One day when booting up my laptop the windows95 logo screen came on and then it went back to the dos prompt. If I changed the directory to windows and typed in win to start it I got the message himem.sys is missing. I have read a lot of posts on this website and when trying to go in and check or change items in my autoexec.bat and config.sys I got a little lost...(I am a novice!) also the config.sys file would not load up i got a message that said "general error while accessing file c:\config.sys any help would be greatly appriciated. Please be specific like I don't know what I am doing....cause I don't! Thank You!!!

ttp://freepctech.com/articles/articles.php?ArticleId=38 http://www.computerhope.com/issues/ch000425.htm

I have tried those solutions...except as noted above when I tried to edit my config.sys it will not access it...any suggustions there? Thanks

well the latest is that I went onto another computer and copied the config.sys file and copied it to my laptop..now when I type in "win" the logo screen will come back on again for a minute and then it goes back to dos and I have now got an error message that says I have a error reading the c drive...any suggustions on what to do next would be appriciated! Erik

This may help you....HIMEM.SYS ERROR in Win98 Determine if it is software or hardware. Insert a bootdisk and restart the computer. If you do not receive the error using the bootdisk the himem.sys file is corrupt or missing. As stated by FTWZ replace the himem.sys file located in C:\Windows with the one on the bootdisk. If you are receiving the error with the bootdisk it is most likely due to faulty RAM as stated by Dusted1. Ensure the RAM is properly seated. If you have multiple sticks of RAM try them one at a time to find which is causing the problem. As far as the mentioned config.sys file and it being empty, that is OK using Win98. Nothing is needed in config.sys unless you are running any Dos based programs.