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Can't print from Word 2000

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Name: Sue
Date: April 7, 2002 at 06:31:17 Pacific
Comment:

Dell,Win98se, AMD750, 64 RAM, Word 2000, Canon BJC 2100.
My printer works fine, except when trying to print a documents I have typed in Microsft Word. I have had the computer for a year and a half and it has printed from Word fine until now. Nothing has been installed or uninstalled for several months. Any suggestions?
Thanks,
Sue



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Response Number 1
Name: newgrl
Date: April 7, 2002 at 10:55:04 Pacific
Reply:

What happens when you attempt to print from Word? Anything? Any error messages?

Here's a general Microsoft Knowledgebase article to start troubleshooting:

WD2000: Error Message: Windows Cannot Print Due to a Problem with the Current Printer Setup (Q223420)


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Response Number 2
Name: newgrl
Date: April 7, 2002 at 10:56:51 Pacific
Reply:
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Response Number 3
Name: Sue
Date: April 7, 2002 at 12:06:55 Pacific
Reply:

Sorry newgrl, I should have been more specific. When printing from Word the paper feeds through and comes out blank. No error messages.


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Response Number 4
Name: newgrl
Date: April 7, 2002 at 12:30:24 Pacific
Reply:

It's ok.

If you go to File>>print preview, does the page come up onscreen correctly?

Are the margins and other settings set correctly?

What Font are you trying to print in? Have you tried a different one just to test?

Is this all Word documents or just one in particular?



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