EXPLORER.exe at 167:00401f31 persists

Dell Optiplex gx150 desktop
November 4, 2010 at 01:05:11
Specs: Windows 98Se, Dell / 256mb
Encountered fault message: EXPLORER caused an invalid page fault in module EXPLORER.exe at 167:00401f31 after perfoming disc cleanup.
Successfully followed "scanreg /restore" instructions, resetting registry to date preceeding event but message persists and PC repair shop refuses to work on machine due to age of OS. Condition present in NORMAL and SAFE MODE.
(Blank Screen), except for error message and retrieving business data imperative.
Did have foresight to partition HD, seperating files from OS, in the event reinstallation is necessary.

Dave A.


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#1
November 4, 2010 at 19:31:53
The disk cleanup must have removed some necessary files. Scanreg/restore can't bring them back.

Probably best to try an 'over the top' reinstall. That will keep your existing software and drivers intact.

Do you have the 98 installation cd? If not, boot up the computer and start tapping F8 before the OS starts to load. A boot menu should come up. Choose 'safe mode command prompt only'. At the C:\> prompt type DIR/P and enter. That will scroll through the contents of the root drive one page at a time. Look for a WIN98 directory. It it's there it will almost certainly have the installation files in it. If WIN98 isn't there they the files may be located elsewhere, or may not be on the hard drive at all. It just depends if they were copied to the drive when windows was installed. I've noticed many systems like Dell will copy the files there as a convenience should any new hardware require additional 98 files to be installed.

Check that and post back what you have.

Real men don't use AntiVirus; they just reformat


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#2
November 7, 2010 at 18:05:53
Thanks for response.
Luckily a friend, far more experienced in PC science than I,
managed to reload the OS and debug in 2 hours,
saving my precious files.
Thank You again for your assistance.

Dave A.


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#3
November 7, 2010 at 23:54:49
You're welcome. I'm glad you got it fixed.

Real men don't use AntiVirus; they just reformat


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