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dns error but can ping everywhere!!

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Name: hankisourcat
Date: June 11, 2003 at 17:46:27 Pacific
OS: me+95+98
CPU/Ram: doesn't matter
Comment:

Here is a weird one. Third time in 2 years on 3 separate computers me-98, w/ie 5.5 & 6.0. Dial-up and DSL. Four different Techs have fought this one; No answer, except to reformat!!! Computers cannot browse the internet because of dns errors. Tried IE and Netscape. Upgraded DUN, Reloaded IE, Reinstalled Windows, Replace winsock32, etc. etc. Computers can ping anything including the ISP,s DNS servers and espn.com, (by both name and IP). But with a browser they immediately come back with dnserror, page can't be displayed! Different computers, different OS,s, different browsers. They network fine. They connect to their internet providers fine. Scanned for viruses-None. I hate to have to format another clients computer! We work for a microsoft certified computer repair shop!!! ANY IDEAS?????



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Response Number 1
Name: George
Date: June 11, 2003 at 21:53:46 Pacific
Reply:

Search the registry for
Winsock2
Delete this whole key and directory tree

uninstall dial-up-networking

reboot

reinstall dial-up-networking

reboot
and all should be well.

George


0

Response Number 2
Name: hankisourcat
Date: June 12, 2003 at 15:51:36 Pacific
Reply:

George; You are a computin genius!!
A thousand thanks!!!
Worked to perfection!!!!


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Response Number 3
Name: starwaves
Date: June 14, 2003 at 19:23:31 Pacific
Reply:

For anyone else who has this connection issue and if you've tried everything this website will walk you through to the solution, which can be a long journey.

http://www.modem-help.co.uk/modbrok3.html#ics



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