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e-machine shutdown

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Name: Gilbert
Date: August 31, 2002 at 05:42:55 Pacific
Comment:

My e-machine 366i2 with Windows 98(Basic), will not shutdown. It goes into Restart everytime. Yes, I have Shutdown selected in the shutdown window. The message that its OK to turn-off the computer only momentarily appears before it goes into restart. Any ideas what could be causing this? It just started after 3 years of operation.



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Response Number 1
Name: Tufenuf
Date: August 31, 2002 at 05:52:44 Pacific
Reply:

Gilbert, Prior to trying to shut down press the Alt/Ctrl/Del keys on your keyboard at the same time and post which programs are running. There may be a conflict with a program not closing which may be causing your problem.

Tufenuf


0

Response Number 2
Name: Kevin
Date: August 31, 2002 at 07:09:56 Pacific
Reply:

Gilbert you probably will need to download this patch from Microsoft:

http://www.microsoft.com/windows98/downloads/contents/WURecommended/S_WUFeatured/Win98SE/Default.asp

Hope that helps.

Kevin


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Response Number 3
Name: mesich
Date: August 31, 2002 at 07:25:28 Pacific
Reply:

Hi Kevin,

I was thinking the same thing except Gilbert posted he had Windows98(Basic). I was assuming that he meant the first edition.

Won't hurt to try though. If you try and install the patch on Win98FE it will not install it.

Take Care,

Mesich


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