I searched your archives and found a few hits on this message, but none specific to my problem. I have a compaq armada 7790dmt laptop that is giving me problems with autoplay on one specific CD. I know the CD is fine because it works any other PC I try. The error I am getting is first an illegal operation, then an error message about restrictions on the laptop. I've verified that policy editor was never used on the laptop. Also, other CD's load just fine. Why would i get this message, if this CD will load on any other PC or laptop? Thanks in advance.

Sometimes dirty or damaged CD's will not read on certain drives but are OK on others. It would be worth cleaning the CD. This may sound crazy but I've found that simply washing the CD with soap and water (cleaning from centre outwards, not in circles like you did with old gram records). Don't try this if it has a paper lable.

Merlin, just yesterday I took my CDROM out of my computer and took the covers off it. The pc board was so filthy I couldn't believe the dust could be so thick. The two rails that the lasor rides on was virtually dry. Since I had nothing to grease them with I asked my wife what I could use from the medicine cabinet. She gave me a tube of Equate, triple Antibiotic Ointment. Using a cue tip I covered the two rail with this ointment and everything freed right up. I put everything back together and found that I now had a new CDROM again. It evens recognizes my own CDR's and CDRW's which I could never get it to do before. I think the problem it was having before the cleaning was that the laser head wasn't able to travel the full length of the rails therefore it couldn't start the CD . Anyway, it sure works great now.