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DSL modem not recognized
Name: Thuan Date: July 26, 2002 at 18:42:45 Pacific
Comment:
Hi, I recently signed up for Verizon DSL for my Windows 98 system, and I've recieved the Westell modem, but my software installation cannot proceed because "No NIC/ADSL modem is installed". I've contacted Verizon, and I was told that I needed a driver for my PCI Fast Ethernet DEC 211143 Based Adapter. I'm not a hardware expert, so I have no idea what type of driver to look for. Can someone help? Thanks.
I'm not even sure that missing drivers is the reason my modem is not being recognized.
It really depends if you have an onboard or PCI NIC card. Either way, go into Device Manager and click the properties on the adaptor, to refresh the drivers you may need your Win98 CD so be ready for it. If it is an off brand, have the disk ready to load the drivers for it.
Clyde
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Response Number 2
Name: Chris B Date: July 27, 2002 at 19:36:14 Pacific
Reply:
The modem itself will not be recognized by Windows. It will recognize the LAN card in the computer. That is your link to the modem. You probably do not have the drivers installed to operate the LAN card, if in fact, you have a card in the machine. I did a search for the model you indicated and could not come up with a manufacturer to search for drivers.
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Response Number 3
Name: Thuan Date: July 28, 2002 at 22:41:49 Pacific
Reply:
Hi again, Thanks for the responses. Will installing a new card fix the problem?
Summary: Thanks for the Info! Was told from the cable company that all we would need would be the modem. One question though, why is the modem not finding the USB cable either? I've tried both. I guess it ...
Summary: Just received DSL modem from local telco. Installation went well, but when I tried to dial into service provider to set up account, the modem would not work. It is recognized everywhere except in th...
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