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d-link driver installation problem

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Name: luc
Date: November 4, 2004 at 08:11:10 Pacific
OS: win98se
CPU/Ram: pii/96
Comment:

I had a D-Link USB wireless adapter)receiver installed successfully. Due to some problems setting up a home network I ran the unistall program to remove the driver.

I went to reinstall the driver from the factory supplied CD and the InstallShield starts up and on the screen following where it specifies the location and icon name it starts to try to load the files. At that point in time the floppy disk drive makes a noise like it is trying to read a floppy (which of course is empty since this is a CD) and immediately comes up with a window labled "Feature transfer error". The message in this window is "Error -1612 The installation source for this product is not available. Verify that the source exists and that you can access it."

When I click the OK icon on that screen it goes back to the InstallShield screen which says the wizard was interupted before the Air USB utility could be completely installed.

I also downloaded the driver/utility program from the D-link site and ran setup.exe with the same exact results. I checked Device Manager and there is no network adapter installed for this D-Link USB device (DWL-122). Hope someone has some ideas on this. Thanks



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Response Number 1
Name: ham30
Date: November 4, 2004 at 09:57:47 Pacific
Reply:

At any time are you given the option to `browse' to the location where it's to look for the file it wants? Sometimes programs get confused and have to be led by the hand to the correct location (CD?).


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Response Number 2
Name: luc
Date: November 4, 2004 at 12:41:49 Pacific
Reply:

Nope....it didn't offer the Browse option. I also tried loading the driver from the company site downloaded file resident on my HDD and it also didn't offer the browse option. Thanks for your question...


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Response Number 3
Name: Mechanix2Go
Date: November 4, 2004 at 18:18:40 Pacific
Reply:

Hi,

You may have some 'leftovers' in your drive.

Try deleting, for instance:

c:\Program Files\D-Link

Then run a reg cleaner.

BUT BACK THINGS UP FIRST.

M2


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Response Number 4
Name: Langrto
Date: November 5, 2004 at 06:15:20 Pacific
Reply:

Just maybe this could help. If the download files are small enough, try putting them on the floppy and re-run the setup. This doesn't answer the question why, but, might get you around the road block without taking alot of time.

Tom


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Response Number 5
Name: jdaghir
Date: November 16, 2004 at 20:41:50 Pacific
Reply:

I had the exact same problem. There was a hidden directory in my Program Files called "InstallShield" that I deleted. Then I unistalled/removed the D-link card from my hardware list and deleted all references to D-Link in my registry. I rebooted, and then was able to re-install the drivers.


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Response Number 6
Name: Mechanix2Go
Date: November 17, 2004 at 02:33:47 Pacific
Reply:

jdaghi,

Good one.

M2


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