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can't go into bios on restart

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Name: mac
Date: July 13, 2003 at 11:57:42 Pacific
OS: win 98
CPU/Ram: 350/64mb
Comment:

While holding down delete when restarting, the computer won't go into the bios. I'm trying to fix my g/f dad's computer and need my usb cable modem to be recognized, but when I connect the modem, it is looking for an unknown device. I figure that the bios isn't configured to accept the usb device. Any ideas?
Thanks!
Mac



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Response Number 1
Name: dave
Date: July 13, 2003 at 12:55:05 Pacific
Reply:

The key command to enter bios setup varies with different manufacturers. Other keys used include F1, F2, esc, F10, ctrl-alt-esc, ctrl-alt-del. Sometimes, holding any key will produce a keyboard error, with the instructions for entering setup displayed.


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Response Number 2
Name: Mac
Date: July 13, 2003 at 14:03:31 Pacific
Reply:

Dave,
Right, this is a compaq presario 1670, (an old mutha) laptop. I have tried to create a keyboard error, however it just slows down on booting up and eventually will boot to windows. This is starting to anger me. I downloaded the guides for this particular computer from compaq, but there isn't anything at all about how to get into the bios.
Mac


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Response Number 3
Name: Frenchie
Date: July 13, 2003 at 14:16:48 Pacific
Reply:

Hi Mac, Dave, hi everyone,

CompaQ's BiosSetupKey is F10!

You have to know that CompaQ comps have special features for Bios setup!
There's a tiny partition that is used for Bios setup! if, thinking it's just lost space, people sometimes delete that partition, the setup won't then be performed! :-(
(some other makes have a similar setup partition)
In such a case, you have to access CompaQ's website to get a utility!

HTH

Have a good day,
Gérard from Paris, France


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Response Number 4
Name: Frenchie
Date: July 13, 2003 at 15:04:39 Pacific
Reply:

Hi Mac, Dave, hi everyone,

We were speaking about a similar subject in that thread
-> Compaq recovery

Terri is very, very knowledgeable on the subject of CompaQ recovery... I remember a thread about 10 months ago... wow! impressive!

Have a good day,
Gérard from Paris, France


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Response Number 5
Name: Frenchie
Date: July 13, 2003 at 15:10:00 Pacific
Reply:

Hi everyone,

I would like to provide everyone with a good webpage I found on the subject
-> How to access the computer setup (BIOS) on many brand name computers

HTH

Have a good day,
Gérard from Paris, France


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Response Number 6
Name: Mac
Date: July 14, 2003 at 16:44:18 Pacific
Reply:

Thanks for the replies everyone! I was able to get into the bios, but wasn't able to find any information on USB there. Everytime I plug the laptop in, it still looks for an unknown device. I suppose my next move is to upgrade the bios? I have never performed this task before and would like a couple of pointers.
Thanks for the help!
Mac


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Response Number 7
Name: dave
Date: July 14, 2003 at 17:15:18 Pacific
Reply:

Upgrading the bios isn't difficult but follow instructions closely. Download the file from the Compaq web site (called RomPaq). Run the executable file to create a bootable floppy disc. This can be done on any computer. Then boot up the laptop with the floppy. There was no mention of any changes in the bios that affect the USB. You should check the current bios version, you may already have the latest.
Did you install the cable modem software before connecting the modem to the laptop? This is the normal procedure. Do any other USB devices work? HTH


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Response Number 8
Name: Mac
Date: July 14, 2003 at 17:26:47 Pacific
Reply:

Dave,
Thanks for the reply. When they came to install about two months ago, they didn't leave her a disk for the modem. I was able to download the appropriate files for my laptop, which is a new vaio, and everything worked. When I copied the files over to her fathers laptop, and ran the new hardware wizard, it told me that there was no information for that particular device. I guess I'll try the rompaq and see if that will give me a usb option in the bios.
Mac


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Response Number 9
Name: dave
Date: July 14, 2003 at 18:08:53 Pacific
Reply:

Is the operating system Win98FE or Win98SE?
My own cable modem instructions specifically state that Win98FE will not work.


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Response Number 10
Name: Mac
Date: July 15, 2003 at 15:25:29 Pacific
Reply:

Dave,
What type do you have? My gf computer has 98SE and it works fine. She has an RCA DCM235 modem. Well I think I'm going to give up as we are heading to their place in FL for two weeks. Thanks to everyone for their help!
Mac


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Response Number 11
Name: dave
Date: July 15, 2003 at 16:24:23 Pacific
Reply:

Toshiba model PCX2200 connected to PC through network card. It's supposed to be faster than USB. Also, no modem drivers to install.


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