My computer was shutdown by apower outage and when it finished scanning disk the power went out again. I shut down and returned to it later. My Outlook Express and Netscape work fine but IE 5.0 seems to open pages but display nothing but white blank pages. Cannot unistall as Windows setup removed the files when I ran it to try and fix my browser. Also had a funny messange on title bar at top it read: RES://C:\WINDOWS\SYSTEM\SHDOCLC>DLL?DNSERROR>HTM. I foundthe dll on-line, downloaded and unzipped it to the Windows\System file and copied it over the old one. This did not fix the problem. Some one please help. E-mail me or we can chat over ICQ. I have tried lots of things and ist is driving me nuts. The only way to unintall !E 5.0 now involves changing m registry and I will only do this as a very very very last resort. Pleeeaaasseee!!!!!!!!

IE5 has a repair function that might repair the damage. It's located in Add&Remove in control panel. Highlite IE5 and then choose "Repair" under the options. If it's not in add&remove, check Help in the browser for repair.
Get a ups unit for the next power outage. I have a Blackout Buster, $99 and it's saved me a few times, allows over 20 minutes on battery power and I have my pc, printer, scanner, zip, speakers and network hub plugged into it.

Thanks Bruce. I was wondering if you would reply since you seem to help a lot of people. I tried the repair but the system replied that is was unable to effect repairs. In reading many other postings I discovered your ability to help most people. I also noticed that a specific version may be required for certain files to work. Would you be able to tell me what version of shdoclc.dll and shdocvw.dll you have on Win 98 with IE 5.0 so I can verify if the ones I obtained at the dll archive are current enough to run my browser. also interested in having a way to contact you if you are amicable to that(ie e-mail address). Caio for now. Thanks
Kevin Switzer

I also heave the same problem.
Bruce's suggestion did not help.
Who knows the answer???

Paul

look at: http://support.microsoft.com/support/kb/articles/Q194/1/77.asp

There you can find the versions of the DLLs needed for a proper functioning IE5.

Or goto www.altavista.com and search for shdoclc.dll and you'll find some usefull info

I am having the same problem.
If anyone finds a solution Mine started
10/29/99
Did we install something?
I installed a proggy called GATOR.com
A free password saver???

i have the same problem it won't let me go anywhere.

RES://C:\WINDOWS\SYSTEM\SHDOCLC>DLL?DNSERROR>HTM

anyone know why?
if u do please email me at
vnboi503@aol.com

i have the same problem it won't let me go anywhere.

RES://C:\WINDOWS\SYSTEM\SHDOCLC.DLL\DNSERROR.HTM

anyone know why?
if u do please email me at
vnboi503@aol.com

ditto with the res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/dnserror.htm problem. What is the solution? It only happens on selected domains.

This isn't a fix, but seems is good as a work-around. Open IE5 and when you get the error screen, close the browser window. Leave the connection open though, and then re-open IE5. On my system this seems to work. It may be enough to at least get some of you back on the web and looking for the cure (as I am doing now :)

Dave

I have been having the same problem with the 'page cannot be displayed' and the SHDOCLC.DLL message, but only when I try to access secure websites using the HTTPS protocol. I found a solution to my problem yesterday.

Let me give you some background. I have an AOL account, and a cablemodem account. I haven't been having any problems until just a few days ago.

I am by no means knowlegable about this kind of stuff, but I am persistant to find an answer. I learned more about what HTTPS is all about and the 'port' addresses assigned to them. 80 is assigned to HTTP and 443 is assigned to HTTPS.

I went into Control Panel, Internet Options, Connections, Lan Settings. On the Lan Settings screen I noticed that my CableModem provider proxy servername was there with a port value of 80. I clicked on the 'advanced' button and noticed on the bottom of that screen under Exceptions it says 'do not use proxy server for addresses beginning with'. I entered HTTPS in that box, and now I can get into my secure web pages without any problem.

Hope this helps for some of you.

I have the same problem. I cannot access any site outside of AOL domain. I've tried IE5 and a restored version of IE4. Have not been able to remove totally IE5. HELP!!!

you must reinstall your DFÜ-Network and then the DFÜ-Network install new. after this work the internet explorer 5 make no problems :-)
sorry but my english is very bad i hope everybody understand me ;-)

I tried what Linda did,(response #10) did not seem to help, still get SHDOCLC.DLL/dnserror anyone please help.

I had to un in stall my wavman amd when i went back to re in stall it , it said Microsoft Internet Explorer cannot dl wm32_94.exe from members.aol.com and at the top it says WINDOWS\SYSTEM\SHDOCLC.DLL/ DNERRO.HTM..i HAVE SEARCHED HIG HAND LOW FOR THIS DLL TO IMSTALL AND I DID FIND IT ON AN ARCHIVE PAGE WHICH IT DID NOT WORK.AND HAD SEVERAL TO UPLOAD IT AND SEND TO ME , DIDNT WORK EITHER ,THAY WERE EMPTY...I WANT MY AVMAN DANG I HAVE PAID FOR IT ,AND I HAVE DONE THIS 2 TIMES BEFORE AND NEVER HAD THIS PROBLEM..... HELPPPPPPPPPPPPPP LADYVIPERZ

I had this problem on a win95 PC. IE50 would not run; winipcfg command gave "fatal error"; and I could not ping our DNS server. The fix was to uninstall the winsock 2.0 update. It really works!!!

1. Click start, point to programs, and then click MS-dos prompt.

2. At the command prompt, type the following commands, pressing ENTER after each command.

cd\windows\ws2bakup
ws2bakup.bat
exit

3. click start, click shut down, click "restart in MS Dos mode", OK

4. Repeat Step 2.

WHY AM I GETTING :THE PAGE CANNOT BE DISPLAYED?

When you have installed AOL 5.0 and the SHDOCLC.DLL-Error message appears, then deinstall your dial-up connection of Windows, restart the computer and install it again. The installation of the AOL 5.0-Software destroys the dial-up connection.

Disabling Dial-up networking seems like a good idea. How do I do it?

I have a friend who is having this problem she is using AOL though not IE has anyone found answer to problem??

My father had this problem, he finally got it fixed by deinstalling AOL 5.0 and IE 5.0, then reinstalling AOL 5.0.
Prior to that I deinstalled Dial-up networking and it did not work!!!

I have the same probelm since 7 days ago to
ONE single web site from my home PC.
However, with the same network access from
my office, it is OK.

My home PC uses windows 98, IE 5.0, while
the office is NT IE 5.0.

The shdoclc.dll dnserror.htm message starting
with res://C:\WINDOWS.... are identical to
these statements listed above.

I deleted cookie files but seems did not help.

What happened? and why it bombs this way?

Thanks in advance.

I just came home from a friend with the same problem (Win95, IE5). We finally succeeded in simply putting out the "shdoclc.dll" of the system folder ... Really!
Seems to be one of MS's special IE5-features!

Yes, of course, but where you have found this shdoclc.dll. In driver forum there is only an old version that cannot run in my IE5.0, it search a version superior to 5.0.2929.6300.
Does anibody know where I can find it

This file is part of ie_2.cab of the iesetup v.501.
I found the version 5.00.2919.6307. I will e-mail it directly to you.
Regards, Pierre

I get the exact error message "res:// c:\windows\system\shdoclc.dll/dnserror.htm"
I have tried re-installing IE5 and repairing it..still no luck.....if anyone out there knows how to get around this problem...Please advise...thank you

I just finished installing IE 5.5 and all
internet sites I get C:/windows/system/shdoclc.dll.dnerror.htm.
I can still use my Opera browser but Opera
has some slight problems with certain sites.
Is there a cure or do I have to erase my
hard drive and start over?Thanks for any help!!

I would like to know if somenone has discovered a "cure" for the "blank pages" that appears on IE 5.0.
I´m looking foward to having a solution soon.
Thanks,
Cristina.

Internet Explorer Cannot Open the Internet Site...

--------------------------------------------------------------------------------
The information in this article applies to:

Microsoft Internet Explorer for Windows 95
Microsoft Internet Explorer for Windows 98
Microsoft Windows 98
Microsoft Windows 98 Second Edition

--------------------------------------------------------------------------------

SYMPTOMS
When you start Internet Explorer, you may receive the following error message:

Internet Explorer 4.x
Internet Explorer cannot open the Internet site Web address. A connection with the server could not be established.
Internet Explorer 5
The page cannot be displayed

The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

Cannot find server or DNS Error

CAUSE
This error message can occur for any of the following reasons:

Multiple copies of the Wsock32.dll file are installed on your computer.

An incorrect version of the Wsock32.dll file is installed on your computer.

If you try to view a file (file://) you do not have permissions to view.

Intermittent connection problems, low system resources, and dropped connections while attempting to load the Web page.

You are using America Online as your Internet service provider, and there is not a Dial-Up Adapter installed, but there is an AOL Adapter.

Unable to resolve the DNS name, or the DNS server returned an error.

Corrupted cookies can also cause this issue with Internet Explorer 5.

The Internet Explorer connection settings for the dial-up connection are configured to use a proxy server.

RESOLUTION
To resolve this issue, use the appropriate method:

Verify DNS Server Settings
Verify your DNS Server settings with your network administrator, and make sure the DNS servers are working properly.
Rename the Additional Wsock32.dll Files
Click Start, point to Find, and then click Files Or Folders.

In the Named box, type wsock32.dll, and then click Find Now.

Rename any copy of the Wsock32.dll file that is not located in the Windows\System folder. To rename a file, right-click it, type the new file name, and then press ENTER.

Replace the Wsock32.dll File
Restart Windows 95, press the F8 key when you see the "Starting Windows 95" message, and then choose Safe Mode Command Prompt Only from the Startup menu. For Windows 98, restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then choose Safe Mode Command Prompt Only from the Startup menu.

Rename the Wsock32.dll file in the Windows\System folder to Wsock32.old Note that this assumes you do not have a file named Wsock32.old. If you do have a file by this name, use a file name extension that is not currently in use.

Restart Windows 95/98 normally.

Extract a new copy of the Wsock32.dll file from your original Windows 95/98 CD-ROM or floppy disks into the Windows\System folder. For information about how to extract a file, please see the following article in the Microsoft Knowledge Base:

Q129605 How to Extract Original Compressed Windows Files
Restart your computer.

Viewing a File (file://) You Do Not Have Permissions to View
Contact your system administrator to obtain permissions to view the appropriate file.
Connection Problems, Low Resources, Dropped Connections
If you have connection problems, or dropped connections, try again until you successfully establish a good connection. If your computer's system resources are low, close uneeded programs, or restart your computer.
Corrupted Cookies
The workaround is to delete the contents of the Cookies folder, but doing this may cause you to lose customization on some Web sites. You may want to move the contents of the Cookies folder temporarily, try connecting to the Internet, and then move the cookies back a few at a time to determine which ones are corrupted.
Reconfigure the Proxy Server Settings in Internet Explorer
To reconfigure your proxy server settings:
In Internet Explorer, click Internet Options on the Tools menu.

Click the Connections tab.

Select the dial-up connection, and then click the Settings button.

Clear the Automatically detect settings and Use proxy server check boxes are not selected.

Remove the Winsock 2 Update
Remove the Winsock 2 update by running the C:\Windows\Ws2bakup\Ws2bakup.bat file. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
Q191064 Error Messages When Running TCP/IP-Based Utilities or Programs
Remove and Reinstall Dial-Up Networking
For information about how to remove and reinstall Dial-Up Networking, see the following article in the Microsoft Knowledge Base:
Q181599 How to Remove and Reinstall Dial-Up Networking and TCP/IP Files

MORE INFORMATION
The Windows 95 Wsock32.dll file is 65 KB in size and has a date stamp of 7/11/95. In some versions of Windows 95 OEM Service Release 2 (OSR2), the Wsock32.dll file may have a different date stamp. The Windows 98 Wsock32.dll file is 40 KB in size and has a date stamp of 5/11/98. The Wsock32.dll file included with Windows 98 Second Edition is 40 KB in size, with a date of 4/23/99.

For more information about this issue, see the following article in the Microsoft Knowledge Base:

Q175039 Err Msg: A Connection to the Server Could Not Be Established
For more information about using the Extract tool, click Start, point to Programs, click MS-DOS prompt, type "extract" (without quotation marks), and then press ENTER. Or, see the following article in the Microsoft Knowledge Base:
Q129605 How to Extract Original Compressed Windows Files

Ifound this on web.....it must just be an IE5 problem...I have this problem too and I just got to setup connection again and it fixes but this news article says it's an IE5 bug and I guess there is no real fix.

The Garbage String Bug
From the WinInfo e-mail newsletter:
A tip for IE 5.0 users
Van Perdue submission

Internet Explorer 5.0 users that are bothered by what I call "the garbage string bug" will be interested in a nice little work-around. This bug occurs when you type a bad URL (usually because of a typo) into the IE 5.0 Address bar, only to have it replace the URL you did type with a garbage string ("res://shdoclc.dll/dnserror.htm") of characters. It turns out you can avoid this bug, and actually save some time by using CTRL+ENTER to launch a URL.

For example, let's say you want to visit Microsoft's Web site. Instead of typing "www.microsoft.com" (no quotes) in the Address bar, you can type "microsoft" (again, no quotes) and hit CTRL+ENTER. This will actually add the "http://www" and ".com" portions of the URL for you automatically. But the interesting thing is that it also bypasses the garbage string bug if you type of bad URL. So, for example, if you type "www.kdfjkldjasf", IE 5.0 will automatically fill it out to "http://www.kdfjkldjasf.com/" and then tell you that the page is bad without overwriting the URL.

The cool thing about this tip, of course, is that it's a real time saver anyway. So after the bug is fixed, you may want to keep using it anyway.

I reply with the following possible solution. I take no credit for this fix and thank the person for the repair (if it works as I have not tried it yet.
I quote:
"The SHDOCLC.DLL file is not the problem. That dll only "tells" your browser to display the "page cannot be displayed" message.
This non-browsing issue is usually due to one of several things. More than likely, its due to a corrupt TCP/IP stack. If you remove it and rename the 5 critical 386 files (vip.386, vtcp.386, vdhcp.386, vnbt.386, and vtdi.386), then reinstall TCP/IP, the problem should be fixed.

If not, the other thing to look at is your winsock files. Make sure you only have 2 copies: winsock.dll in C:\windows and wsock32.dll in C:\windows\system. All other winsocks/wsock32s should be renamed/deleted.

This will fix about 95% of the browsing issues arising."

Lets hope it works

Rom

Hey,The solution above worked. I hope it is not an intermittent problem.
Thanks to "Sourdaisy" who posted this somewhere else on the net. I hope it helps all users who are having this hairpulling problem.
Rom

Basically, i booted up in DOS under Command Prompt, and replaced applicable old files with new ones off my WIN98 CD-ROM. This method told my computer that the files being read were old, and placed them with new ones off the WIN 98 CD ROM. My original goal was to uninstall Internet Explorer 5.5. and AOL6.0. I used this line after the C:\ prompt: (ren c:\windows\system\filename.dll filename.old). Doing this allowed me to reinstall WIN98, and go back to AOL5.0, and upgrade my Internet Explorer Browser 4.0, back to 5.0.

Prior to doing this, i deleted some of the things from the system registry using the REGEDIT.EXE tool. I got all this information off the web, from one of the microsoft.com pages. I just followed it, and it worked.

I had the same problem with blank pages/ and the message res://c:/windows/system/shdoclo.dll for months. I had my hard drive reformatted twice and tried everything I could find on the internet to fix it. Nothing worked. Now I am happy to say I don't have the error any more. The error was in my modem. I had a new modem put in and the error is now gone.

I have had this problem at least a half dozen times. I am an AOL member, but I do much of my browsing with internet explorer (not through aol). I have a cable modem (road runner) but I had this problem a few times when I was on a dial-up connection. The easiest fix I have found is to re-install AOL. When a new version of AOL is installed, apparently the problems are corrected. The AOL install took about 5 minutes on my Pentium 166. I answered "no" to the prompts, "Do you want this copy of AOL to be your default for email and newsgroups". I picked up a free CD copy of AOL 6.0 from a major retailer. I have seen them free at Wal-Mart, Best Buy, & Office Depot.

Perhaps if you are not an AOL member you could still install the software, or take advantage of one of the free trial memberships.

Hope this helps some folks. I'm sure some of the previous fixes specifically address the problem but for me, the AOL Install took care of the problem in each case without having to get into the technical issues.

John Troutman (www.johntroutman.com)

To fix DNS problems,

Go to start/run/regedit, and remove the following keys

HKEY_LOCAL_MACHINE:SYSTEM:CURRENTCONTROLSET: Services:Winsock

HKEY_LOCAL_MACHINE:SYSTEM:CURRENTCONTROLSET: Services:Winsock2

HKEY_LOCAL_MACHINE:SYSTEM:CURRENTCONTROLSET: Services:VXD: Winsock

HKEY_LOCAL_MACHINE:SYSTEM:CURRENTCONTROLSET: Services:VXC: Winsock2

Then Remove all TCP/IP stacks from network Properties.

Reboot and Reload TCP/IP for the Nic

Same problem here. Wow, many people withe same problem and lots of answers that don't work. I tried all the above and other things, it simply won't work anymore.
BUT
I noticed in Response Number 5 (Boobsie) that she had installes a proggie called GATOR. Well my problems with IE5 started right after I installed the damn thing. I now know for sure that GATOR is the problem.
Another thing, I know how to handel a computer but this is a problem I cannot fix.
Can I ask for a good solution?
Thanks
Regards
Espetado

Hey, found the solution myself. I cleaned up everything that had anything to do with GATOR, even in the Registry. Then I went to get the newest ie5setup.exe (=IE5.5 + service pack) from the Microsoft download page, restarted the comp and installed it. Problem was gone, I could work with IE again.
I hope that this solution is helpfull for people who tried all the above without succes. (like me)
Bye

what files did u remove from the registrty and how i unistalled it