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CD Rom Unrecognised
Name: Brad Date: August 31, 2003 at 19:26:24 Pacific OS: Win 95 CPU/Ram: 128
Comment:
I just reformatted my Compaq Presario 4528. Once i've set up my OS and all, I go to install Office 97 but I can't find the drive. Nothin pops up on the screen and I can't find the CD ROM in explorer...
Name: mac Date: August 31, 2003 at 19:39:54 Pacific
Reply:
I believe you will have to install the driver for it.
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Response Number 2
Name: Brad Date: August 31, 2003 at 19:43:35 Pacific
Reply:
I'm not sure where I find the driver... I've searched on the net, I'm not even sure what kinda CD Rom it is... It came with the compaq but I can't find what hardware was shipped with what computers.... eh...
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Response Number 3
Name: DAVEINCAPS Date: August 31, 2003 at 19:55:16 Pacific
Reply:
You shouldn't need a driver. It's probably running in msdos compatibilty mode. Go to system in control panel and click on performance to check.
This may help:
http://www.mesich.com/cdrommissing.html
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Response Number 4
Name: Brad Date: August 31, 2003 at 20:23:11 Pacific
Reply:
I still haven't been able to solve the problem, I've tried all of the above...
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Response Number 5
Name: FZWG Date: August 31, 2003 at 20:35:31 Pacific
Reply:
Brad,
Did you use the Compaq Recovery CD or the QuickRestore CDs for the Presario 4528?
Is the CD-ROM drive that is not found the one that originally came with this PC, or is it a different one?
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Response Number 6
Name: Echo Date: August 31, 2003 at 20:46:13 Pacific
Reply:
Try to reinstall the CD-ROM. Remove it from Device Manager while the computer is in Safe Mode, and then restart the computer so the system can detect and reinstall the device.
1. Press F8 during Startup to access the Startup menu. 2. Choose Safe Mode from the Startup menu and press Enter. 3. From the Desktop, right-click My Computer and select Properties. 4. Click the Device Manager tab. 5. Double-click CDROM. 6. Click the listed CD-ROM drive to highlight it. 7. Click Remove. 8. Remove any additional CD-ROM devices in the same manner. 9. Click OK. 10. Restart the computer. Windows should automatically recognize CD-ROM drivers.
If that does not work, can you get the Model and Number of the CD-ROM? Might be one of these proprietary drives...
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Should this work?
