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Excel 2000 Issue
Name: Milan Maricic Date: November 14, 2002 at 19:13:12 Pacific OS: 98SE CPU/Ram: 386MB
Comment:
I have an issue where I open up excel 2000 on my PC and it comes up with the error "Excel caused a General Protection Fault in module USER.exe at 000b:00000108. I have tried replacing memory, replacing user.exe file, updating video drivers, replacing fonts, and removing and reloading Office 2K again. I have even updated my printer drivers and still no go!! Can anybody shed any light on this?
Name: andrew Date: November 14, 2002 at 19:19:41 Pacific
Reply:
Try this troubleshooting GP faults from Microsoft. http://support.microsoft.com/default.aspx?scid=kb;en-us;q82710
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Response Number 3
Name: dm Date: November 14, 2002 at 21:13:54 Pacific
Reply:
Applications do get corrupted. Sometimes best way is to use "Add/Remove Programs" to remove the application and then re-install it. A pain in the Ash but that's Microsoft. Never just delete program files. Use "Add/Remove" as the application should have an "Uninstall" program to get rid of the junk that is spread all over the place, registry and shared files, etc.
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Response Number 4
Name: Melissa Date: December 5, 2002 at 08:11:49 Pacific
Reply:
this happened to me before...do a search on your computer, re-name the file "excel.xlb" to something like "excel1.xlb" and it will be fixed!
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