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Computer wont boot up. Black scree

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Name: TonyAcker
Date: June 29, 2005 at 11:33:30 Pacific
OS: WIN98SE
CPU/Ram: AMD 500 with 128 RAM
Comment:

Any auggests would be great. Back 2 weeks ago I went on vacation so I shutdown my compter and I was going to be gone for 2 weeks. I came back and tried to boot up and nothing I got just a black screen and powerlight is no. The computer just sits and spins. I dont even get the boot up beeps that are normal. I tried to boot from disk on a boot up disk and that gets me now where also. I can not get to any settings even Bios. Any suggests would be great. I am running WIN98SE. Thanks


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Response Number 1
Name: Jennifer SUMN
Date: June 29, 2005 at 12:08:43 Pacific
Reply:

Is it possible there was a storm that may have caused a power surge? Are the fans running when you turn on the machine?

Soylent Green is PEOPLE!!!


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Response Number 2
Name: Rimfire
Date: June 29, 2005 at 16:13:11 Pacific
Reply:

While your computer won't boot, a floppy disk can't work.

I'm not sure from your post whether or not you have power "power light is no" does this mean on or off? The presence or absence of LEDs tells us if the 5V rail is present. Jennifer asked about fans, this will tell us if you have 12V.

A quick fix that sometimes works is the remove the power cable (mains) for a minute or so. Then try again.

See if you can find your motherboard manual. If the power supply is working, you might try a cmos clear.


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Response Number 3
Name: TonyAcker
Date: June 30, 2005 at 04:13:19 Pacific
Reply:

Here the both fans (The main one and the one on the motherboard) are running and the power light on the front of the computer is showing green.


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Response Number 4
Name: CrazyOne
Date: June 30, 2005 at 04:45:03 Pacific
Reply:

Tony,

Any, anything displayed on the screen? The LED on the monitor, is it green, or amber? Have to ask. Is the monitor turned on? That would be to simple, yes. Nevermind that last question ;-)

CrazyOne


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Response Number 5
Name: TonyAcker
Date: June 30, 2005 at 06:03:58 Pacific
Reply:

Yes the monitor is on. When I power on it stays green for about 2 seconds and then does to a Amber light. I know the Monitor is working as I can hook it up to my Work Laptop and works fine. I disconnect for the laptop and goes to plug into the Desktop goes from green to amber again. Right I have removed the System Battery (The flat Watch looking Battery) and will be out for a couple hours. Question I have had the computer for about 4 years does the SYSTEM battery ever go. Should I try to buy a new one?

Always have to think of the obvious.


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Response Number 6
Name: Jennifer SUMN
Date: June 30, 2005 at 07:04:52 Pacific
Reply:

Have you tried removing your video card and reseating it?

Soylent Green is PEOPLE!!!


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Response Number 7
Name: TonyAcker
Date: June 30, 2005 at 07:27:45 Pacific
Reply:

I dont know if I have an issue with my video card or not. I can not get my keynote to respone by hit the CAPS lock key to get the green light to flash on the keyboard after the computer has been on for 30 minutes. Normal boot up time was 2 to 3 minutes. All I get is the fans spining nothing else.


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Response Number 8
Name: Rimfire
Date: June 30, 2005 at 13:11:25 Pacific
Reply:

Alright, we've established that the power supply is not dead. This does not eliminate it it as the cause, just pushes it down the list a little.

Did you find your motherboard manual? Nevermind, I see that you have tried removing the cmos battery already. This only works if the mains power is also removed.

No, a new cmos battery will not help, if it goes flat, you will get an error message telling you to set the date and time.

If clearing the cmos does not help, the next thing to try is removing the ram cards and trying to boot without them. Fingers crossed, you should hear error beeps. Don't forget to disconnect the mains power before entering the case.


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Response Number 9
Name: TonyAcker
Date: July 1, 2005 at 04:14:22 Pacific
Reply:

Well Yesterday I removed the CMOS battery for a couple hours. I put all back together and booted the system. I was able to see the system start to boot up. I got and error that said the date and time were wrong so I entered the system setting and corrected the date and time. I exit out of the system setting and then it goes back to a black screen with nothing. Would it be the harddrive that went out on the system?


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Response Number 10
Name: Rimfire
Date: July 1, 2005 at 06:37:06 Pacific
Reply:

This is a very good sign. The fact that it booted as far as asking you to reset the date and time indicates that everything has rudimentary functionality. That is, it is not completely dead.

What I would like you to try now is check the cpu cooling. Is the heatsink clogged with dust? If so, remove the cooling fan and clean it out. Use compressed air or a bristle brush not a vacuum cleaner to avoid static damage.

Leave the case open and power up. check to see if the cpu fan is spinning freely. If there is a problem with this, you will need to replace the fan. A tempory workaround is to remove the sticker and apply a drop of light machine oil into the bearing. This might last 3 to 12 months.

Disconnect the power supply connectors from the motherboard and reconnect them a few times. This will clear any oxide build on them and may restore functionality to your computer.

I perhaps should have mentioned earlier in this post that you should always disconnect the mains power before touching the inside of your computer. Also try to maintain frequent contact between you and the metal chasis.

It is too early in the boot process to begin pointing the finger at the hard drive.


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Response Number 11
Name: ray96
Date: July 1, 2005 at 16:31:15 Pacific
Reply:

I had this same problem with my family's computer. If all of the above dosn't work, remove all expansion cards from your system except the graphics card. (internal modems, ethernet, etc.). Then try to boot up.

Like I said, I had this same problem 2 weeks ago. We left one morning with the computer on. When we came back, the computer was off. I thought somebody in my family shut it down before we left, but they didn't. Pushed the power button repeatedly, nothing. Tried a different power cord: the hard drive light lit up instead of the power light! The fans were spinning, but still no BIOS post, or monitor signal. I tried it the next day with the old cable again: same thing, but the hard drive light was dimmer. So I took the internal modem out, and put it in another computer so we could still get online.. After I installed the modem, that computer did the same thing!!! I left the modem out on both computers, and both of them worked again. Thought I'd just explain a little.


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Response Number 12
Name: Rimfire
Date: July 1, 2005 at 16:54:01 Pacific
Reply:

Thanks Ray, it probably would not hurt to try removing unneeded peripherals.

In you case it is likely the phone lines were struck by lightning causing the modem to develop a short. This prevented the computer from powering up correctly. The cmos was possibly scrambled by the surge, this is why a different power cable made a difference. When you disconnected the cable, you removed power from the motherboard allowing it to completely reset.


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Response Number 13
Name: ray96
Date: July 1, 2005 at 17:36:48 Pacific
Reply:

Yes that is very true, but the computer acted right again when I removed the modem. But I don't know why the phone line is still working, and why using a different modem makes it work again. But then again, there was a storm that day.

But anyway, try removing the peripherals, and see if it makes it boot up again. I'd like to see if that is causing the problem in this case.


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Response Number 14
Name: TonyAcker
Date: July 4, 2005 at 04:37:40 Pacific
Reply:

Thanks for all the help and I really appericate it. Well this morning and I still tring to figure out what is causing it not to boot. Over the weekend I had the CMOS battery removed since Friday afternoon. I pulled the RAM and reinstalled the CMOS battery and plugged the power cord back in and tried to boot. All I got was was 3 beeps and then nothing. Powered down and pulled the power cord and reinstalled the RAM. Put Power Cord back in and powered up and received the date and time not set. I set those and exited out and started to boot. This time it booted all the way into safe mode. In safe mode I ran the scan disk and will run the defrag. Is there anything else that I should attempted to do while in safe mode??


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Response Number 15
Name: TonyAcker
Date: July 4, 2005 at 09:56:36 Pacific
Reply:

Well I dont know what to say. After I ran Scan disk (which did not find anything) and the Defrag I shutdown my PC and was able to get it back up with no issues. I have since shutdown again and plugged everything back in and right now I think things are all working fine. I have to check a couple more things but things are looking on the up and up. At this time still dont know what did resolve the issue but the only thing was to reseat the RAM. So I guess a thanks goes to to RIMFIRE.

Thanks again everyone.


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Response Number 16
Name: Slindner
Date: July 11, 2005 at 14:29:38 Pacific
Reply:

THe same thing is happeneing to me, but this was after i was overclocking my sempron 2400+ to run at 1.8 ghz instead of the 1.6 ghz, i shut down becuase i was getting errors, ready to bring it back to 1.6 ghz in bios, but it wouldn't boot, only spinning fans, and i ahve had this happened before, succesfully fixing it with the means mentioned earlyer. This time i did absolutely everything you guys ahve said and more to try to fix it, but nothing, i have taken the whole thing appart put it back to gether,(i origionaly built it rom scratch) i ahve never had a problem like this occure .

Any other recommendations would be greatly appreciated.


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Response Number 17
Name: Slindner
Date: July 11, 2005 at 15:51:40 Pacific
Reply:

well, im guessing theres a short curcuit on the mother board, i ahve tried a different processor (athlon xp 2000+) i ahve pulled the battery out for 20 min, reset the cmos like a 20 times, pulled out all pci cards, pulled ram out, and starting the comp hoping for beeps, NOTHING so i guess its time for a new mother board, man this sucks, lol but i guess ill go for the new anthlon 64, i was going to upgrade to that in a couple months anyways.

but if anyone still has any suggestions, feel free to post thankyou!!


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Response Number 18
Name: RAZOR 1982
Date: July 22, 2005 at 14:13:43 Pacific
Reply:

Hello All :)

I am hoping someone can help here.

Last night we had a lightning strike a couple of miles away. I heard a loud snap in the computer room. Later on I tried to boot the system and no go.

The monitor goes green led then amber, the fans are spinning, the green led that goes on in the front of the tower goes on for a second when trying to boot up then goes out and the cd rom activity light blinks for a while.

I have removed the cmos battery and disconnected the psu cable from the mother board, and removed the dial up modem.

It didnt fry my cable modem because I'm using it now on an old pc, however this pc doesn't have an ethernet port for me to run my vonage phone from...... I dont know at this point if the lynkys router is fried although it powers up.

Im wondering if I should temporarily install the hard drive from the fried computer into my old one as a slave to see if the data is still there....

Any assistance would be greatly appreciated..

Sincerely, RAZOR


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