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hp printer probs

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Name: kevin
Date: November 14, 2001 at 14:07:43 Pacific
Comment:

Recently i have been experiencing problems with HP printers and win98. The problems arose with a DJ890c from a few years back that works great and i have no problems with, execept for the lines in black text. I did everything imagianble to fix that problem: new cartidges, every printer alignment test, wiping off gunk from the cartridges...everything, didnt fix a dam thing. I finally went out and purchased a new 960cse and to my disappointment found it is doing the same thing. the color looks great, even black text on a grey background looks good, but just plain black text still has blank lines in the letters. After that i tried a new parallel cable, still no fix. Im out of ideas, im thinking something is messed up in win98 or my drivers which i downloaded from hp.com. anyone with some ideas to pursue would be greatly appreciated...thanks!



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Response Number 1
Name: JohnT
Date: November 14, 2001 at 18:13:09 Pacific
Reply:

Have you contacted HP support to see if they have any ideas? Their site is very good and I generally get a response within 24 hours on questions asked. A 960cse is a solid machine, you could have a point or maybe some sort of minor spool error or page setup? I am using 98se with a HP 1218 and the color is fantastic and the text is sharp. I wish I could help you more, good luck


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