|"...i'm using this software in Windows Xp.."|
Then you should have made this Topic in the XP forum - the Hardware and XP forums on this web site are probably the busiest , and more people are likely to see your Topic and possibly answer it.
"I cannot use this software,when this error happen."
"I Already try to contact them but needs to pay for the Technical Services."
You should be able to email them free in any case here:
Are you just assuming that?
Online support is almost always free.
If you haven't done so already, try clicking on
SQL Online support
and installing the support.exe program.
That may enable the greyed out FAQ and Knowledge Base on that page.
However, in any case, since no one else is getting this error, I think it's likely something went wrong while installing the software.
"Actually i already re-install this program few times,and still not working.. "
Did you un-install it the proper way in Add or Remove Programs BEFORE you re-installed it?
I was going to also suggest you run a hard drive manufacturer's diagnostics program, but that's probably not necessary, IF you un-installed the software properly BEFORE re-installing it - you probably would not get the same error again if the hard drive were failing after installing the software again.
But you could try that anyway....
Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:
(thanks to Dan Penny for this link:)
Hard Drive Diagnostics Tools and Utilities
If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibilty, on another computer if you need to.
If the hard drive itself tests okay, any data problems found can be fixed, one way or another.
It's sometimes VERY important that you do this, especially regarding disabling the resident modules for anti-malware software - the resident module may prevent the software from installing properly and usually you see absolutely no indication of that while installing the software.If you don't know how to disable the resident modules, or whether you have any, tell me what anti-malware software you have installed.
"NOTE that you are always supposed to have a minimum number of programs running whenever you install software, especially major software, and it's often a VERY good idea to DISABLE the resident modules - the part that runs all the time the operating system is running - of all anti-malware software on your sytem BEFORE you install the software."
Free and Paid AVG, Avast!, Spybot; Trial and Paid Symantec/Norton products have one or more resident modules.
Free AdAware, Malwarebytes do not have a resident module.