Hi, This may be a very broad question. I have an external burner, an HP8200 series. It's worked fine, but recently when I used the software and it asked me to insert a disc, it just kept whirring and whizzing until ultimatley it opened the tray and a message asked me to put in another disc. I assumed it was a bad disc, tried another, and it worked. Well now it does it all the time with every brand of disc I use. Has this happened to anyone else? The computer recognizes that the burner is there, and it SAYS the device is working properly. I recently replaced my power source, and I'm desperate to back-up my system before anything else goes wrong! Incidentally, this started BEFORE I replaced my power source, but it only became permanent AFTER I replaced it. Any connection? Cheers!

try cleaning the cd with a cd cleaner

Hey Jamie!! I just come here to ask for you. I've been browsing and some places say to re-install the burning software. Mum.

How nice, a family re-union. Hi Maureen, nice to meet you at last Jamie. What are you trying to do with the CDs? It sounds like you are copying a large amount of data which will not fit on one CD and the software is disk spanning.

They know my mum here! Geek! :p It's not even getting to the point where it'll ask what i want to put ON my disc. Cleaning it is a rather obvious suggestion...too obvious for me. I'm gonna use what little compressed air I have left and blow it out and see what happens. Cheers!