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Help..I can't open email attachments

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Name: maggie
Date: April 13, 2001 at 10:36:29 Pacific
Comment:

For a long time now, I have been unable to open email attachments. I have win98SE with IE 5.01 and Outlook Express 5. I now have a very important email attachment in PDF that I can't open. When I try to open it, it is all in gibberish. I have Adobe Reader 4.0. When I go to the Adobe Reader folder and open README, it is in gibberish. Maybe that is a clue. I don't know how to resolve this. Thanks



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Response Number 1
Name: Dave C
Date: April 13, 2001 at 10:41:11 Pacific
Reply:

uninstall Adobe acrobat reader and re-install it. You can download it free at http://www.adobe.com/products/acrobat/readstep2.html


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Response Number 2
Name: Dave C
Date: April 13, 2001 at 10:41:40 Pacific
Reply:

uninstall Adobe acrobat reader and re-install it. You can download it free at http://www.adobe.com/products/acrobat/readstep2.html

Uninstall by Start -> Programs -> Adobe -> Uninstall


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Response Number 3
Name: maggie
Date: April 13, 2001 at 11:09:18 Pacific
Reply:

Thanks Dave, I just did that and now it finally works. I must have had a corrupted copy before.


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Response Number 4
Name: Attachments
Date: April 13, 2001 at 12:18:38 Pacific
Reply:

Think of all the viruses that you avoided by not being able to open attachments.


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Response Number 5
Name: maggie
Date: April 13, 2001 at 14:19:09 Pacific
Reply:

dear Attachments, I don't really worry too much since I run them all by InoculateIT before opening. But I still keep my fingers crossed.


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Response Number 6
Name: Attachments
Date: April 13, 2001 at 14:48:53 Pacific
Reply:

You are a very smart lady!


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Response Number 7
Name: maggie
Date: April 13, 2001 at 17:16:07 Pacific
Reply:

dear Attachments, thank you.


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