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Dear God, Please Someone Help

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Name: ~Jasmine~
Date: September 16, 2004 at 19:15:29 Pacific
OS: Windows 98
CPU/Ram: PII 192.0MB
Comment:

I've been trying to fix this on my own for several days and I am at my wits end.

No sound will play on my computer at all. None. When I check my Volume on the icon next to my clock it says everything is fine. I checked my sound card and everything there says its working fine too.

When I reboot it says that my ESS PCI Audio Adaptor is not found. I'm thinking this has something to do with it, but I can't figure out how to fix that.

Please help soon.



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Response Number 1
Name: StuartS
Date: September 16, 2004 at 20:01:05 Pacific
Reply:

Sorry I cant help you Jasmine, but I can sympathize with you.

I recently set up a computer with and ESS on-board sound card and had similar problems. I tried everything, re-installing drivers, deleting everything and starting from scratch, but nothing worked.

Then all of a sudden, out of the blue, for no apparent reason, it started working. To this day I do not know what the problem was or what I did that made it work.

Good luck


Stuart


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Response Number 2
Name: DAVEINCAPS
Date: September 16, 2004 at 20:35:13 Pacific
Reply:

Go to 'multimedia' in control panel. What is the 'preferred playback device'? What are the other listed options for playback device?

Go to 'device manager' in 'system' in control panel and see if there are any yellow ? or ! there.

At what point in the reboot does it say the audio device can't be found? Is it on a black dos screen?


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Response Number 3
Name: ~Jasmine~
Date: September 16, 2004 at 20:48:01 Pacific
Reply:

Crystal WDM Adio (1) is the preferred playback device. However I can use "Game Compatible Device", "Voice Modem Wave #00 line", or I can "use any avaible device"

Under 'device manager' there are no yellow ? or !

It says that on a totally black screen written in white lettering.


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Response Number 4
Name: Dave02
Date: September 16, 2004 at 21:23:40 Pacific
Reply:

Check in the Computer's BIOS settings to make sure it hasn't been disabled.
Other than that.
Buy a new soundcard. The one you have may be toast.


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Response Number 5
Name: DAVEINCAPS
Date: September 16, 2004 at 21:45:25 Pacific
Reply:

The error message is coming from autoexec.bat. It's saying it can't find the ESS chipset to load dos driver settings. I think Crystal is an ESS chipset so I don't think it's a case of two different chipsets.

Maybe, as Dave02 says, the card is bad even though windows seems to see it OK. It happens.

Other than that, have you checked the speakers on another computer? Are the speakers plugged into the right port?


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Response Number 6
Name: coly
Date: September 16, 2004 at 21:51:46 Pacific
Reply:

hello jasmine;
go into control panal and click add new hardware, then go into sound video and game controllers, check for your exact ess pci
audio adapter and click on it. let it download the device and see if it works.
best wishes
coly

zenno


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Response Number 7
Name: bet
Date: September 16, 2004 at 21:53:50 Pacific
Reply:

have you gone into the device manager and deleted any sound/video controllers?
When you reboot it might dtect your ess soundcard and install drivers


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Response Number 8
Name: ~Jasmine~
Date: September 18, 2004 at 11:16:27 Pacific
Reply:

I thank each one of you for trying to help me. However, nothing has worked thus far.

I tried what Coly said to do but it kept asking me to put in a disk labeled “WHQL” and than another one labeled “Crystal AC9x WDM Driver Disk”. It claims that those disks are "provided by your computer manufacturerer". I have no suchs disks.

As far as pluging my speakers into another computer, I can't. I'm working off of a IBM ThinkPad.

It looks as if I might have to go buy another sound card. Garh, this is Frustrating!


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Response Number 9
Name: dfor50
Date: September 18, 2004 at 23:33:56 Pacific
Reply:

disks are "provided by your computer manufacturerer""

It sounds as if you need to replace the drivers (which are on the disk it is calling for). If you go here you can download the drivers

http://www.esstech.com/techsupp/drivers.shtm

Download the drivers for your model. Then go to:

start-settings-control panel-add remove hardware.

Start the wizard and it will come up with hardware that is not installed correctly. The ESS audio/combo should be listed. Start the repair for this and when it asks "where are the drivers?" or some similar query, point it to the file you downloaded.

One other point, if the file you downloaded is a "zip", "rar" or other compressed file you will have to extract the drivers from the zipped file to another place where you can tell windows where to find them.

Good luck.


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Response Number 10
Name: DAVEINCAPS
Date: September 19, 2004 at 00:50:16 Pacific
Reply:

Almost always when a setup asks for the 'disk provided by the manufacturer' it means it's confused. It's looking for a file and can't find it and assumes you have the wrong disk installed.

In that case just click OK and it'll list the file it's looking for and ask where else to look for it. Browse through the installation disk. When you click on the folder containing it, the file name will appear in the box beneath the listed file. Then click OK.


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Response Number 11
Name: DAVEINCAPS
Date: September 19, 2004 at 00:53:13 Pacific
Reply:

I missed that you didn't have the installation disk.

The correct drivers should be on IBM's site for your particular model, or generic drivers at the link provided by dfor50.


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