diagnostic tools successfully loaded to drive D now what?

March 2, 2013 at 07:31:50
Specs: Windows 98
windows 98 will not start up
diagnostic tools loaded successfully to drive D
information states type help / enter
this is where i am stuck!

See More: diagnostic tools successfully loaded to drive D now what?

Report •


#1
March 2, 2013 at 12:13:00
What diagnostic tools are you using?

Always pop back and let us know the outcome - thanks


Report •

#2
March 2, 2013 at 12:22:47
You get that message after booting with the 98 cd or bootdisk. In order to run windows you need to boot from the hard drive. If windows is already installed on the hard drive then remove the cd or floppy disk and reboot. If it's not installed and you have the 98 cd in the cdrom try typing setup and enter and see if the setup starts.

Report •

#3
March 3, 2013 at 07:10:58
sorry,idea didn't work. with cd loaded in drive window reads
memory write/read failure at 10000004,read 00EF00AA expecting
00EF00EF
decreasing available memory
C:\>
any ideas would be appreciated!

Report •

Related Solutions

#4
March 3, 2013 at 08:38:03
What about the other problem you were having? You never responded back. And it doesn't appear that windows is even loading so are you booting off the Win98 boot floppy? Did you follow the instruction to type HELP then press ENTER? Did you try reinstalling Windows over the top of the exiting installation?

Report •

#5
March 3, 2013 at 14:17:27
Yeah, no need to be so tight-lipped with the details. Tell us how you got to where you are now and what exactly you've done and are trying to do.

You're running 2 different threads. I assume the problem is with a single computer? I mentioned in your other one that bad ram might cause the problem there and the error message you're getting above sounds like bad ram too.

What kind of PC is it--cpu, ram amount, hard drive size? Was it working with 98 on it before. If so, did anything happen to it that caused it not to work?


Report •

#6
March 3, 2013 at 15:23:11
Please do not double post if it is about the same computer and situation. It can lead to repetition which will not help you. One or both threads are likely to be removed.

Always pop back and let us know the outcome - thanks


Report •

#7
March 20, 2013 at 17:55:40
Derek, this board is now very hard to follow, when one is at the bottom of a thread there is a window for posting but the window is to start a new thread so most people will start a new thread when trying to respond to the current thread. Very confusing for the layman and even me being a long time poster on computing.net.
Best

Report •

#8
March 20, 2013 at 18:06:01
jubalsams2

Point noted. It's years since I posted a new thread so it's hard to be totally aware of the current situation. It sounds a bit odd so I'll draw the attention of the webmaster to your post.

Always pop back and let us know the outcome - thanks


Report •

#9
March 20, 2013 at 18:15:03
Hi jubalsams2,

Thanks for your feedback. The ask question box does indeed scroll with you as you scroll down on a page. I realize this could be confusing, but I believe the benefits outweigh the confusion. Lots of users are able to quickly ask a new question using this box from anywhere they may be on the page.

Thanks!
Justin


Report •

#10
March 21, 2013 at 09:26:49
having typed dir the screen reads
volumne in drive C is 0
volumne serial no:3B74-15ED
directory of C:\
command COM 93,880 05.11.98 8:01p
1 file(s) 93,880 bytes thanks again! any good?
0 dir(s) 14063.37MBfree
C:\>dir C: \windows
volumne in drive C is 0
volumne serial is 3B74-15ED
directory oc C:\
file not found 14063.37 MB free

Report •

#11
March 21, 2013 at 10:03:56
Be very careful to avoid typo's or mis-spellings in DOS, you have to be "exactly" right.

On the face of it your root C has only one file which is "command.com" and there is nothing in the Windows directory. However you said "C:\>dir C: \windows" and if that's what you typed I'm not sure what the extra space might have done in Win 98 (mine's temporarily unavailable). Best double check by typing dir c:\windows in the C Prompt - just the one space. The only thing that doesn't matter is case, so upper or lower will do. If the results are still zero then Windows is not installed right now.

Not sure what you meant by "directory oc C:\" and I assume it was volume all round rather than volumne.

Always pop back and let us know the outcome - thanks


Report •

#12
March 22, 2013 at 06:48:01
after typing your inst;the following details appear
volumne in drive c is 0
volumne serial number is 3B74-15ED
directory of C:\
file not found 14,063.37MB free
and back to C cursor blinking
thanks for your help .Does this info; mean anything to you?

Report •

#13
March 22, 2013 at 09:03:53
Sorry, that doesn't line up with what you said earlier so I'm not sure what you typed in.

Let's do it one command at a time. From the C:\ prompt just type dir then hit Enter.

Tell us what you see. If Windows is on there then it should show a bunch of files and folders (directories). Directories are shown like this: <DIR>. I particularly want to know if Windows is one of the directories showing.

Depending on what you find we can then look into the Windows folder

Always pop back and let us know the outcome - thanks


Report •

#14
March 22, 2013 at 09:55:48
the result of dir reads
volumne in C is 0
volumne serial no 3B74 - 15ED
directory of C:\
command com 93,880 05-1198 8.01p
1 file 93880 bytes
0 dir(s) 14,063.37MB

Report •

#15
March 22, 2013 at 16:55:25
No sign of any <DIR> entries then?

You keep saying volumne instead of volume. Is that a typo, otherwise there's some corruption?

Just to make "absolutely" sure, type this and hit Enter (note just one space after dir):
dir c:\windows

Let us know what you see. From what you said in #14 it should report "file not found",
as there were no <DIR> entries.

Always pop back and let us know the outcome - thanks


Report •

#16
March 22, 2013 at 19:43:23
If the drive is empty (except for the dos system files) as it appears to be, the solution is the same as what has recently been suggested in your other thread--which may or may not be about the same computer.

Report •

#17
March 23, 2013 at 04:22:08
volume is a typo error, here is the latest result for the C prompt as seen
C:\>dir C:\windows
volume in C is 0
volume serial no;is 3B74-15ED
Directory of C:\
file not found
14,063.37 MB free
Thanks again


Report •

#18
March 23, 2013 at 09:06:04
OK, well we've about done that to death but I wanted to be crystal clear about it.

You have no Windows installed at all. The only thing on your hard disk is a command.com file, which was probably put on by your diagnostic disk (whatever that is).

What you need is a Windows 98 disk, preferably Win 98E (second edition). Maybe you can find one on eBay - assuming you haven't got one already. I probably shouldn't say it on here but product keys are not such a big issue on W98 - there is no authentication which came along with Win XP onwards.

If you have a disk (or can get one) we can then help, if necessary. Best step would be to at least reformat before a new Windows install.

Always pop back and let us know the outcome - thanks


Report •

#19
April 4, 2013 at 00:37:21
try going into safe mode then reinstalling the drivers---then you might try going into safe mode and using scandisk to fix errors in your files,i did that one time--or put your 98 disk in and see if you can reinstall 98
without formatting.

Report •

#20
April 4, 2013 at 00:39:06
on the diagnostic tools--you want to use scandisk for repairing the errors on the hard drive
then go to safe mode and reload the files--if that doesnt work --i guess try reloading w98-------

Report •

#21
April 4, 2013 at 11:56:56
CurtisF

Agreed, checking out the hard disk is well worthwhile, and if all goes well re-install Windows.

Drivers are no use at this stage because there is no operating system - just one solitary command.com file.

Not sure what you meant by "reloading the files" - it has to be a proper Windows install to make any headway.


Report •

#22
April 8, 2013 at 04:40:39
with a windows 98 disk in the cd drive and a choice to boot from either hard or cd rom drive either selection produces a c:\> prompt.
any ideas
thanks again

Report •

#23
April 8, 2013 at 06:58:50
Have you been into BIOS to ensure (or set) the CD drive to be ahead of the C drive?

I assume you are powering up with the CD in the drive.

Always pop back and let us know the outcome - thanks


Report •

#24
April 8, 2013 at 10:22:59
yes I have reset the bios and have the windows cd in the drive,selected bootup from cd
screen reads: windows 98 setup your computer already has an operating system installed. this version of setup is designed for computers that do not have an o.s. it is recommended you exit,reboot from your hard disk then run setup.if you continue with setup your currentconfig.system and autoexec.bat files will be replaced by basic versions of those files.
hard disk offers me a C:\> Thanks again

Report •

#25
April 8, 2013 at 11:24:05
If you're getting the boot from cd/boot from hard drive option then the bios is probably set OK. The cdrom is first otherwise you wouldn't get the option so that should be OK.

Previously we'd established you only had the basic dos system files on the hard drive. I didn't think that would be a problem for a windows install. Have you changed anything since then--maybe tried another install that didn't go right?

Between selecting the 'boot from cd' option and getting the message about there already being an OS installed on your drive you should have gotten this menu:

1) start windows 98 setup from cd rom
2) start computer with cdrom support
3) start computer without cdrom support

From that did you choose option 1? If so and that's what gave the message then reboot and choose either option 2 or 3 instead. It should leave you at a prompt that's NOT c:\>. Anyway, at that prompt type format c: and enter. That will erase whatever is on the drive. When it's done go ahead and reboot again from the 98 cd. Then choose option 1 from the menu and this time it should go ahead and install.


Report •

#26
April 9, 2013 at 11:33:34
having selected No:2 or 3 the machine comes up with an A prompt and when I enter FORMAT C: it gives the reply: Bad command or file name and shows another A:\> prompt

Report •

#27
April 9, 2013 at 13:16:14
It's looking for a W98 floppy - did you ever make one using Win 98?

If so try it, otherwise you should be able to find one at www.bootdisk.com

That's assuming you have a floppy drive. If you use one you will have to select option 2 above with the CD also in the drive.

Always pop back and let us know the outcome - thanks


Report •

#28
April 9, 2013 at 15:27:18
I had to boot from a 98 cd to make sure but when doing it that way windows setup creates a virtual drive at a: and loads some files there. Unfortunately FORMAT.COM isn't one of those files. That's why you got the 'bad command or file name'. Your regular floppy drive becomes B:. C: is still the hard drive and D: is the cdrom. But the format command can still be accessed from the 98 cd.

Go ahead and boot up again from the cd. Choose the cdrom support option. Then at the a:\> prompt type d:\win98\format c: and enter. The extra stuff in that line tells the OS where to find the format command.

Let it do the format. Then at the end I think it'll let you enter a name for the drive. You can just hit 'enter' for no name if you're like most people and don't name your computer hardware. Then reboot from the cd again and choose the first option to install 98.


Report •

#29
April 9, 2013 at 22:33:23
Oh, just to make sure, during the installation, windows will reboot the computer once or twice. With the cd in the cdrom you'll get the 'boot from cd/boot from hard drive' option each time. For those reboots be sure to choose the 'boot from hard drive' option. Otherwise it'll be like you're starting over.

Report •

#30
April 10, 2013 at 05:09:27
screen now reads
Warning all data on non-removable disk drive C will be lost!
Proceed with format Y/N (I selected yes)
Checking existing disk format
Recording current bad clusters
4% completed
Insufficient memory
Thanks again

Report •

#31
April 10, 2013 at 10:22:14
I'm not sure if that message refers to RAM or hard drive space, but it's probably ram. The error may go back to what I suspected was the initial problem--bad ram. But let's assume it's the hard drive for now. Try this formatting command:

d:\win98\format c:/u

and enter. That will do an unconditional format. I suspect you'll get the same error but give it a try.

Also:

How much ram is installed on the computer?
Edit What is the hard drive model number?
As far as you know, is this the original hard drive or was it recently added?


Report •

#32
April 12, 2013 at 07:47:16
you are right the same screen appears.
RAM installed 256 m.b. 83% free (2x slots)
I have no way of knowing if the hard drive is original
Where would I look for the hard drive model number?
I am capable of removing the hard drive if required.
Pentium (R) || processor.
This info is scribbled on a label attached to this machine
Again my thanks

Report •

#33
April 12, 2013 at 08:59:06
A bit basic maybe but it could be worth taking out the RAM and cleaning its edge connectors with a pencil eraser. Then pop the stick(s) in and out a few times to ensure any oxide is cleared from the sockets. You could also try one stick at a time if you have more than one.

I accept that you have had other issues but I've run into RAM edge connector problems many times - they often look fine too.

Always pop back and let us know the outcome - thanks


Report •

#34
April 12, 2013 at 22:31:08
I was wondering about the drive because if it's larger than about 60 gig the partition might not be shown right. In your posts above the partition was about 14 gig which is kind of an odd size unless you have a second partition on it or it's not being seen right. The model information should be on a label on top of the drive.

The hard drive model number might also show in cmos/bios setup or the posting screen when you first turn on the computer.

Try cleaning the memory edges as Derek suggests.

There's a utility called Memtest that can check your ram. Basically you download a zip file, extract it and run one of the extracted files call INSTALL to create a bootable floppy disk so you'd need a blank floppy disk and a working computer with a floppy drive in order to make the disk. Once the memtest disk is created you boot the computer with it and memtest will automatically run. I just ran it on a P-III with 256 meg of ram and it took about 35 minutes to make one pass. Their download page is here:

http://www.memtest.org/

I used version 2.11 which should be adequate for your needs too. Scroll down a little past halfway on that page and you'll see the download options. The one I used was 'pre compiled package for floppy (dos-win). There's also an ISO download you could use to create a bootable cd if you wanted to try it that way.


Report •


Ask Question