Hard Drive Test Failed

Compaq Notebook 100
March 4, 2006 at 19:41:21
Specs: Windows 98 SE, AMD K6-2 475 MHz/192 MB
My laptop failed two diagnostic tests for the hard drive. The hard drive is a Hitachi_DK23AA-51. The tests that I ran were through diagnostic utilities provided by Compaq...which is now HP I believe...anyways...The tests returned the following errors:

Test failed
Error: Hard Drive 1: Sequential Verify Test: test failed
error code: 011002103
failed Verify Command
Time of Error: 9:40 PM 3/4/06
Diagnostics for Windows 4.12A
Error Details:
Track=635
Head=3
BIOS Return Code=0x0011

And.....

Test failed
Error:
Hard Drive 1: Seqential Read Test: test failed
error code: 017002000
Failed Read
Time Error: 9:43 PM 3/4/06
Diagnostics for Windows 4.12A
Error Details:
Track=765
Head=5
Sector=21
BIOS Return Code=0x0011

Any light that anyone can shed on this "little" situation I have would be greatly appreciated



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#1
March 4, 2006 at 20:28:12
Sounds like it's bad. Were you having problems with it before running the tests?

You might want to download Disk Manager for IBM drives. I believe that covers hitatchi drives. Running that file creates bootable disks to run tests on the drive. It should also have a zero fill and maybe a low level format if you need to wipe the drive and start over. Occasionally that fixes drive problems.



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#2
March 4, 2006 at 22:33:51
Before you run any more tests, do you have anything you want to save before you wipe everything out? Some tests are destructive.

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#3
March 4, 2006 at 23:49:43
Time for a new drive, obviously.

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Related Solutions

#4
March 5, 2006 at 03:41:20
NC State College

http://www.csc.ncsu.edu/


BIOS Return Code=0x0011 Is a failing hard drive.

Send me a private message on computing.net and I will e-mail you a program.


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#5
March 5, 2006 at 10:29:02
Sometimes you can simply repartition a drive such as this. I've got one that I simply arbitrarily reduced the size of the partition to two separate partitions of somewhat smaller total capacity than that of the entire drive. This evidently changes the geometry of things like the boot sector enough that you can sometimes avoid "bad" spots. I've got one like this I've been using for 3 years.

I DO however, back it up frequently. If it was to fai......


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