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Error Loading USER.EXE(Win98)

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Name: Kelvin
Date: May 27, 1999 at 05:52:37 Pacific
Comment:

There was problem with my AMD K6 333Mhz computer, and i formated the harddisk. I boot up with the Win98 startup disk, formated the hardsisk and tried to set up Win98. When i type setup, the disk drives were scanned and while Win98 was loading files in my hard drive to start the setup, this error "Error Loading USER.exe" came out.
The next time i tried to setup, the error "Standard Mode : Fault outside Ms-Dos Extender. EX=0000 CS=02EF, IP=31D6.........." came out. Please advice, THANKS



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Response Number 1
Name: george
Date: May 29, 1999 at 05:34:10 Pacific
Reply:

Try using a win95 or dos6 boot disk with a cdrom driver loading from the config.sys file. Sounds a little bit like you may have a bad boot file, ie io.sys or command.com
Have you changed any hardware lately, ram or jumper settings? if so change them back.


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Response Number 2
Name: Kelvin
Date: May 30, 1999 at 08:30:30 Pacific
Reply:

It doesnt work also with win95 CD. same problem. sometime GDI. exe error or other errors


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Response Number 3
Name: Hans
Date: December 3, 1999 at 13:23:09 Pacific
Reply:

Experienced exactly the same problems while (re-)installing Win95. "Error loading user.exe" and sometimes "GPF krnl386.exe".
Did you find a solution allready?


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Response Number 4
Name: Toads
Date: February 11, 2000 at 18:32:11 Pacific
Reply:

same error There was problem with my AMD K6 333Mhz computer, and i formated the harddisk. I boot up with the Win98 startup disk, formated the hardsisk and tried to set up Win98. When i type setup, the disk drives were scanned and while Win98 was loading files in my hard drive to start the setup, this error "Error Loading USER.exe" came out.
The next time i tried to setup, the error "Standard Mode : Fault outside Ms-Dos Extender. EX=0000 CS=02EF, IP=31D6.........." came out. Please advice, THANKS Everything as this guy even same system, need help bad even did a low level format same error


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Response Number 5
Name: Chris
Date: March 5, 2000 at 11:23:21 Pacific
Reply:

i just purchased an athlon 750 cpu and an S11 motherboard. I also get all sorts of the same errors at the same location. the system checks the drives for integrity and finds no errors and begins to initialize and then gives errors such as user.exe or cannot decompress .cab files, faults outside ms loader etc. i put the hardware back into the pentium 400 and it works fine, but it wont load an os on the 750. i tried win NT, win 95 and win 98 second edition. has anyone come up with a solution?


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Response Number 6
Name: Chris
Date: March 6, 2000 at 08:18:03 Pacific
Reply:

i was told that when you go through all of the processes we are all experiencing trying to install an os that it is possible that the motherboards come with a virus protection enabled and that it may need to be disabled in the bios before you install. they said that the old intel boards did not have that, but that the amd does. also recommended to disable the internal and the external cacheing as well and see how that works. i have not tried this yet myself but will give an update if this works.


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Response Number 7
Name: Chris
Date: March 7, 2000 at 14:43:36 Pacific
Reply:

ok all of these errors we are receiving have been solved for me and you might want to check this solution for yourself. i was running 256MB ram 1-128 and 2-64's pc 100 and found out that the 64's i was using had 10 little chips per instead of the 8 and that was conflicting with the motherboard. so i changed out the 2 64's and put in 1 128 with the 8 chips on it and it fired right up and was a smooth install. check the ram on this problem I personally never thought of it being this but it is worth a shot for you to see. you may not be running the same kind of memory as I, but from what I have learned the AMD boards are very picky about their memory. Good luck all and if you got any questions just ask me.


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Response Number 8
Name: Bill
Date: March 29, 2000 at 10:18:06 Pacific
Reply:

I'm running an athlon at 550 and am getting the same win98 user.exe error. I bought my ram and motherboard as a package so i wouldn't expect it to be the problem. No operating system will run (98, 95, redhat). I kind of think the ram is the problem though.


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Response Number 9
Name: Leo Klonaris
Date: April 12, 2000 at 13:07:03 Pacific
Reply:

I have a celeron 400 cpu and the latest asus motherboard with via chipset. When i try to setup win 98 i receive this error. A have 128 mb ram. DO you thing that the problem is on the ram ? Please e-mail me your opinions ...
Thanx :)


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Response Number 10
Name: aaron
Date: April 20, 2000 at 01:14:14 Pacific
Reply:

solution is this, win98 second edition supports fat32 hard drive compression, most before only support fat 16 . you have probly gotten some weird symbols or unreconizable messages. try win98 2nd edition.


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Response Number 11
Name: Jon Lilienkamp
Date: August 24, 2000 at 04:16:41 Pacific
Reply:

I have a celeron and a cyrix 686 that both experience this problem. I have a Workaround (or FIX) depending on your point of view.
I have Win 95 full version and win98 upgrade

1.

Formtt your hard drive using a win95 boot disk -- make sure to make it bootable. by copying the system files.
This disk requires a config.sys which include
Himem, EMM386, dos=high,umb, and your CD driver line. The autoexec can be empty but one line, which is the other CD line (I forgot the lines off the top of my head, but it should be obvious. (I point all paths to the root).

2.

After the PC is booted, copy the disk in A: to the C: disk.

3.

Edit the config.sys and remove the CD device line.

Delete auotexec.bat (or remove the CD device reference)

4.


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Response Number 12
Name: Jon Lilienkamp
Date: August 24, 2000 at 04:20:16 Pacific
Reply:

I have a celeron and a cyrix 686 that both experience this problem. I have a Workaround (or FIX) depending on your point of view.
I have Win 95 full version and win98 upgrade

1.

Formtt your hard drive using a win95 boot disk -- make sure to make it bootable. by copying the system files.
This disk requires a config.sys which include
Himem, EMM386, dos=high,umb, and your CD driver line. The autoexec can be empty but one line, which is the other CD line (I forgot the lines off the top of my head, but it should be obvious. (I point all paths to the root).

2.

After the PC is booted, copy the disk in A: to the C: disk.

3.

Edit the config.sys and remove the CD device line.

Delete auotexec.bat (or remove the CD device reference)

4. copy D:\win98 (where D: is the CD drive) to c:\Win98. If you are using the upgrade for 98, then dust off your Win95 CD and copy D:\win95 to C:\win95.

5. Remove your floppy Disk, make sure win98 is in the CD ROM drive and reboot.

6. at the C: prompt type C:\win98\setup

7. If you are using an upgrade, when prompted for the win95 CD, use the C:\win95 directory as the path.


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Response Number 13
Name: Larry Holtzen
Date: September 15, 2000 at 08:31:47 Pacific
Reply:

Last night when I first booted up, out of the blue, I recieved the message 'Error Loading USER.exe. You must reinstall Windows'. Has anyone else had this problem? This is a new pentium 800 machine w/ 128mg RAM and Win98 SE. The system prior to this was working fine. Thanks in advance for ANY solutions that might help me avoid reloading Windows!


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Response Number 14
Name: Emiel Verschuur
Date: December 20, 2000 at 02:04:02 Pacific
Reply:

I've got a AMD K6-2 450Mhz with 196 MB (2*64mb and 1*32mb). When i try to install Windows98 i've got the message "error loading user.exe". Al above options didn't work. But i find out that it was a hardware problem. A memory module was defect. I removed the module and installed windows 98 perfectly.


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Response Number 15
Name: Jason Smith
Date: January 17, 2001 at 20:40:26 Pacific
Reply:

I have a Celeron 700 running on a Tyan Trinity 400 1854 Motherboard. I got the same error when doing a clean format and trying to install windows ME. Error loading USER.exe
I had 524 Meg of RAM 2 256 Meg PC 133 chips. After trying multiple things I found this site and tried all of the above solutions and the solutions on Microsofts homepage fpr support with Windows installs. It appears I had a bad memory DIMM once I removed the DIMM everything installed with no problem. I havent bought a new DIMM yet but when I do I will finally determine if this is a Memory issue or a bad DIMM socket on the board. Thanks for all the help it's amazing Microsoft can't come up with these simple solutions.


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