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every time i try to install the infrared modem of my celluler phone to my COMPAQ armada 1500c a message appears asking for the file RAPI.DLL

Same problem happened to me but I overcome it by just installing the Infra read software (first item in the CD menu) then go to contol panel and click on Infra Red icone while pointing the phone to the Notebook and everyting eill work fine.

I'm problem to istall the program by cd of ericsson SH888. I don't find the file - rapi.dll -
Can you help me?
Thanks
Diego

All you people who are having problems could try ericssons website... I doewloaded the latest drivers for WindowsCE from there!

my Sh888 have no network and it get superheated when charge could anyone recommend where i could find for help in singapore??

Sorry guys, just found this now.
RAPI.DLL is only missing when you haven't installed windows CE Services on your System AND when you try to install the drivers for the Windows CE platform. On a windows 9x you need to go to CONTROL PANEL, add modem, the driver is on the root of your CD and in the MODEM directory
as for Windows NT, go to http://mobileinternet.ericsson.se where you can download the Quickbeam Suite 3.0 which is an infra-red suite for NT4 that allows seamless infra-red communiction with any infra-red device including your Ericsson SH888. This suite is a full version and is available to all Ericsson Users.
Furthermore there's no reason to hate us, if you have a problem just call, fax or e-mail your local Helpdesk which will help in an adequate manner. (of course I can only vouch for my country but I've never seen a reason for which the other countries' service would be worse)
With best regards,
Harold Brinkhof
Mobile Data Product Support Engineer
Consumer Products Customer Services
Ericsson Belgium

I have just bought an Ericsson SH888 which I hoped to connect to my Psion 3C. This appears to be impossible as the "RS232" cable is not a true implementation. Also Mobile Office suite won't install on my (non-IrDA) Desktop using supplied cable. I think I have followed the Ericsson manual to the letter, but the install routine exits at approx 90%, when it creates a profile. Please help me!

I've got a HP620LX that I am trying to get to talk to my SH888 via the IR interface. The IR drivers appear to install properly on the 620, though no IR device appears on the control panel. All is ok if I connect to a desktop via the supplied serial cable & drivers. Helllup

I want to connect my SH888 to my IBM Thinkpad (NT). For the moment it does not work, but I have no IR support for the moment. I will try reply #13 advice, but why, if it is really so, do I need IR to use the serial cable? (the manual claim that I need it)

Hi
I'd tried to connect my Philips Velo500 to my sh888 but i couldn't although i install the latest Win CE modem script. Pls help

Hi again,
The Ericsson SH888 can't be made to function with a PSION 3 series, you need a series 5 (or higher) to make this combination to work.
The Ericsson SH888 needs infra-red when using the cable because of the nature of the internal modem: it expects any command in the IRDA protocol. Hence you always need infra-red installed, even when using the cable, to make the translation between protocols.
Regarding the Velo500 CE: verify that the latest script is used (downloadable at http://mobileinternet.ericsson.se), verify that you can find a SH888 installed on your Velo500. If this has been done and you still can't make a connection, then it's best to contact your local Helpdesk by telephone for a more direct approach in solving your problem.
With best regards,
Harold Brinkhof
Mobile Data Product Support Engineer
Consumer Products Customer Services
Ericsson Belgium

I connected my sh888 to my laptop and he works perfect the only thing I cannot get going is the office suite every time I try to install this programm i get the message that first he cannot find mapi32.dll and later kopimapi32.dll can someone pleasy help me??? thank you

Hi again,
If it can't find MAPI32.DLL: make sure that you've installed exchange and messaging services on your windows platform.
Installing an e-mail client such as Outlook should do the same thing. However, when working with more advanced versions of outlook (the ones you buy or that come with Office Suites e.g. Outlook 97,98,2000) you need to install your outlook in "Corporate/Workgroup" mode, NOT in "Internet Only" mode.Regards,
Harold Brinkhof
Mobile Data Product Support Engineer
Customer Services Consumer Products
Ericsson Belgium

I need a wiring diagram of RS232 cable that connect the RS232 port on computer to my SH 888 because I lose my cable... Anyone can help me ?

Dear Group
I could not really understand if I can print my telephone rubric or I need a particular program that can manage the *.pbf file.
REGARDS TO ALL
STEFANO

Using Windows NT4, I have managed to get the SH888 connected to my laptop and using the Mobile Office 1.1.1.20. Sends and receives SMS fine.
Is it possible to use the SH888 as a modem in dial up networking to connect to my office. When trying to configure the modem doesn't appear in the drop down list entries.
The SH888 does appear in the list of modems in control panel, but isn't available for use within dial-up networking.

Hi everybody,
don't forget: when operating on NT4, you have to add any modem ,that you wish to use with a dial-up networking connection, to the Remote Access Services else it will not appear.
This can be found in:
My Computer|Control Panel|Network|ServicesWith Best Regards,
Harold Brinkhof
Mobile Data Product Support Engineer
Customer Services Consumer Products
Ericsson Belgium

Is there any way that the sh888 data cable can be made to work under Windows 98 (e.g. by copying files from Win95)? My Toshiba laptop comes with Win 98se preinstalled and it is going to be a real pain to put 95 on instead.

Hi,
I've read on the ericsson website about the firmware upgrade that the SH888 needs to make it work with Windows 2000 over IRDA, but the UK Ericsson data support people gave me service centres that don't know anything about firmware upgrades.I've also determined that you need:
Phone Firmware: PRG 991022 1015
IR Firmware : IRVER 991223 1046My firmware is:
PRG 990212 and IRVER 980408 1035
What do I ask for at the service centre, as soon as I start talking about reprogramming the phone they say they can't do it. - what should I be asking for?
Thanks.
Martyn.

Hello everyone,
To obtain this soft just contact your local Helpdesk and make sure that they contact the Ericsson Certified Service Point of your choice, so that it has enough info to make the flash-update. If not they'll at least be able to offer you another solution.
In other words: contact your HelpDesk first :) before visiting a Service Point.
(they also should have access to this soft)A little remark for people eager to upgrade to MS Windows 2000 PRO: at this moment only a dial-up networking connection will function, other functionality is not yet implemented. (do take this in consideration, reformatting never is nice)
With Best Regards,Harold Brinkhof
Mobile Data Product Support Engineer
Customer Services Consumer Products
Ericsson Belgium

Harold,
You seem to be very busy with tech issues, I'm assuming you won't mind 1 more. I wish to connect my SH888 via its serial lead to my PC (win98) in order to access the net. I understand from the Ericsson webpage this is not possible as the irda dll only support win98 in ir mode not serial. Can you help ?

Hi Christopher,
Only one solution: use thrid party infra-red drivers. Extended Systems have nice ones for Windows 98 (http://www.extendedsystems.com) called Quickbeam Suite. Those who have downloaded IR drivers for NT4 from our Mobile Internet will probably recognise their name. Of course there are many others (just seek the web) that are no doubt as good, this is just soft I personally had good experiences with,this does NOT express an official view on the subject from Ericsson.
With Best Regards,
Harold Brinkhof
Mobile Data Product Support Engineer
Customer Services Consumer Products
Ericsson Belgium

Hi,
i am deseperately looking for the SH888 modem drivers for win98.
i must be dumb enough for not finding them on ericsson website. could you please help ?
Cheers.
Ramez.

Hello,
I've been trying to install the Office Suite but it constantly fails on a few files towards the end..
I *do* have Outlook 200o installed in Workgroup and Corporate mode but still there are missing files.
Any help please?
Regards,
Michael Angel.

Hello,
I've trying to install the Office Suite onto windows 98 but the install keeps failing due to not finding a file: "mapi32.dll" amongst others.
I *do* have Outlook2000 installed in Corporate/Workgroup mode so I don't understand what the problem may be..
Help please?
Regards,
Michael Angel

i have hp xe2 with win 98 and winfax pro
i am trying to set the modem but everytime
i finish to do it and after transmitting 2/3 fax the modem fall from the manager device
but ok in modem property.
please there is sameone can help me
regards, marco

sorry (was on holiday:)
Michael: can you find the mapi32.dll file on your system? Probably not, in which case you need to install the Microsoft Messaging System which will install this file.
:\tools\oldwin95\Messaging\eng\wms.exe
just run wms.exeWin Fax PRO: I have tested all available Winfax PRO versions and have noticed that our GSM modems will function with version 7.5 (or higher). The rest are usually just configuration problems. Remember to put in the correct Fax class. Also configuring it as a non-TAPI modem in Winfax Pro sometimes helps.
Berndt: I'm sorry but I don't speak Swedish.
If your system is missing RAPI.DLL then haven't installed Windows CE Services.
You do not need to install the modem for CE if you don't have a CE palmtop or handheld PC. It's not necessary for desktop PCs.With Best Regards,
Harold Brinkhof
Mobile Data Product Support Engineer
Customer Services Consumer Products
Ericsson Belgium

We connected an SH888 IR to a Protege Toshiba Laptop IR port and while trying to connect to a messaging server we got the message : 'No Carrier'.
(The server line is a PSN line, and we use the driver issued on 1998 for SH888)

I have with me a SH888 and Casiopeia E15 palm size PC, please advise on how to link these 2 device so that I can connect to the internet.
Thank you

I am trying to install the SH888 on my desktop or laptop with no success to use for sending and receiving faxes.
I have read your messages and now I am probably more confused.
I do not have IR port on desktop or laptop and I am trying to use the cable connection.
Do I need to install the 'Install Infrared Modem for Windows CE. because every time I get the message cannot find Rapi.dll.

Hi everyone,
Again, the option 'Install Infrared Modem for Windows CE' is NOT supposed to be installed if you don't have a CE PDA. For those who do not know what CE is: Microsoft Windows CE is an operating system like EPOC, destined to be used on little Palmtop computers. If you don't have a CE or don't have CE Services installed, then you'll get the can't find RAPI.DLL complaint.
Cable connection: your infra-red software needs to be configured on your serial port, so that it will connect via infra-red protocol through your PC's serial port via the SH888's cable . So basically, select your serial port as the base port of the infra-red device/software. e.g. Infra-Red support on COM1, providing application support on COM4 and LPT3
Win98 will not function via cable when using the standard MS drivers, you'll need Third Party drivers to use cable on Win98.
With Best Regards,
Harold Brinkhof
Mobile Data Product Support Engineer
Customer Services Consumer Products
Ericsson Belgium

I upgraded my sh888 for windwos 2000 compatibility and tried to make a dial-up connection via "infrared modem", but I just got "Error 770: The remote computer rejected the connection attempt."
What shall I do now? Any idea?
Thanks for your help
Stephan

Hello all,
to obtain a dial-up networking connection in Win2000 please verify that you've followed these steps:
1. lay the phone in front of your PC, it should be recognised by win2K's IR software
2. create a new dial-up connection, when asked which type you wish to create, choose 'connection to a private network'
3. give in the number you wish to dialThis should produce a working dial-up networking connection for you to use.
If this does not work then you better contact one of our Helpdesks since it might be a configuration problem.
With Best Regards,
Harold Brinkhof

Harold, I must admit that you are probably the only one to tell us something about the current status at Ericsson with regard to already announced SH888 modem script file and the newest version of EMOS, all for Windows 2000. I would imagine that couple of thousands users wait until something appears at http://mobileinternet.ericsson.se, however no one was able to say when... Any new information? Thanks.

I would like to connect my SH888 to my old Thinkpad (win 3.11) does anyone know if this is possible..? Where would I get drivers for the IR as this old version does not have an IR port built in.
I know it would be easier to buy a new laptop.. but for one email every so often it really isn't worth it !

I have bought a SH888 and i try to make a connection to Internet, using the Remote Access Connection with my Win98 PC.
First I've installed th IR driver;
Then I've installed the Mobile Office Suite 1.1.1;
Everithing works fine. The Suite makes a call absolutely regularly.
But when I try to make a Internet connection I soon receive (after "Connecting") a "Disconnecting".
If I use the Hyperterminal so send direct commands to the modem, like:
ATD0415970006
I always obtain, after 2 seconds, a "NO CARRIER"
No way to obtain something else.
This problem is probably the same of Hachid Rafid (Response Number 37)Regards
Can someone help me?
Stefano Simion, Italy

I have also the problem with "Error 770: The remote computer rejected the connection attempt." using a dialup in Windows 2000. If there are any news please let me know!
btw: I use a VAIO PCG-N505X

Hi Harold,
Thank you for your input here.
A similar problem;
I have an I 888 World phone which I understand works essentially the same way as anSH 888.
I have a new IBM Think Pad (600X) running Windows 98.
Set up communications software Message Suite which was running fine, but then one day for no reason it dissappeared. I have tried re-installing with great difficulty and find that I have the same related problems as many in this chat. Software will not load at about 85% and gives error message that modem is nt properly installed...I beleive it is as the infrared sensor picks it up and dial up has it too.
The problem I think I have is that I have a serious problem with my Infrared set up as every time I open the PC it gives an error message. I since tried to force load Win95 IrDA driver but thsi doesn't work either.I have since found out that with Win98 (as the Ericsson CD indicates) is preloaded with IrDA driver/software.
For to whom it may apply IBM www.IBM.com where you can load the driver for 98 again if you have erased it which it appears I have...could not find it in regedit anywhere.
Hope this may help someone.
Peter Hawes

Hi Harold,
Can you please comment on why does my S868 have an infrared transmitter/receiver installed inside when officialy this function exists only on the SH888?
Is there any way I can inable the IR port?
Thanks in advance.
Basilio Vieira

Hello all,
can somebody tell me where can I get AT commands for SH888.Thanks in advance.
With Best Regards,
Silvio

Dear Harold,
You seem to be the only person on the planet with any answers!!!
I have just bought a Handspring Visor Deluxe which runs the Palm OS (and is almost the same as a Palm III) and I want to use it with my Ericsson SH888 to connect to the internet and send and recieve e-mails. I have trawled the web with little succes so far but was hoping you would know what I need to install on the Visor to make it recognice the SH888 modem
Thanks in advance
Rupert

I just bought an iPAQ H3630 WinCE based Pocket PC. Could someone teach me how to use SH888 to connect to an ISP? Any software products are required? Thanks.

Finally without have to upgrade SH888 Software I got my phone detected and worked very well for Dial-Up Connection under win2000 -- Anyone having problem with w2k and SH888 connectivity, email me, I love to share :).
But Now I need somekind Mobile-Office_suite Software, no matter ericsson's or third party, never mind. I need to manage my phonebook and send SMS easily. Any helps would be highly appreciated .

SUBJ: Ericsson SH888 and Windows 98SE via wire: solved! I like to join! :-)
1) Verify the exact name of the COM port you're connecting the wire.(ex: COM2)
2) Download from http://www.extendedsystems.com file QBS3329x.exe (search for "Quickbeam" with internal engine) (Thanks to Harold Brinkhof! :-)) ) and execute it, then choose custom installation and pick only infrared drivers.
3) Select the COM port you're connecting the wire (ex:COM2)
4) Choose the name of the virtual COM and LPT ports you're building (ex:COM5 and LPT3) and complete installation
5) Reboot
6) While phone is connected, infrared monitor will detect it and prompt for the right modem drivers: PRESS CANCEL! It wants load it through a *real* COM port, not the *virtual*, hanging up so the computer!
7) Go to Control Panel, Modem and search for a new modem (Add): even if modem isn't detected, force installation, giving as search path the CD-ROM drive (Naturally you must have the Ericsson factory CD in tray! ;-)). Choose virtual port as connection port (ex:COM5).
8) Reboot
9) Install the Ericsson Office Suite from the factory CD-ROM
Bye
Luca

Is there anyone who got their ericsson to work properly with their laptop????
Ericsson sucs :-(

Hi All,
I've just bought a SH888, and am trying tohook it up to my Windows 2000 laptop. I know from looking through the ericsson site I need a Firmware upgrade, but as the EMOS suite doesn't seem to even install on Windows 2000, has anyone found an equivalent package that will run, or know when the real ericsson one will be upgraded to support 2000
Thanks
Iain!
isandercock@hotmail.com

Could someone please tell me the spec of this modem and expected connection speed?
This info does not appear in my handbook?Kind regards
Martin

I agree with all the dissatisfied SH888 owners who have complained about the lack of connectivity. Surely Ericsson should have provided ongoing support for their Mobile Office Suite on systems other than Windows_95? Maybe its not a good idea to buy another Ericsson in future? I don't appreciate vague informal suggestions of searching the Web for "other" infra-red driver software, especially after having paid for the product to begin with. I notice that Ericsson still fails to declare the compatibility of their infra-red link in the specifications for NEW mobile phones. Are we (the customers) really so stupid and willing to be taken advantage of?

I've a sh888 but it don't work with my Toshiba Satellite 4090 CDS.
The "Office Suite" works fine, the "Hardware Wizard" recognized the modem and install the drivers, but when I try to use the modem it isn't able to connect.
I try to use the "Modem Utility" in the "Controll Panel" but when I try to make the "Diagnosys/More Information" the answer is "no connected modem" if I use the IR port.
When I connect the phone to the serial port, the "Diagnosys" reports all "Error" to the AT command,
I try both Win95 & 98.
Any suggestions?
Thanks.

I made every step 2 times, as Adhiem Sumitro
sayd in response 54, but I did non solved my problem. as everybodyI have bought a SH888 and i try to make a connection to Internet, using the Remote Access Connection with my Win98 PC.
First I've installed th IR driver;Reply:
I have bought a SH888 and i try to make a connection to Internet, using the Remote Access Connection with my Win98 PC.
First I've installed th IR driver;
Then I've installed the Mobile Office Suite 1.0;
Everithing works fine. The Suite makes a call absolutely regularly.
But when I try to make a Internet connection I soon receive (after "Connecting") a "Disconnecting".
If I use the Hyperterminal so send direct commands to the modem, like:
ATDT 2088
I always obtain, after 2 seconds, a "NO CARRIER"
No way to obtain something else.
This problem is probably the same of Hachid Rafid (Response Number 37)
RegardsCan someone help me?
Stefano Simion, Italy

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