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How can they hack hotmail?

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Name: Nooner
Date: January 29, 2004 at 05:31:43 Pacific
OS: 98se
CPU/Ram: 128 MB
Comment:

Someone hacked into my hotmail account some months ago and changed password and everything. (I managed to get it back via Microsoft). I now very frequently change my password and secret question (which should be impossible to find the answer to since it isn't a word, just letters and numbers).

Yesterday I got a mail from ICQ saying: "Here's your requested password" which made me suspicious. I checked my secret question and saw that someone'd changed it!!!??? Luckily my pw wasn't changed. (Of course I set a new pw and question). How can they hack my hotmail?

Keyloggers? There's nothing strange in CTR+ALT+DEL, nothing strange in registry "Run" and "RunOnce"... Where can I look more?
Help!



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Response Number 1
Name: StuartS
Date: January 29, 2004 at 06:34:42 Pacific
Reply:

Hotmail is the most hacked E-mail system there is. If Hotmail was the only way of sending Emails left then I would be back to using a pen and paper.

You need to look at your passwords. Make it as difficult as possible to guess. Use combinations of letter, both upper case and lower case and numbers. Unfortunately, the harder a password is to guess, the harder it is to remember.

Don't store the passwords on your computer. If you have to write them down, keep them in a secure place. Don't use the same password in different places. Guess one and you have the lot.

There are programmes that will guess passwords by whats know as the brute force method. Going through every possible combination of letters and numbers til it hits on the one that works. The programmes will go through millions of possbilities in a few hours.

Then there is always the possibilty that there is a keylogger on your system. Do you have a good firewall and anti virus protection?

Stuart


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Response Number 2
Name: Badboy
Date: January 29, 2004 at 07:25:04 Pacific
Reply:

I think someone is recording your keystrokes on that computer and I'm not sure you will be able to uncover it. Many of these programs are designed to be undetectale except to those that have installed them.

One solution would be to use a different computer for all your email. Another would be to format your HDD and reinstall your OS (UGH!)


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Response Number 3
Name: Phil Calvert
Date: January 31, 2004 at 14:34:39 Pacific
Reply:

What e-mail program are you using? Is it, by any chance, FoxMail?

PestPatrol can supposedly find keyloggers. You can download a free demo at:

www.pestpatrol.com


-Phil


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Response Number 4
Name: Janset
Date: February 1, 2004 at 01:24:23 Pacific
Reply:

Hi Nooner.

Dump Hotmail. Do a google search for myrealbox.com. It is a free internet email system like hotmail, and you can access it from any computer on the net. Very handy if you are traveling.

It is advertisement and spam free and the storage for each account is 10 MB not the piddly little storage used by Hotmail.

Regards


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Response Number 5
Name: Terri Kaduck
Date: February 1, 2004 at 06:06:42 Pacific
Reply:

Janset, I tried to sign up for that myrealbox email. I couldn't. It seems to be a POP3 mail system. Sure you may be able to access it from any computer, if that is the one your server uses. It did seem a little too good to be true. Guess I'll stick with my 6mb yahoo account.


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