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Can't complete dial up

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Name: Dave
Date: December 4, 2000 at 09:44:40 Pacific
Comment:

I am part of a group who try to help local elderly people to use their computers. I am trying to connect a 486 / Windows 95B to the Internet so that the owner can use email. This is something I have done dozens of times without a problem. The connection proceeded normally to ‘verifying user name and password’ then hung and threw Error 650 - “The computer you’re dialling into does not respond to a network request. Check your server type setting in the properties of the connection. If this problem persists, check with your system administrator.” All the settings are definitely correct, I have checked and rechecked. I tried updating DUN to v1.3 - Result - now throws a variety of error messages depending on which ISP is dialled into. These include 629, 645 and 650. The actual wording of one message is “Dial-up Networking could not negotiate a compatible set of network protocols you specified in the Server Type settings. Check your network configuration in the Control Panel then try the connection again”. I have removed DUN and reinstalled it, retried - same result. I have also tried searching for help on the error messages (74,000 results for just Error 629) but they all suggest the procedures I have already taken. If anyone can genuinely suggest anything else from personal experience it will save me from going mad. Thanks.



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Response Number 1
Name: Pam
Date: December 4, 2000 at 10:23:24 Pacific
Reply:

Have you called your internet service provider to see if they're having some sort of trouble on their end? I've had that happen to me where I thought the problem was mine and made all sorts of changes only to discover by calling, that they were having a problem. If they're not, then they could walk you through the set up.


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Response Number 2
Name: Jay
Date: December 4, 2000 at 12:45:12 Pacific
Reply:

Sounds like your DUN is currupt. First uninstall dun1.3 Then rip out dial up networking and TCP/IP. Reboot and re-install. That should clear up the problem.

NOTE : Make sure you have your win95 cd or the .cab files handy.


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