HELP! ~ I AM NOVICE COMPUTER USER. I Have MS support instructions, but... Q306615: My computer only starts in safe mode ~ http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306615 To resolve this issue, edit the Msdos.sys file by doing one of the following: Remove the BootSafe=1 line from the Msdos.sys file. -or- Change the BootSafe=1 line to BootSafe=0. MY RESPONSE: I CAN NOT FIND "BOOTSAFE=1" -------- Q143283: Defaults to safe mode ~ http://support.microsoft.com/default.aspx?scid=kb;en-us;Q143283 To resolve this issue, remove the Wnbootng.sts file MY RESPONSE: I cannot FIND Wnbootng.sts (in FIND files or folders) to remove that Wnbootng.sts file Mahalo and Aloha for any help ...and our sunshine to you... (*_~) J.Wong22@verizon.net ---

ADDITIONAL INFOMATION... In Device Manager, the yellow exclamation mark (!) is at... Intel 82371SB PCI Bus Master IDE Resetting still comes up with yellow (!).

You can clear up this exclamation mark by installing your MOBO chipset drivers if you can get into safe mode.

I think you have been reading the W95 fixes . http://www.geocities.com/~budallen/safemode.html#Windows 98 Starts in Safe Windows 98 Starts in Safe Mode If Windows 98 starts in Safe mode, step through the startup process to see if any devices do not load properly. To do so, follow these steps: 1.Click Start, click Run, type msconfig in the Open box, and then click OK. 2.Click Selective Startup. 3.Try different boot options. The following table lists several startup options. The options are labeled Boot A, Boot B, Boot C. To use a boot option, click the appropriate check boxes to select or clear them. Follow the instructions below the table to determine the cause of your problem. Boot A Boot B Boot C -- Process Config.sys file Yes No Yes Process Autoexec.bat file Yes No Yes Process Winstart.bat (if available) Yes Yes No Process System.ini file No Yes Yes Process Win.ini file No Yes Yes Load Startup Group items Yes Yes No NOTE: The Msconfig tool cannot disable a file that has the read-only attribute, although it behaves as though it can. To determine if the Msconfig tool has replaced the file you are attempting to disable with a copy of the file, text similar to the following text should appear at the beginning of the file: rem rem *** DO NOT EDIT THIS FILE! *** rem rem This file was created by the System Configuration Utility as rem a placeholder for your AUTOEXEC.BAT file. Your actual rem AUTOEXEC.BAT file has been saved under the name AUTOEXEC.TSH. rem NOTE: If Windows 98 does not start normally under any of the following scenarios, see the "Troubleshooting Protected-Mode Driver Problems" section later in this article. First, try the Boot A option. If Windows 98 does not start normally under these conditions, try the Boot B option. If Windows 98 does start normally using the Boot A option, there is a problem in the System.ini or Win.ini file. To find which line in the System.ini or Win.ini file is causing the problem, follow these steps: a.Click Start, click Run, type msconfig in the Open box type, and then click OK. b.Click the Win.ini tab. c.Double-click the Windows folder. d.Click the load= and run= check boxes to remove the check marks. e.Click OK. f.When you are prompted to restart your computer, click Yes. If Windows 98 starts normally using the Boot B option, there is a problem with a driver or terminate-and-stay-resident (TSR) program being loaded from the Config.sys or Autoexec.bat file. If Windows 98 does not start normally with the Boot A or Boot B options, try the Boot C option. If Windows 98 starts normally using the Boot C option, there is a problem with a program that is run during startup. If you are still unable to start Windows 98 normally, use the System File Checker tool to check for damaged or replaced system files. To start System File Checker, click Start, point to Programs, point to Accessories, point to System Tools, click System Information, and then click System File Checker on the Tools menu. Troubleshooting StartUp Folder Problems: The problem may be a result of a program that is run during startup. To determine which program is causing the problem, follow these steps: 1.Click Start, click Run, type msconfig in the Open box, and then click OK. 2.Click the Startup tab, and then click each check box to clear it. 3.Click OK, and then restart your computer when you are prompted to do so. If the problem is resolved, follow these steps: 1.Click Start, click Run, type msconfig in the Open box, and then click OK. 2.On the Startup tab, click the first check box in the list to select it. 3.Click OK. and then restart your computer when you are prompted to do so. If the problem is still resolved, repeat steps 1-3, but click the next check box in the list to select it. When the problem returns, the last check box you selected is loading a program that is preventing Windows 98 to start normally. Contact the program's manufacturer for further assistance. There may also be a problem with a TSR being loaded in the Winstart.bat file (if the Winstart.bat file exists). If the Process Winstart.bat File check box is available on the General tab in System Configuration Utility, click the check box to clear it, click OK, and then restart your computer. The Winstart.bat file is usually located in the Windows folder, and is used to load TSRs that are required only by Windows-based programs. Troubleshooting TSR Problems: The problem may be a driver or TSR being loaded from the Config.sys or Autoexec.bat file. To determine if this is the case, follow these steps: 1.Click Start, click Run, type msconfig in the Open box, and then click OK. 2.Click Selective Startup, and then click the Process Autoexec.bat File check box to clear it. 3.Click OK, and then restart your computer when you are prompted to do so. If the problem is resolved, the problem driver or TSR is being loaded from the Autoexec.bat file. If the problem is not resolved, the problem driver or TSR is being loaded from the Config.sys file. To determine which line in the Autoexec.bat or Config.sys file is loading the driver or TSR, follow these steps: 1.Click Start, click Run, type msconfig in the Open box, and then click OK. 2.Click the Autoexec.bat or Config.sys tab, and then click the check boxes for all non-essential drivers and programs to clear them. 3.Click OK, and then restart your computer when you are prompted to do so. If the problem is resolved, follow these steps: 1.Click Start, click Run, type msconfig in the Open box, and then click OK. 2.On the Autoexec.bat or Config.sys tab, click the first check box in the list to select it. 3.Click OK, and then restart your computer when you are prompted to do so. If the problem is still resolved, repeat steps 1-3, but click the next check box in the list to select it. When the problem returns, the last check box you selected is loading the driver or TSR that is causing the problem. If the problem is not resolved, run the Windows Registry Checker as there may be a problem with the system registry. To start Windows Registry Checker, click Start, point to Programs, point to Accessories, point to System Tools, click System Information, and then click Registry Checker on the Tools menu. Troubleshooting Protected-Mode Driver Problems: The problem may be a Windows 98 protected-mode driver. To determine if this is the case, follow these steps: 1.Click Start, click Run, type msconfig in the Open box, and then click OK. 2.On the General Tab, click Advanced. 3.Under Settings, click a check box to select it. 4.Click OK, click OK again, and then restart your computer. If the problem is not resolved, repeat steps 1-4, but click a different check box to select it in step 3. When the problem is resolved, the last check box you selected is causing the problem.

These two URLs might help you find the chipset driver you are looking for: http://www.intel.com/support/chipsets/bm/bus_proc.htm http://www.intel.com/design/chipsets/mature/430hx/

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