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Earthlink weeCam

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Name: Doctor Spirit
Date: December 11, 1999 at 12:36:37 Pacific
Comment:

I recently received an Alaris weeCam from Earthlink for subscribing. I cannot get it to work! It is supposed to be plug-and-play, but Windows only sees it as an "Unknown Device". I have had it recognized twice, but it would eventually fail, Windows would not capture it. Even then, I would lose the driver somehow and I would be back at square one. Please advise.



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Response Number 1
Name: Marcel
Date: December 12, 1999 at 06:38:23 Pacific
Reply:

Plug-and-Play sometimes should be called Plug-and Pray. You don't mention if you cam connects via a printer port or USB. If it's via a printer port you can not use any other port peripherals at he same time, it gets confused. If you have a zip drive or try to print at the same time as the cam is on it will almost always hang. If this is the case you can buy an LPT2 card and put the cam on that port.


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Response Number 2
Name: Jonathan
Date: February 13, 2000 at 02:24:08 Pacific
Reply:

Hey there,
I also got mine from Earthlink, and it doesn't work. The pc sees it and installs default drivers for it. I try updating them with the ones I'm supposed to use and it continues to refer back to (c:\windows\inf\usb.inf) the default one. I know I'm not doing anything wrong, and I think the driver is named DVC1USB.inf on the cd that came with the camera, but no matter how many different ways I go at it, my computer will not recognize it. What shall I do? I've seen on the other message boards that many other are having similar problems with the camera, why is that? The company or what?!?!
Thank you dearly for your time.
-Jonathan


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Response Number 3
Name: Ryan
Date: April 27, 2000 at 17:57:34 Pacific
Reply:

Guess what? i also am having the same problem keeping the weecam installed under win98. I have contacted alaris and the best solution they can provide is to keep reinstalling the drivers until it works....What kind of BS is that? Plees keep me posted if any new developments arise
-R


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Response Number 4
Name: Rich Shumaker
Date: May 23, 2000 at 06:47:01 Pacific
Reply:

Wow. I thought I was nuts. 7 hours of my life gone so now I will move on.
What I am saying is I too have had the same problem with the same camera you guys are refering too. Man my weekend sucked because of it. If anyone finds a solution please email me.

Thanks
Rich


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Response Number 5
Name: Jason Deckard
Date: June 4, 2000 at 11:41:12 Pacific
Reply:

You can find support for the "Earthlink" weeCam at http://www.talkway.com/

Although you cannot download the drivers from the site, you will find a FAQ and customer service email address.

Good luck!


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Response Number 6
Name: D.F. Duck
Date: July 29, 2000 at 14:08:12 Pacific
Reply:

A friend gave me one of these cams. I didn't
install the software that came with it (from
earthlink), instead I went to http://www.alaris.com/ and downloaded the latest version, and installed it on my NT4/SP6 machine. The cam and software work great.

Now my problem is... I use Linux 99% of the time and not NT. Trying to get the weeCam working under Linux is a whole other ballgame.


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Response Number 7
Name: Cheri
Date: September 27, 2000 at 20:30:04 Pacific
Reply:

Boy I sure do feel better. I do received a free Earthlink WeeCam and it doesn't work. I have worked with this on and off for weeks. Do they allow us to send it back?


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Response Number 8
Name: Danny
Date: September 30, 2000 at 21:33:05 Pacific
Reply:

Shame on you earthlink for not standing behind your free give away. But the ips market is so competitive nowadays. im with bellsouth now. you hurt your rep giving away trash even if it was free. Oh and ill never buy an alris product. Geez what a waste of time.


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Response Number 9
Name: brandon
Date: October 1, 2000 at 14:40:10 Pacific
Reply:

well, i finally got mine to work a few weeks back, took me about 6 months of being pissed off to bother to try it again, while my computer was booted up, i plugged in the camera, it said found new device, blah blah blah, then i restarted like ti told me to, and left the cd in the cd-rom, when it restarted, it asked if i want to install drivers for the device, i said yes, pointed it in the direction of the cd-rom, and it installed the drivers, i rebooted one last time, and everything was skippy, too bad its a piece of poopy! i cant stay in neteeting without it turning off in the middle of a conversation, and i often get this illegal operation message, and it makes me have to reboot before i can use it again....if anyone has any questions, feel free to email me, Messsiahhh@hotmail.com


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Response Number 10
Name: Ramiro
Date: November 10, 2000 at 17:34:05 Pacific
Reply:

I got one of these junkers from a friend of mine. It works "o.k.", but it really really slows my computer waaaaay down. I'm runnin an Athlon 700Mhz 128MB RAM...wow...btw, its also the parallel version :/


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Response Number 11
Name: Robert
Date: November 15, 2000 at 11:52:55 Pacific
Reply:

Hello i waist alot of time on this box called a computor,, now seeing all this info going on with this pc cam,, im not even going to try,,lol thanks and good luck..oh" if its free its got tobe good right,,lol


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Response Number 12
Name: Dan O'Brien
Date: December 8, 2000 at 14:06:04 Pacific
Reply:

I finally got the camera working...download the update from the site on the message above and pull the drivers out of the download and install them under windows-system-drivers ...believe it or not your camera will start working ...and I must say it works ok w/Windows98. the drivers have .sy after them.


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Response Number 13
Name: alreadytaken
Date: January 8, 2001 at 23:51:54 Pacific
Reply:

hi guys was passing through saw your message,i also have a wee cam got it to work right away,but i could not use my printer,had to keep switching cables,did you set it up for printer port lpt1? {change lpt1 to ecp,in add new hardware} i had to install another parallel port{$15.00}so i could use printer too, hope this helps. let me know if it works.


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Response Number 14
Name: Steve Riggs
Date: January 12, 2001 at 09:48:26 Pacific
Reply:

If you goto the company site:
http://www.alaris.com/software/drivers_support_usb.htm
There are new drivers posted just for EARTHLINK users. There are other drivers as well, for other users of the USB weeCam under Win98, Win2000, and MAC OS9.


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