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GPF KRNL386.EXE

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Name: Bharath Giri
Date: September 17, 1999 at 22:33:06 Pacific
Comment:

Hello !
I am Bharath Giri from Nepal. Now, I am having a problem on my PC that some of programe does not open due to GPF in module KRNL386.exe at 002:00003077. I do not know how to solve this problem, therefore, I request you to suggest me to solve this problem.

Hoping for your kind co-operation and looking forward to receive your much valuable suggestion as soon as possible.



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Response Number 1
Name: Benno Beukema
Date: September 19, 1999 at 14:43:59 Pacific
Reply:

Hello !

I am Benno Beukema from the Netherlands.

Try this:

Use the Microsoft System File Checker Tool
to restore the original Windows files.

System File Checker checks for damaged or replaced system files, and then prompts you to replace any files that do not match the original Windows 98 files.

To start System File Checker, use the following steps:


Click Start, point to Programs, point to Accessories, point to System Tools, click System Information, and then click System File Checker on the Tools menu.


Click one of the following options:


Scan For Altered Files


Extract One File From Installation Disk


NOTE: If you click Extract One File From Installation Disk, you can specify the file you want to extract.


Click Settings, choose the configuration you want to use in System File Checker Settings, click OK, and then click Start.


For more information about how to use the Microsoft System Information tool in Windows 98, see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q184075
TITLE : Description of Microsoft System Information (Msinfo32.exe) Tool

Succes;

Benno.


0

Response Number 2
Name: Benno Beukema
Date: September 19, 1999 at 14:50:56 Pacific
Reply:

By the way:

Don't use NAI Nuts and Bolts version 1.03 or 1.04 on a win 98 system.

This results in krnl386 errors.


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