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CDROM wont work, only in bootup

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Name: Wes
Date: August 16, 2003 at 05:45:57 Pacific
OS: custom
CPU/Ram: Athlon/512k
Comment:

Hey I just got a new 80GB HD and I finally got it installed correctly, only to see that my CDROM isnt working, wont open close, nothing. I noticed that it wont show up in My Computer, and also the green light comes on right when I bootup the comp and will open and close then, but once the comp is booted up it wont work. Please any info would help thank you very much.



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Response Number 1
Name: DrShango
Date: August 16, 2003 at 05:56:21 Pacific
Reply:

Did you install them on the same cable? If so you may want to check the jumpers and make sure Hard drive is master and cd is slave, or both to CS (cable select.) It would be better if they were on seperate cables though. Good luck.


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Response Number 2
Name: Pistol Pete
Date: August 16, 2003 at 06:27:36 Pacific
Reply:


Doctor, I concur!

A few other points; be SURE to put the drives at the end of their cables, and install the hard drive on the Primary IDE channel. If they MUST be on the SAME ribbon (IDE) cable, put the hard drive on the end, and the optical drive in the middle.

Not really a fan of the Cable Select (CS) option, but if you MUST use it, whichever drive you put on the end of the cable will become the Master, so once again, put the hard drive at the end.

Let us know how this turns out, and I'd be interested to know how you configure everything (same IDE cable, different cables, etc.)

HTH

Pete


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Response Number 3
Name: Wes
Date: August 16, 2003 at 08:10:57 Pacific
Reply:

Ok, I think I see what you are saying so far, but I may have left out an important thing.....I already have another HD that was originally plugged in, but it ran out of space and thats why I bought then new one....Now with that said, i look and I see 2 Gray cables (IDE I guess, right?) and one is hooked up to the original HD, and the middle is hooked up to my new one. The other cable is hooked up only to the CDROM and then straight to my motherboard, so im not sure what to do. Thanks a lot for your quick posts and info, hope ou have more answers for me :) thanks


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Response Number 4
Name: Wes
Date: August 16, 2003 at 08:16:32 Pacific
Reply:

Also, I figured i'd add in maybe the problem has to do with the black/yellow/orange cables with the 4 slot connector? I just put any one in, there was just a clump of em tied together so i dunno.....thanks again


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Response Number 5
Name: max
Date: August 16, 2003 at 08:33:27 Pacific
Reply:

Connecting the ribbon cable wrong will cause the select light to stay on all the time. If it's plugged correectly on the motherboard, the red stripe on the cable should be nect to the power plug.

You can use any of the power plugs. They are all the same.

If you have 40 wire ribbon cables and are plugging master/slave, it doesn't matter where you connect the drives on it. If you have 80 wire cables, the master must be plugged into the end connector.


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Response Number 6
Name: DAVEINCAPS
Date: August 16, 2003 at 15:56:10 Pacific
Reply:

When you say it won't work, do you mean the door won't open or that your OS doesn't recognize it (what is your OS?) or that it's recognized but cd's aren't being read?


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Response Number 7
Name: Pistol Pete
Date: August 16, 2003 at 16:33:32 Pacific
Reply:


Hi Wes,

Please read this link, and post here again if you have any questions about this article:

http://www.mesich.com/cdrommissing.html

Good luck; keep us posted on your progress.

HTH

Pete


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Response Number 8
Name: Wes
Date: August 16, 2003 at 20:29:15 Pacific
Reply:

When I say my CDROM wont work, I mean the door wont open AND the OS (WINXP)wont recognize it. Also thanks a lot Pete for the link but i dont think it solves my particular problem, only because I think it has something to do with the way I hooked my HD and my CDROM up. Thanks i'll keep ya posted on anything that happens, I guess the thing that would help me is a gude on how to hook up a system with master and slave HDs, along with a CDROM. Thanks for the consideration, I just hope I can get this damn thing to work soon.


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Response Number 9
Name: DAVEINCAPS
Date: August 16, 2003 at 21:13:26 Pacific
Reply:

Make sure the red striped edge of the ribbon cable is connected to the #1 pin side of both the cd and motherboard connections. For the cdrom the #1 pin side is the side closest to the power connector. Make sure the motherboard connector isn't offset and leaving some pins unconnected.

If that doesn't do it, boot from a bootdisk and choose cdrom support. Is the cdrom recognized? Does the door open and close?

Did it work OK before you installed the drive?

Go to 'performance' in 'system' in control panel and see if anything is running in msdos compatibility mode.

With some bios' a large HD can force compatibility mode. I don't think it can affect other drives but I don't know for sure. There is a fix for it if that turns out to be the problem. Post back answers to the above questons first.


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Response Number 10
Name: DAVEINCAPS
Date: August 16, 2003 at 21:18:02 Pacific
Reply:

I just noticed you're using XP. The software solutions I gave you apply for 98 but I don't know if they're applicable to XP.

Make sure the connections are OK and if that doesn't fix it, you should probably repost this in the XP forum.


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Response Number 11
Name: Wes
Date: August 16, 2003 at 21:38:47 Pacific
Reply:

Ok....I finally think I know what the hell is going onm, but I think you can help me....Alright, I was toying around with the drive and opened it during bootup, somehow powering the drive to close and open but only if I do it fast. The problem that I think I see, is that the OS finally recognized the damn drive, but as a "Device With Removable Storage". So what I think the problem is that I changed the drive to removable storage somehow, hope that is the right info to give ya for a final answer, finally...Heheh, thanks.


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Response Number 12
Name: DAVEINCAPS
Date: August 16, 2003 at 21:54:24 Pacific
Reply:

You might try removing it in device manager and then see if it's recognized properly when you reboot.


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Response Number 13
Name: Wes
Date: August 17, 2003 at 18:57:14 Pacific
Reply:

Well, after what I did in the last post I made, somehow it works, although it opens and closes slowly, but I think that is just how the drive is even before this all happened....So anyways, just wanna say thanks a lot to everyone who offered their words, its cool to see people willing to help me out and thats it I guess. Thanks


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Response Number 14
Name: DAVEINCAPS
Date: August 17, 2003 at 22:13:53 Pacific
Reply:

You're welcome. Thanks for posting back to let us know how it turned out.


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Response Number 15
Name: Pistol Pete
Date: August 18, 2003 at 06:19:53 Pacific
Reply:


Hi Wes and all,

Not to be the guy who points out the obvious, Wes, but to quote you:

>The problem that I think I see, is that the OS finally recognized the damn drive, but as a "Device With Removable Storage". So what I think the problem is that I changed the drive to removable storage somehow, hope that is the right info to give ya for a final answer, finally...

Actually, CD-ROM drives ARE "Removable Storage" devices; you remove and replace CDs (the storage media) all the time. Zip drives, DVD players, floppy drives, burners, Jaz drives, Orbs (and others) ALL qualify as a "Device With Removable Storage".

Anyway, glad things worked out for you; when you get a minute, have a beer to celebrate getting the drive working again.

Pete


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