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desktop will not open
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Original Message
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Name: rosemaryon
Date: August 23, 2003 at 04:20:55 Pacific
Subject: desktop will not open
OS: win 98
CPU/Ram: where do I look..lol
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Comment: Any one out there able to advise...had trouble last few days with klezh@mm virus but now sorted.However,altho windows loads I cannot open any icons on desktop with left click and now no internet access.I can use right click then hit...explore but that is about it.Friend thinks I may have to reinstall windows.Any advice given here 1st would be much appreciated.Btw,novice here so plain english plz....lol
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Response Number 1
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Name: WARLOCK
Date: August 23, 2003 at 04:28:26 Pacific
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Reply: (edit)Open windows explorer and go to view, folder options, then click settings on the general tab. And make sure Double-click to open an item (single-click to select) is chosen.
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Response Number 5
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Name: rosemaryon
Date: August 23, 2003 at 06:51:50 Pacific
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Reply: (edit)Have used klez tool....which was successful...however,same virus comes up several times a day....it gets quarantined so not too worried as such but would this have affected pc this way or is it just coincidence.
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Response Number 6
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Name: rosemaryon
Date: August 23, 2003 at 06:56:38 Pacific
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Reply: (edit)forgot to mention...running 2 pcs using a router....2nd pc is working fine.Rang server but they think I may need reformat the pc thats down.
B4 I go to expense of getting someone out to sort it,wanting to pick all pc nerd brains in here...lmao...j/k guys and gals.
Any help is greatly appreciated.
TY
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Response Number 7
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Name: fjb
Date: August 23, 2003 at 08:38:03 Pacific
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Reply: (edit)at this point I dont see where trying any DOS commands using a boot floppy would help,I would tend to agree with the first post that the only option is to re-format and do a clean install as it sounds like the os is damaged. someone else may still have another solution??.
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Response Number 9
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Name: rosemaryon
Date: August 23, 2003 at 09:57:24 Pacific
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Reply: (edit)Thx to one and all for ur help...still not sorted...now looking for someone to come do repair....if anyone lives in the newcastle area of uk or thereabouts....any recommendations plz.
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Response Number 10
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Name: seawatch
Date: August 25, 2003 at 08:50:26 Pacific
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Reply: (edit)OK, one thing about the Klez virus is that it loves to hide in the temp files. You can of course delete most of them thru Internet Options in IE, but I would suggest using this disk from Mad Boot. Let it boot to the Madboot screen, (takes a minute or two) and the go to the selection for deleting temp files on the left. This should clear it up. Larry
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