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I need Root Certificates for SAV9??

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Name: NTL1991
Date: December 3, 2005 at 10:08:13 Pacific
OS: Windows 98SE
CPU/Ram: Celeron 466/256MB RAM
Comment:

Im trying to install Symantec Antivirus 9 but it says I need to update the Root Certificates in Windows 98 via Windows Update. I went to windows update and installed everything but there was no Root Certificates... Now I cant update the Root Certificates and install antivirus... How do I get these? I know Windows XP/2000 has the Root Cirtificates in the Windows Intall but thats only 2000/XP...


Thanks,
Nick



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Response Number 1
Name: mesich
Date: December 3, 2005 at 10:48:37 Pacific
Reply:

Hi Nick, hello everyone,

Check out this link to the Symantec website regarding your issue.

Best Regards,
Mesich



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Response Number 2
Name: Frankie566
Date: December 20, 2005 at 16:45:09 Pacific
Reply:

Hello, I don't know if you already solved the problem but just in case, I had the same exact problem before and the link on the previous post by Mesich has the right solution. HOWEVER, once you get to the Symantec page I suggest you use option #2 on the Solutions section. When I tried it, it only took me back to the Windows update page where after searching for Windows Updates needed it did not find the Root Cert update I needed. So I went back to the Symantec page and click on the link in the Step #2 "download the patch directly from the Microsoft Web site." and that downloaded the Root Certificate and solved the problem for me.

Frankie566


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Response Number 3
Name: Frankie566
Date: December 20, 2005 at 16:50:29 Pacific
Reply:

Sorry, On my previous post words got cut off.
Where it says "When I tried it, it only took me to Windows Update..."
It should day "When I tried Step #1, it only took me..."


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Response Number 4
Name: NTL1991
Date: January 19, 2006 at 14:13:09 Pacific
Reply:

Thanks for the post. I got the direct download link from someone off a forum... Thanks Anyway,

Nick


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