss.
Bad News. Back to hanging/stalling webpages, inability to toggle between and now page graphics seem of poor quality.
My 4-hour activity involved Ebay and reading Yahoo's news headlines. Boring, but that's all.
Sooooo,
1. I removed Dial-Up Server.
2. I returned modem's 'Receive' and 'Transmit' buffers to their default setting.
3. Rebooted - NO luck.
This entire process took every bit of 25 min. Computing.net's pages alone take 40 sec to load every darn time I toggled from one thread to another. Creepy-crawly slow.
I suppose I can reinstall the 3 network adapters, but if this is what is wrong, any ideas there?
Tks again, Nikki
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I don't see what the receive and transmit buffers have to do with this. I always used to set them to the highest but I never thought there was any effect.
What do you mean "toggle between"? You mean you are using 1 browser window and selecting different shortcuts within that window, and it takes it 40 seconds to go to another website?
I think that you have to narrow down the possiblities to see what is causing the problem. I don't know if it could be something with the DNS server settings--maybe windows can't get an IP address fast enough--takes it a while to RESOLVE it using earthlink's DNS--that can cause very slow initial loading of websites. Maybe you need to put a specific DNS server address, like one of the public ones.
Look here:
http://www.computing.net/webdevel/wwwboard/forum/723.htmlThese are two that are sometimes used:
4.2.2.1
4.2.2.2Anyway, If you follow my #8 response and remove all the dialup/networking components and then reinstall but setup dialup the usual way only using the Windows dialup procedure that would eliminate the possiblity of something wrong with the way earthlink is setup. (Earthlink should work like any other dialup).
We don't know if there is some problem with Windows or some network problem. If you tried another browser and it was able to browse anywhere with no delay, then you would know it's not a network problem but something specific to IE/Win 98.
You could also try going to "RUN" and typing in msconfig, and then in the startup tab disabling all the startup items, to see if that makes any difference... (Maybe something that's running is conflicting with something else).
Tek.
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Tek,
I only made 2 changes (one of which was the buffers) and as a result, I had 4 hours of bliss. Whether those 2 changes had any effect, who's to say?I am at work through late this evening and will work on your suggested network settings when I get home. Thank you!! I'll try uninstalling the 3 adapters and reinstalling them and if that's not successful, I'll create a dialup connection through Windows, bypassing Earthlink. I'll incorporate your suggestions too.
I'll report back Wednesday evening as it's likely I'll not be at my computer until then.
Tks again for your interest.... Reformatting is getting closer and closer, sadly. Nikki
ps: By "toggle", I simply meant I had several pages open at one time and tried switching between them. It would take every bit of 40 seconds to switch from one page to another. Computing.net actually takes over a minute to re-load.
pps: And for what it's worth, it's taken me exactly 16min23sec to sign into Computing.net, get to my post and paste the reply here (I wrote the reply offline while the page was loading.) Ridiculous.
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You mean you opened a few IE windows and minimized them, and you were trying to restore them to your desktop, so once you click on the minimized window from the taskbar, it takes 40 seconds to come back? Is the HD activity light on while this is happening?
Over 16 minutes to reach a website is really crazy. It seems doubtful that this would be an IE/networking issue. That's why I suggest trying Firefox if possible, to see if this is related to IE or something more general to the computer.
Instead of reformatting the drive completely, you can always just try to re-install Win98 on top of your installation.
Tek.
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Ah... If I could have gotten back online last night (or this morning) I would have told you I was considering a Windows overlay.
Early thought of mine - Any chance this is a modem issue? (First sign of trouble came in the form of lockups.)
And, my times are accurate. No exaggeration in how long it takes me. In truth, Computing.net is a real lagger compared to Yahoo or MSN
Harddrive lights never worked properly from the day system was built. Sorry.
I'm writing while at work but will try and log on again tonite. Just not sure the patience level I've got.
But I can't thank you enough.
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Hi Tek,
Sorry for my absence - Ironically, my work's internet went down Wednesday afternoon and remained down Thursday. I got home from work Thursday night 9:30pm and simply too darn tired to face my home system's lag time.Over the weekend (provided I have time) I will definitely try your network modifications and report back.
Mentioning again that computing.net is extremely, noticeably slower than even Ebay or Yahoo. Loading ads is a tremendous struggle for my system.
Again, sorry I was not able to explain my absence/silence. Nikki
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No need to apologize. I also tend to have things hit me all of a sudden and then I'm AWOL for 48 hours! :-)! Just managed to look here again now. Loading popup ads appears to be slow for IE anytime the system isn't freshly booted even here on my XP, 512mb, 1.5 ghz athlon. I think it's a programming error in IE. FireFox never has problems popping up windows no matter what.
I suppose it could be a modem problem--if the modem can't really communicate well and it keeps trying--if you keep the speaker on the modem ON, you'll actually hear if there are problems.
But besides going online, the computer seems to work smoothly and quickly?
Tek.
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OMG - I am only able to get back online today. Sorry for my Awol.
Tek, I tried sending you a personal email offline, but no reply so I'm not sure it got to you. It went somewhere though!
Anyway, no changes to my home computer except that I tried a Windows98SE overlay over the weekend with no luck. Eventually, I'll do a full reformat, but for now, I just manage with the system as-is.
And "No", no other troubles with the computer except when online.
Tek, tks again and I sure appreciate all of your suggestions. Nikki
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Well, it's fixed.
The whole problem turned out to be needing to update my Earthlink software and install the full updates.
Immediately after doing this, I performed a fix/repair of IE and all of my old favorites came back, with their proper icon displayed.
IE pages load quickly and all adverts are showing (Derek W.!) It's feeling like I just bumped up to supersonic speed, and actually, it much faster even then when my internet was cooperating (before this whole fallout).
So, it just turned out that my Earthlink softwar was outdated enough that it was simply not willing to cooperate.
So, Derek W. and Tek, and Rimfire, thank you!! Nikki
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